Newbie to the board here. (Used to use worldstart as a resource for many years quite a few years back. That site appears to be no longer in existence?)
I just spoke with a friend (honest!) who tells me (via text) that she turned on her computer and it told her she "had a virus brewing." She called the # listed: 866-809-9055 (Toshiba/Microsoft support #) and they of course asked for money (and she gave them some) and gave her a support phone # to call of 888-319-9931. She was told she is getting Avast premier anti virus software. Was told she had a trojan. When I heard this after the fact I queried the 866-809-9055, and got hits that it is a scam and recommendations to "not give them money." There was a comment by a poster, "Had to stop payment." The "support" number of 888-319-9931 pulls up a list of individual people, each with a different phone #. ?? I am more computer saavy than my friend so am recalling that red flashing message pop-up that she must have clicked on believing it to be legit.
Is the consensus that she is being scammed and that she should try to stop payment? I have no idea whether she banks online or not. If she gave a credit/debit card #, they could wipe her out immediately or nickle and dime her to death. When I heard what was going on, I asked for the phone number to query it.
Appreciate any confirmation or cautions that it may indeed be legit.
Thanks in advance,
Edited by hamluis, 21 August 2017 - 05:59 PM.
Moved from Am I Infected to Gen Security - Hamluis.