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SONY VAIO Laptop having regular issues of not starting?


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5 replies to this topic

#1 Johnz414

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Posted 18 August 2017 - 01:57 PM

Hi,

I have a client's Sony Vaio laptop model SVE141D11L which I serviced over a month ago with the same issue I serviced it for then.

 

This computer originally had Windows 7 on it when bought and I successfully upgraded it to Windows 10 a month ago.

 

Everything worked fine after I was able to get everything upgraded and updated.

 

So, why is this laptop having the same issue now?

 

Oh, the issue is that it gets stuck on the Windows 10 Repair at startup. When turning the computer on it will keep running through Windows 10 Repair until you run through the reinstall on Windows 10 (I kept the files that were on it).

 

Does anyone know if this Sony laptop has recurring issues like this?

 

I did just finish repairing the computer through Windows 10 Repair, reinstalling Windows 10 and reinstalling & updating basic programs like Microsoft Office 2010, Acrobat 9, some periform.com programs, Adobe player stuff and filehippo.com updater.

 

I have the same programs on my PC without any issues.

 

So, why might his laptop have this issue recurring and how might it be permanently fixed?

 

I can't think this issue has anything to do with my work, I do want to charge this client for my time and work?

 

Thanks,

 

John

 

 


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

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#2 mightywiz

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Posted 18 August 2017 - 03:12 PM

have you tested the HDD to make sure it's not starting to go bad?



#3 Johnz414

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Posted 18 August 2017 - 05:34 PM

Thanks for the suggestion, I forgot about this option in Windows.

 

Using the Windows 10 tool for checking for disk errors showed no errors.

 

Are there any other more thorough tests?


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

#4 Havachat

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Posted 18 August 2017 - 07:15 PM

Hi,

I have a client's Sony Vaio laptop model SVE141D11L which I serviced over a month ago with the same issue I serviced it for then.

Did it have Win 10 on the 1st Service you did or Win 7 ?

 

Oh, the issue is that it gets stuck on the Windows 10 Repair at startup. When turning the computer on it will keep running through Windows 10 Repair until you run through the reinstall on Windows 10 (I kept the files that were on it).

So the issue is not the Repair ? But whats Causing it to do a repair - to fix.

 

 

I have the same programs on my PC without any issues.

Do you have the same type Laptop ?

 

 

I can't think this issue has anything to do with my work, I do want to charge this client for my time and work?

How can you Charge him / if someone here assists you for a Fix ? { Maybe a Donation Here }. Or Discount your Customer.

 

My Guess would be a Driver Issues

Either way  -  Does this Laptop Qualify for Windows 10   https://www.sony-asia.com/microsite/support/win10/en/windows10_81_upgrade_steps.html

 

Model No - Upgrade Pagehttps://esupport.sony.com/US/p/os10upgrade.pl?

 

I couldnt find your Exact Model , So Check Here for Alternate Associated List - 

https://esupport.sony.com/US/p/model-find.pl?mdl=SVE141D11L&PRODtype=32,33,127,63,71,118,7,102,26,80,119,72,125,44,55,27,74,84,57,108,115,109,103,89,10,113,35,142,78,48,77,106,29,133,123,50,39,64,138,114,12,41,58,52,81,137,60,45,66,73,101,76,86,62,54,67,70,139,68,129,2,17,1,88,116,136,141,144,100,82,110,25,128,147,28,120,83,134,135,59,69,112,145,49,24,140,104,124,130,131,53,122,79,121,143,42,46,13,105,126,6,85,3,36,9,51,111,146,47,38,4,34,132,43,117,5

 

 


Edited by Havachat, 18 August 2017 - 07:19 PM.


#5 Johnz414

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Posted 18 August 2017 - 07:44 PM

Yes it qualifies for the upgrade to Windows 10. I did the check for it before installing. It has i5 2.5GH, 8 GB RAM, plus a 750GB Hard Drive.


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

#6 ph0b1a

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Posted 19 August 2017 - 12:56 AM

Hello!

 

I'm leaning towards the harddrive, although a windows check up may bring it up clean its still not the best checker. 

try these steps.

 

1) figure out what type of harddrive you, manufacture from either seagate or westerin digital or whomever.

2) go to say manufacture website and download their harddrive checker

3) run said tool and see what type of health report it gives

4) if it gives you anything less than ok then replace harddrive and enjoy a better, healthier laptop

5) since youre buying a new harddrive anyway, do yourself a favor and get a SSD. 

6) best of luck!






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