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What does this mean - computer keeps crashing when HDD plugged in

Started by keeng , Aug 21 2017 07:34 AM

This topic is locked

6 replies to this topic

#1 keeng

Members
3 posts
OFFLINE

Local time:08:15 AM

Posted 21 August 2017 - 07:34 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 11.0.9600.18763

Run by Gavin at 16:23:25 on 2017-08-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.4048.1301 [GMT 4:00]

.

AV: Avast Antivirus *Enabled/Updated* {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Avast Antivirus *Enabled/Updated* {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e085d3cd5b474ba6\STacSV64.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e085d3cd5b474ba6\AESTSr64.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\System32\svchost.exe -k utcsvc

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\explorer.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = userinit.exe,

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [iCloudDrive] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe

uRun: [iCloudPhotos] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe

uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

uRun: [BitTorrent] "C:\Users\Gavin\AppData\Roaming\BitTorrent\BitTorrent.exe" /MINIMIZED

mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: SoftwareSASGeneration = dword:1

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 192.168.1.100

TCP: Interfaces\{52FA2053-9FE3-465F-BA2A-7C7888B1AFA9} : DHCPNameServer = 91.74.74.74 94.200.200.200 192.162.27.100

TCP: Interfaces\{EC37F38C-1D91-418E-A5D0-C9AAC3FF9DCF} : DHCPNameServer = 192.168.1.100

TCP: Interfaces\{EC37F38C-1D91-418E-A5D0-C9AAC3FF9DCF}\0516E637B616 : DHCPNameServer = 91.74.74.74 94.200.200.200 192.162.27.100

TCP: Interfaces\{EC37F38C-1D91-418E-A5D0-C9AAC3FF9DCF}\24C61636B6245627279702D4F62696C6560284F6473707F6470263837353 : DHCPNameServer = 192.168.176.251 192.168.176.252 192.168.176.253 192.168.176.254

TCP: Interfaces\{EC37F38C-1D91-418E-A5D0-C9AAC3FF9DCF}\348454057457563747 : DHCPNameServer = 10.192.2.21 10.255.48.23 10.255.48.7

TCP: Interfaces\{EC37F38C-1D91-418E-A5D0-C9AAC3FF9DCF}\C4965637C62E08993702960586F6E656 : DHCPNameServer = 172.20.10.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\58.0.3029.81\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvLaunch.exe" /gui

x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\60.0.3112.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level

.

============= SERVICES / DRIVERS ===============

.

R0 RapportHades64;RapportHades64;C:\Windows\System32\drivers\RapportHades64.sys [2016-4-13 252320]

R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2016-4-13 506368]

R1 aswbidsdriver;aswbidsdriver;C:\Windows\System32\drivers\aswbidsdrivera.sys [2017-3-14 320008]

R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2016-5-2 41800]

R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswsnx.sys [2015-12-21 1015880]

R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2015-12-21 585608]

R1 RapportAegle64;RapportAegle64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportAegle64.sys [2017-7-24 382720]

R1 RapportCerberus_1804068;RapportCerberus_1804068;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1804068.sys [2017-8-12 1269696]

R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2017-7-24 583840]

R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2017-7-24 609024]

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e085d3cd5b474ba6\AESTSr64.exe [2009-3-2 89600]

R2 Apple Mobile Device Service;Apple Mobile Device Service;C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [2016-3-2 83768]

R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswmonflt.sys [2015-12-21 146704]

R2 aswStm;aswStm;C:\Windows\System32\drivers\aswStm.sys [2015-12-21 198768]

R2 avast! Antivirus;Avast Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2017-7-18 263312]

R2 DiagTrack;Diagnostics Tracking Service;C:\Windows\System32\svchost.exe -k utcsvc [2009-7-14 27136]

R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2017-7-24 2346992]

R3 aswbIDSAgent;aswbIDSAgent;C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [2017-7-18 7430992]

R3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y62x64.sys [2015-11-11 290008]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2017-4-21 107656]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2017-4-21 128648]

S3 acpials;ALS Sensor Filter;C:\Windows\System32\drivers\acpials.sys [2011-4-12 9728]

S3 aswHwid;aswHwid;C:\Windows\System32\drivers\aswHwid.sys [2015-12-21 46984]

S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2011-1-24 283136]

S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2017-8-11 116224]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2017-7-22 19456]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2017-7-22 56832]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2017-7-22 30208]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2015-6-17 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2015-11-12 1255736]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2015-4-30 23200]

.

