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Office Word 2016 document


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3 replies to this topic

#1 Jennin80

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Posted 23 August 2017 - 05:16 PM

Hi.
I upgraded the Microsoft Office past weekend, now I get a error message when I open Office Word 2016 document "Word was unable to read the document" 
 
Any ideas what to do?
 
Thank you


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#2 britechguy

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Posted 23 August 2017 - 05:52 PM

Hello,

 

        I've moved your question to the Business Applications forum since those for any of the various office suites fall under that category.

 

        Is your issue occurring only for a specific single file, or a few files, or are you getting it no matter what Word document you try to open?


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 Allan

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Posted 24 August 2017 - 06:29 AM

Without more information I can only make a guess. It sounds as though rather than upgrading you installed a second instance of Office on your system, created a document in Word 2016, and you're trying to open it with the earlier version of Word.



#4 Rocky Bennett

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Posted 04 September 2017 - 04:13 PM

 

Hi.
I upgraded the Microsoft Office past weekend, now I get a error message when I open Office Word 2016 document "Word was unable to read the document" 
 
Any ideas what to do?
 
Thank you

 

 

 

Welcome to the forum!!! :welcome:

 

 

There is no problem, just tell us what is going on.


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