I have a tough one here.
I have a Dell Inspiron 7559 laptop. I sent it to Dell for an ethernet card fix. I kept the hard drive for obvious reasons. Once I got it back, I reinstalled the hard drive and booted up.
Disaster: I got the PXE-E61: Media Test Failure, check cable error. The error is described thus:
When hard disk boot failure occurs, the computer will not boot up and a message saying “PXE-E61: Media Test Failure, Check Cable” appears. The error may also read “PXE-M0F: Exiting Intel PXE-ROM” or “Boot Failure: System Halted.” This error message repeats each time one attempts to start up the computer and it restricts one’s access to the hard disk data.
Hard disk boot failure in PXE can happen for several reasons. The most common reason is physical hard disk failure due to a faulty or improperly connected hard disk. The error might also occur if a computer attempts to boot from a device and it cannot find the necessary boot files. The error can also appear because of incorrect BIOS (Basic Input/Output System) or CMOS (Complementary Metal Oxide Semiconductor) settings.
I've extensively Googled the error and tried all the suggested fixes to no avail. I'm still not sure that Dell technicians did not change the bios settings so that they are incompatible with the settings on my hard drive.
When I make changes to the boot configuration, like disable NIC options and enable UEFI boot, I avoid the Media Test Failure error, but instead get a bootable drive not found error.
I do not think the hard drive has physically failed. Ashhampoo Hard Disk Sentinel (a hard drive software monitoring program) describes the drive as follows:: error, hard drive temperature: 46 degrees centigrade health 9%. However, all the internal Dell diagnostics report that both the hard drive and everything else in the machine are fine. Several other hard drive testing programs report no problems.
Most importantly, the Western Digital hard drive diagnostics program gave the drive a perfect bill of health. I think this is the gold standard of drive testing programs. It tested every sector of the drive over seven hours. (I tested the drive in an external hard drive dock). I am presently running yet another extensive test and will probably use the Seagate drive testing program (it is a Seagate 1tb smart drive).
As you might guess from my writing here, I don't have a backup of the drive. I have, however, made Macrium and Realtek Drive Image XML image copies of the drive. I don't yet have a laptop drive to which I can copy these image files. I would then see if I could boot from them. If anyone has any thoughts about the likelihood of this working, I would very much like to hear them.
For the moment I would be very grateful if anyone could give help and advice about the possibility that the Windows operating system has become corrupted or is sitting on a bad sector of the drive. (This is the view of Dell Technical Support). Specifically:
- Is there any software (preferably free) that I can use to check the integrity of the Windows operating system either with the drive in the laptop or outside it? (Remember, I can't boot at all in the laptop)
- Is there any software (preferably free) that I can use to fix the Windows operating system, without wiping everything else off the drive? (I don't want to do a Windows' re-install as I assume this would result in my losing all the 'giveaway' software I have installed, along with a lot of apps and utilities I would have to reinstall)
- Is there any way I can use the image files of the laptop drives I have created to re-install the Windows operating system/software programs that were on the non-booting laptop drive?
- Anything else anyone might suggest, apart from always backup?
My thanks in advance for any help and suggestions anyone might have.