=============== File Associations ===============

.

ShellExec: SZBrowser.exe: open="C:\Program Files\AVAST Software\SZBrowser\Launcher.exe" "%1"

.

=============== Created Last 30 ================

.

2017-08-21 11:46:29 -------- d-----w- C:\ProgramData\SWCUTemp

2017-08-18 15:22:35 -------- d-----w- C:\Users\Gavin\AppData\Roaming\BitTorrent

2017-08-12 16:50:19 -------- d-----w- C:\Users\Gavin\AppData\Local\Opera Software

2017-08-12 16:49:38 -------- d-----w- C:\Users\Gavin\AppData\Roaming\Opera Software

2017-08-02 16:57:21 -------- d-----w- C:\Users\Gavin\AppData\Roaming\AVAST Software

2017-08-01 06:36:56 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2017-08-01 06:36:51 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2

2017-08-01 06:03:56 -------- d-----w- C:\Program Files\Malwarebytes

2017-08-01 05:19:12 -------- d-----w- C:\Users\Gavin\AppData\Roaming\SUPERAntiSpyware.com

2017-08-01 05:18:44 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

2017-08-01 05:18:44 -------- d-----w- C:\Program Files\SUPERAntiSpyware

2017-07-30 16:22:10 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2017-07-28 17:47:20 -------- d-----w- C:\ProgramData\Malwarebytes

2017-07-23 05:23:45 7077376 ----a-w- C:\Windows\System32\mstscax.dll

2017-07-23 05:23:45 6131200 ----a-w- C:\Windows\SysWow64\mstscax.dll

2017-07-23 05:23:45 429568 ----a-w- C:\Windows\System32\wksprt.exe

2017-07-23 05:23:45 1057792 ----a-w- C:\Windows\System32\rdvidcrl.dll

2017-07-23 05:23:44 856064 ----a-w- C:\Windows\SysWow64\rdvidcrl.dll

2017-07-23 05:23:44 62976 ----a-w- C:\Windows\System32\tsgqec.dll

2017-07-23 05:23:44 53248 ----a-w- C:\Windows\SysWow64\tsgqec.dll

2017-07-23 04:01:37 87040 ----a-w- C:\Windows\System32\TSWbPrxy.exe

2017-07-22 15:01:40 3181568 ----a-w- C:\Windows\System32\rdpcorets.dll

2017-07-22 15:01:40 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll

2017-07-22 15:01:39 243200 ----a-w- C:\Windows\System32\rdpudd.dll

2017-07-22 14:22:14 44544 ----a-w- C:\Windows\System32\TsUsbGDCoInstaller.dll

2017-07-22 14:22:11 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui

2017-07-22 14:22:06 56832 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys

2017-07-22 14:22:06 13824 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe

2017-07-22 14:22:06 12800 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll

2017-07-22 14:22:05 56832 ----a-w- C:\Windows\System32\MsRdpWebAccess.dll

2017-07-22 14:22:05 50176 ----a-w- C:\Windows\SysWow64\MsRdpWebAccess.dll

2017-07-22 14:22:05 18944 ----a-w- C:\Windows\System32\wksprtPS.dll

2017-07-22 14:22:05 17920 ----a-w- C:\Windows\SysWow64\wksprtPS.dll

2017-07-22 14:22:05 1147392 ----a-w- C:\Windows\System32\mstsc.exe

2017-07-22 14:22:05 1068544 ----a-w- C:\Windows\SysWow64\mstsc.exe

2017-07-22 14:13:31 30208 ----a-w- C:\Windows\System32\drivers\TsUsbGD.sys

2017-07-22 14:13:31 19456 ----a-w- C:\Windows\System32\drivers\rdpvideominiport.sys

