Hello everyone, thank you for reading my post, I hope you will be able to help me.
Since a couple of weeks I have been having alot of problems with my graphics card. When using my computer to play a game or just browsing, it would freeze. Then, I'd have to plug my monitor into my motherboard to use it, and after rebooting, it would work again. Now, it appears it has died completely. Whenever I plug my monitor into the graphics card, the monitor says 'No signal - Going to sleep'. The graphics card shows up in the device manager, but only under 'hidden devices'. Sometimes it does not show up at all, sometimes it shows up just like normal (but it still doesn't work).
What I have tried so far to fix it:
- delete the device & all drivers, reinstall
- update the uefi
- run all kinds of update programs
- open it up to see if everything was connected, it did appear to be.
I don't know what to do anymore. Has it broken down? Do I need to get a new one? I am not great with computers - little nervous about figgling with it from the inside.
My computer specs (the graphics card is Geforce 670):
(if you need any other info, just ask)
OS Name Microsoft Windows 10 Enterprise
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-9VUA7GK
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor Intel® Core i5-4590 CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.70, 10-3-2016
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASRock
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "10.0.15063.502"
User Name DESKTOP-9VUA7GK\Gebruiker
Time Zone W. Europe Daylight Time
Installed Physical Memory (RAM) 8,00 GB
Total Physical Memory 7,68 GB
Available Physical Memory 5,41 GB
Total Virtual Memory 25,6 GB
Available Virtual Memory 23,4 GB
Page File Space 17,9 GB
Page File C:\pagefile.sys
Device Guard Virtualization based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes