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AV stops communicating with router

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#1 helpneeded0


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Posted 18 August 2017 - 06:56 PM

Hi, hope I'm posting this in the right section, if not, please feel free to move it there.


I left my computer and router on while I was away from the computer for about 10 minutes, and I come back to notice it's lost connection to the internet. Not a big deal, turn the router off and go to sleep. The next day when I turn the router back on, I notice that my AV is no longer communicating with the router when it detects connectivity. (I use CurrPorts to monitor traffic) This continues for a while until I reset the router with a pen.


I'm worried this may have either been caused by malware on my computer or an intrusion from the outside. I logged into the router and found nothing out of the ordinary there, and a few quick scans found no malware infections.


The only odd thing was that the AV software checked for updates (there were none) right before the connectivity loss. Right now, things seems to be back to normal, connecting to the router as soon as a connection is detected. But I'm worried this might not last long


Can anyone here give me some insight on this? If they've heard anything like this before or if I should run some more malware scans? Thank you.

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