2017-07-22 14:13:28 228864 ----a-w- C:\Windows\System32\rdpendp_winip.dll

2017-07-22 14:13:28 192000 ----a-w- C:\Windows\SysWow64\rdpendp_winip.dll

2017-07-22 14:08:15 644608 ------w- C:\Windows\System32\stapi64.dll

2017-07-22 14:08:01 68608 ----a-w- C:\Windows\System32\AESTAR64.dll

2017-07-22 14:08:01 442368 ----a-w- C:\Windows\System32\AESTEC64.dll

2017-07-22 14:08:01 162816 ----a-w- C:\Windows\System32\AESTAC64.dll

2017-07-22 14:07:59 90624 ----a-w- C:\Windows\System32\AESTCo64.dll

2017-07-22 14:07:59 3348480 ----a-w- C:\Windows\System32\stlang64.dll

2017-07-22 14:07:59 12772352 ----a-w- C:\Windows\System32\idtcpl64.cpl

2017-07-22 14:07:55 -------- d-----w- C:\Windows\System32\SRSLabs

2017-07-22 14:06:01 22528 ----a-w- C:\Windows\System32\icaapi.dll

2017-07-22 14:06:00 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys

2017-07-22 14:02:10 7168 ----a-w- C:\Windows\System32\kbdgeoqw.dll

2017-07-22 14:02:10 7168 ----a-w- C:\Windows\System32\KBDAZEL.DLL

2017-07-22 14:02:10 6656 ----a-w- C:\Windows\SysWow64\kbdgeoqw.dll

2017-07-22 14:02:10 6656 ----a-w- C:\Windows\SysWow64\KBDAZEL.DLL

.

==================== Find3M ====================

.

2017-08-11 10:54:18 146704 ----a-w- C:\Windows\System32\drivers\aswmonflt.sys

2017-08-11 10:54:18 1015880 ----a-w- C:\Windows\System32\drivers\aswsnx.sys

2017-07-29 14:56:30 117248 ----a-w- C:\Windows\System32\drivers\tdx.sys

2017-07-24 17:00:28 506368 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys

2017-07-24 17:00:28 252320 ----a-w- C:\Windows\System32\drivers\RapportHades64.sys

2017-07-21 14:26:31 282624 ----a-w- C:\Windows\SysWow64\mstext40.dll

2017-07-21 14:26:30 518144 ----a-w- C:\Windows\SysWow64\msjetoledb40.dll

2017-07-21 14:26:30 409600 ----a-w- C:\Windows\SysWow64\msexch40.dll

2017-07-21 14:26:30 290816 ----a-w- C:\Windows\SysWow64\msjtes40.dll

2017-07-18 17:13:31 57728 ----a-w- C:\Windows\System32\drivers\aswbuniva.sys

2017-07-18 17:13:30 343288 ----a-w- C:\Windows\System32\drivers\aswbloga.sys

2017-07-18 17:13:30 320008 ----a-w- C:\Windows\System32\drivers\aswbidsdrivera.sys

