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HiJack This help please...


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#1 XterraX

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Posted 24 August 2017 - 04:35 AM

Hi there

I'm new here and am not sure if this is in the appropriate place or not... if not my apologizes.

I am running Windows 7 Pro 64 bit with Avast Internet Security and Malwarebytes on a Vpn'd router.

I noticed my pc slowing down ran a full scan with Malwarebytes.

Malwarebytes reported to have some riskware hijack related to iTunes.exe and debugger also.

I then ran Hijack this.

I see in the log file that I am missing many files !

Not sure how to fix this problem or how to decipher all these registry keys and if they have problems or not.

I have attached the HJT file log

Any help and or advice would be greatly appreciated.

Thanks

 

 

Moved from Windows 7  HTJ log

NickAu

Attached Files


Edited by NickAu, 24 August 2017 - 04:50 AM.


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#2 XterraX

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Posted 24 August 2017 - 04:42 AM

**edit **  Hijack This also says on startup that system denied write access to the host file



#3 nasdaq

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Posted 24 August 2017 - 12:57 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

HijackThis is no longer supported and not ready for your Operating system.
I suggest your remove via the Control panel > Programs > Programs and Features.
Use the Farbar Recovery Scan Tool from now on to report problems.
<<<>>>


:step1: Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

:step2: Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

:step3: Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.
==============================

#4 XterraX

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Posted 25 August 2017 - 05:46 AM

Hi Nasdaq

Here are all the files you have requested

 

**Please note I did not download MWB I have the premium version installed on my PC**

 

Thanks in advance for your help....It is most appreciated

 

 

Attached Files



#5 XterraX

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Posted 25 August 2017 - 06:15 AM

One more I forgot to post

Attached Files



#6 nasdaq

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Posted 25 August 2017 - 08:05 AM

Hi,

I need you to run the Farbar program in an Administrator account.

Please post a fresh FRST log for my review.

#7 XterraX

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Posted 25 August 2017 - 09:00 AM

ok here you go

Attached Files



#8 nasdaq

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Posted 25 August 2017 - 12:30 PM

Hi,

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-4203940410-3242200304-2875880260-1000\...\RunOnce: [Report] => C:\AdwCleaner\AdwCleaner[C2].tx
IFEO\appvlp.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\autoruns64.exe: [Debugger] "C:\Program Files (x86)\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\excel.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\msaccess.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\msoxmled.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\mspub.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\onenote.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\outlook.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\powerpnt.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\setlang.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\sidebar.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\winword.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
Toolbar: HKU\S-1-5-21-4203940410-3242200304-2875880260-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @videolan.org/vlc,version=2.2.4 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [No File]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  -> No File
ContextMenuHandlers1_S-1-5-21-4203940410-3242200304-2875880260-1001: [ FileSyncEx] -> {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} =>  -> No File
ContextMenuHandlers4_S-1-5-21-4203940410-3242200304-2875880260-1001: [ FileSyncEx] -> {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} =>  -> No File
ContextMenuHandlers5_S-1-5-21-4203940410-3242200304-2875880260-1001: [ FileSyncEx] -> {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} =>  -> No File

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#9 XterraX

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Posted 26 August 2017 - 07:03 AM

Hi Nasdaq

I did what you asked

When the fix was done it rebooted my PC

Attached you will find the log

 

 

Attached Files



#10 nasdaq

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Posted 26 August 2017 - 07:42 AM

Is the problem fixed?




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