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Zeus virus warning?


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#1 Cynthia Moore

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Posted 17 August 2017 - 02:28 PM

I have a fairly new Dell laptop running Windows 10. A few minutes ago, I started Firefox and got this pop-up message:

 

****Don't Restart Your Computer ****

 

Windows Detected ZEUS Virus, The Infections detected, indicate some recent downloads on the computer which in turn has created problems on the computer.Call Microsoft support 1-844-372-2555 and share this code B2957E to the Agent to Fix This.

 

***********************************

 

The computer is playing a recording loop saying essentially the same thing over and over.

 

Is this legit? What should I do?

 

Thanks

 

PS: I have a screen shot, but don't see how to attach it.


Running Win 10 & Office 365.


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#2 Cynthia Moore

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Posted 17 August 2017 - 02:35 PM

I just called Microsoft tech support and was told that the number is not a Microsoft number. So it sounds like I have some malware. What is my best action?

 

Thanks


Running Win 10 & Office 365.


#3 Cynthia Moore

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Posted 17 August 2017 - 03:13 PM

A bit more information. An Internet search revealed that this is a common scam by some companies to sell security services. Closing the browser window killed the message. A MalwareBytes scan revealed no problems.

 

Is there anything more I need to do?


Running Win 10 & Office 365.


#4 boopme

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Posted 17 August 2017 - 04:04 PM

It's a fake.. see our removal guide

https://www.bleepingcomputer.com/virus-removal/remove-zeus-virus-detected-popups
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