2017-07-18 17:13:30 198976 ----a-w- C:\Windows\System32\drivers\aswbidsha.sys

2017-07-14 15:29:15 486400 ----a-w- C:\Windows\System32\wer.dll

2017-07-14 15:29:15 34304 ----a-w- C:\Windows\System32\werdiagcontroller.dll

2017-07-14 15:29:14 2319872 ----a-w- C:\Windows\System32\tquery.dll

2017-07-14 15:29:10 2058240 ----a-w- C:\Windows\System32\Query.dll

2017-07-14 15:29:04 99840 ----a-w- C:\Windows\System32\mssprxy.dll

2017-07-14 15:29:04 778240 ----a-w- C:\Windows\System32\mssvp.dll

2017-07-14 15:29:04 75264 ----a-w- C:\Windows\System32\msscntrs.dll

2017-07-14 15:29:04 491520 ----a-w- C:\Windows\System32\mssph.dll

2017-07-14 15:29:04 288256 ----a-w- C:\Windows\System32\mssphtb.dll

2017-07-14 15:29:04 2222080 ----a-w- C:\Windows\System32\mssrch.dll

2017-07-14 15:29:04 14336 ----a-w- C:\Windows\System32\msshooks.dll

2017-07-14 15:29:04 115200 ----a-w- C:\Windows\System32\mssitlb.dll

2017-07-14 15:12:22 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe

2017-07-14 15:12:14 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe

2017-07-14 15:11:51 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe

2017-07-14 15:10:33 382976 ----a-w- C:\Windows\SysWow64\wer.dll

2017-07-14 15:10:32 1549824 ----a-w- C:\Windows\SysWow64\tquery.dll

2017-07-14 15:10:27 1363968 ----a-w- C:\Windows\SysWow64\Query.dll

2017-07-14 15:10:23 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll

2017-07-14 15:10:23 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll

2017-07-14 15:10:23 34816 ----a-w- C:\Windows\SysWow64\mssprxy.dll

2017-07-14 15:10:23 337408 ----a-w- C:\Windows\SysWow64\mssph.dll

2017-07-14 15:10:23 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll

2017-07-14 15:10:23 1400320 ----a-w- C:\Windows\SysWow64\mssrch.dll

2017-07-14 15:10:23 104448 ----a-w- C:\Windows\SysWow64\mssitlb.dll

2017-07-14 15:00:23 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe

2017-07-14 15:00:11 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe

2017-07-14 14:59:33 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe

2017-07-14 14:59:18 9728 ----a-w- C:\Windows\SysWow64\msshooks.dll

2017-07-14 14:57:38 50688 ----a-w- C:\Windows\System32\wermgr.exe

2017-07-14 14:50:25 54272 ----a-w- C:\Windows\SysWow64\wermgr.exe

2017-07-14 14:50:23 28672 ----a-w- C:\Windows\SysWow64\werdiagcontroller.dll

2017-07-14 07:16:17 2724864 ----a-w- C:\Windows\System32\mshtml.tlb

2017-07-14 07:15:32 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll

2017-07-14 06:47:07 66560 ----a-w- C:\Windows\System32\iesetup.dll

2017-07-14 06:45:24 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll

2017-07-14 06:45:12 417792 ----a-w- C:\Windows\System32\html.iec

2017-07-14 06:44:09 576512 ----a-w- C:\Windows\System32\vbscript.dll

2017-07-14 06:44:07 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll

2017-07-14 06:20:08 144384 ----a-w- C:\Windows\System32\ieUnatt.exe

2017-07-14 06:20:08 116224 ----a-w- C:\Windows\System32\ieetwcollector.exe

2017-07-14 06:19:36 814080 ----a-w- C:\Windows\System32\jscript9diag.dll

2017-07-14 06:08:23 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe

2017-07-14 05:49:39 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll

2017-07-14 05:48:16 87552 ----a-w- C:\Windows\System32\tdc.ocx

2017-07-14 05:35:38 5981184 ----a-w- C:\Windows\System32\jscript9.dll

2017-07-14 05:09:44 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll

2017-07-14 05:09:18 2132992 ----a-w- C:\Windows\System32\inetcpl.cpl

2017-07-14 04:23:17 3240960 ----a-w- C:\Windows\System32\wininet.dll

2017-07-14 03:01:05 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2017-07-14 02:48:47 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll

2017-07-14 02:48:43 499200 ----a-w- C:\Windows\SysWow64\vbscript.dll

2017-07-14 02:48:10 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll

2017-07-14 02:48:01 341504 ----a-w- C:\Windows\SysWow64\html.iec

2017-07-14 02:47:13 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll

2017-07-14 02:38:44 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2017-07-14 02:38:25 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll

2017-07-14 02:26:20 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll

2017-07-14 02:25:47 73216 ----a-w- C:\Windows\SysWow64\tdc.ocx

2017-07-14 02:17:41 4546048 ----a-w- C:\Windows\SysWow64\jscript9.dll

2017-07-14 02:11:47 2057216 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2017-07-14 02:11:34 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll

