Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 Audio Constantly Cutting Out


  • Please log in to reply
4 replies to this topic

#1 badwolf007

badwolf007

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:19 AM

Posted 24 August 2017 - 07:16 PM

Since the start of August I've been having an ongoing problem with my audio, where every 30-120 seconds the audio will cut out for about two seconds, when the audio resumes, it does a variety of things depending on what is playing the audio, in an HTML5 player (Youtube), the audio will resume where it left off, and the video will freeze until the audio has caught up. In VLC, the audio will resume where the video is (Alot of the time in VLC the audio will resume for a split second, then cut out again for about half a second, then resume as normal), in a game, I think the audio desyncs completely, since the audio resumes where it left off and the game does not freeze to allow the audio to catch up.

 

I use a Logitech G933 headset and have replaced the entire headset at one point (Due to a separate problem with the headset) with the same model to no avail, even so, I have run my audio through my 'speakers' and the problem is still present. I have updated multiple drivers but none of them seem to affect the problem in any way, I have even done a system restore back to before the problem occurred, which solved nothing.

 

Any help would be immensely appreciated, thanks.

 

gigabyte H81M-HD3 Motherboard

Intel i5-4590 CPU



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,878 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:19 AM

Posted 28 August 2017 - 01:41 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 mightywiz

mightywiz

  • Members
  • 790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:19 AM

Posted 28 August 2017 - 05:10 PM

remove

 

sorry i didn't see it said windows 7....


Edited by mightywiz, 28 August 2017 - 05:12 PM.


#4 badwolf007

badwolf007
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:19 AM

Posted 28 August 2017 - 05:40 PM

Thanks guys but I was able to finally fix the problem by updating the BIOS on the Gigabyte website, thanks for your help though.



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,878 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:19 AM

Posted 28 August 2017 - 07:38 PM

Glad you solved it, thanks for letting us know.

 

Happy computing :).

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users