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rootkit persisting after clean install.


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#1 swashbucklingotter

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Posted 20 August 2017 - 03:52 PM

so i have tried this once before and the guy i worked with assured me that i had no viruses on my computer but i was still getting the same issues. so i decided to do a clean install of my OS. i now have high disk usage AND high CPU usage. things on my desktop are still moving or just disappearing. im honestly getting really pissed. i have tried everything. i assume its a rootkit/botnet because the high usage is usually associated with windows operations. i have been watching task manager for months i am attaching an image to show an example of what is happening. this is really impeding my work. im trying to get a business started and its really making it hard and i feel like i cant use my computer because my information is going to be stolen somehow.

 


Edited by hamluis, 20 August 2017 - 03:59 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 boopme

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Posted 20 August 2017 - 08:43 PM

Hello, please run this next

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Double click on downloaded file. OK self extracting prompt.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • MBAR will start. Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"

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#3 swashbucklingotter

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Posted 22 August 2017 - 04:22 PM

I downloaded it but when I tried to install it it did nothing. I tried to start task manager to see if it was running stuff and slowing me down but task manager won't start. I tried ctrl alt delete, I tried ctrl shift esc and I tried finding it in search and I found the shortcut and that doesn't work either. I can't install anything.

#4 swashbucklingotter

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Posted 22 August 2017 - 04:27 PM

Sorry for the double post I forgot to mention it but I have been ending tasks on task manager because they were causing the high disk usage. I had been trying to figure out what was causing it but ending certain tasks. I shut off the computer a few days ago and just went to boot it up when this happened.

#5 swashbucklingotter

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Posted 23 August 2017 - 03:45 AM

Sorry again for posting a thrid time. I just turned my computer back on because I had created a restore point a few days ago when I did my clean install of the os. It seems whatever it is has disabled not only task manager but system restore, Regedit and msconfig so I can't even boot in safe mode. I'm sure there is a way to before the OS loads but I'm just not dealing with it right now.




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