2017-07-14 01:53:27 2767872 ----a-w- C:\Windows\SysWow64\wininet.dll

2017-07-08 15:34:46 370920 ----a-w- C:\Windows\System32\clfs.sys

2017-07-08 15:00:10 3224064 ----a-w- C:\Windows\System32\win32k.sys

2017-07-07 15:37:50 631176 ----a-w- C:\Windows\System32\winresume.efi

2017-07-07 15:33:37 706792 ----a-w- C:\Windows\System32\winload.efi

2017-07-07 15:33:36 363752 ----a-w- C:\Windows\System32\drivers\volmgrx.sys

2017-07-07 15:33:33 5547752 ----a-w- C:\Windows\System32\ntoskrnl.exe

2017-07-07 15:33:30 95464 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2017-07-07 15:33:30 154856 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2017-07-07 15:31:14 1732864 ----a-w- C:\Windows\System32\ntdll.dll

2017-07-07 15:15:23 4001000 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2017-07-07 15:15:23 3945192 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2017-07-07 15:13:31 1314112 ----a-w- C:\Windows\SysWow64\ntdll.dll

2017-07-07 15:10:59 60416 ----a-w- C:\Windows\SysWow64\msobjs.dll

2017-07-07 15:02:00 148480 ----a-w- C:\Windows\System32\appidpolicyconverter.exe

2017-07-07 15:01:54 62464 ----a-w- C:\Windows\System32\drivers\appid.sys

2017-07-07 15:01:54 17920 ----a-w- C:\Windows\System32\appidcertstorecheck.exe

2017-07-07 15:01:12 64000 ----a-w- C:\Windows\System32\auditpol.exe

2017-07-07 14:58:14 338432 ----a-w- C:\Windows\System32\conhost.exe

2017-07-07 14:57:23 296960 ----a-w- C:\Windows\System32\rstrui.exe

2017-07-07 14:54:44 159744 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys

2017-07-07 14:54:10 291328 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys

2017-07-07 14:54:08 129536 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys

2017-07-07 14:53:26 30720 ----a-w- C:\Windows\System32\lsass.exe

2017-07-07 14:53:23 112640 ----a-w- C:\Windows\System32\smss.exe

.

============= FINISH: 16:24:58.57 ===============

Edited by hamluis, 21 August 2017 - 08:00 AM.
Moved from Win7 to MRL - Hamluis.

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#2 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 25 August 2017 - 09:24 AM

Greetings keeng and :welcome:

to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

===================================================

Ground Rules:

First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.
Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
I would like to remind you to make no further changes to your computer unless I direct you to do so.

===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far.

I am not sure this is malware related but we can take a look.

What type of HDD are you connecting?
If it is already connected when you boot your computer does your system crash?
Hold down the Shift Key while attaching your drive and tell me if it crashes.
Please describe what you mean by crash.

Please do this.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------

Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your Desktop. <<< Important
Double click the icon
Click Yes to the disclaimer
Click Scan and allow the program to run
Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
2 Notepad documents should now be open on your desktop.
Please copy and paste the contents of each report in separate reply windows

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:

Reply to questions
FRST results
Addition log

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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#3 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 28 August 2017 - 08:29 AM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.

Do you still need help with this?
If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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#4 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 30 August 2017 - 09:42 AM

Thank you for letting me know you are out of the country and your reply will be delayed.

Edited by Oh My!, 30 August 2017 - 09:43 AM.

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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#5 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 09 September 2017 - 01:49 PM

Greeetings,

Are you available to start addressing your issues?

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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#6 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 11 September 2017 - 04:58 PM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.

Do you still need help with this?
If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

Back to top

#7 Oh My!

Adware and Spyware and Malware.....

Malware Response Instructor
36,179 posts
ONLINE

Gender:Male
Location:California
Local time:09:15 PM

Posted 13 September 2017 - 02:08 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Gary

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."