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Blue Screen Of Death ntoskrnl.exe+25c22d


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#1 shayempour

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Posted 17 August 2017 - 12:43 PM

http://speccy.piriform.com/results/hbWn2aqyKM56qyppsIqdk5m

 

I don't know if this is relitive but I have installed windows 10 pro on to a samsung 850 pro

 

Thanks in advance for all the help!

Attached Files



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#2 usasma

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Posted 18 August 2017 - 10:26 AM

Your UEFI/BIOS (version A14) dates from May of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have about 4 hard drives.  What is the make/model/wattage and age of your Power Supply?
The purpose of this question is to get you to evaluate your PSU.
- PSU's tend to get less efficient with age
- adding components over time may decrease the ability of the PSU to support the entire system (Maybe remove some stuff to see if that helps?)
- while you can measure the output of a PSU with a multimeter, the readings may change dramatically when the PSU is put under load.
- there's a free PSU test in the OCCT program at http://www.ocbase.com/

All of the memory dumps are STOP 124's (more info on this here:  http://www.carrona.org/bsodindx.html#0x00000124 )  These are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results.

Let us know the results of the diagnostic tests and we'll move on from there (either more diagnostics or some software tests).

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Thu Aug 17 11:51:01.286 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081717-22718-01.dmp]
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 18:00:25.013
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 124, {0, ffff9887eeadc028, be200000, b110a}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9887eeadc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  Adobe Premiere Pro.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Xeon® CPU E5-2687W v2 @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  A14
  BIOS Release Date             05/09/2017
  Manufacturer                  Dell Inc.
  Product Name                  Precision T5610
  Baseboard Product             0WN7Y6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 16 17:49:51.613 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081617-22640-01.dmp]
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:00:46.341
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :GenuineIntel
BugCheck 124, {0, ffff868c6dcdc028, be200000, b110a}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff868c6dcdc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
CPUID:        "Intel® Xeon® CPU E5-2687W v2 @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  A14
  BIOS Release Date             05/09/2017
  Manufacturer                  Dell Inc.
  Product Name                  Precision T5610
  Baseboard Product             0WN7Y6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 16 17:47:54.219 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081617-35171-01.dmp]
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:51:40.947
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :GenuineIntel
BugCheck 124, {0, ffffc48d9b0d4028, be200000, b110a}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffc48d9b0d4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
CPUID:        "Intel® Xeon® CPU E5-2687W v2 @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  A14
  BIOS Release Date             05/09/2017
  Manufacturer                  Dell Inc.
  Product Name                  Precision T5610
  Baseboard Product             0WN7Y6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 16 16:41:12.511 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081617-15078-01.dmp]
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:00:59.239
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :GenuineIntel
BugCheck 124, {0, ffffe501884dc028, be200000, b110a}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe501884dc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
CPUID:        "Intel® Xeon® CPU E5-2687W v2 @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  A14
  BIOS Release Date             05/09/2017
  Manufacturer                  Dell Inc.
  Product Name                  Precision T5610
  Baseboard Product             0WN7Y6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 16 16:39:27.730 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081617-23734-01.dmp]
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:01:03.458
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :GenuineIntel
BugCheck 124, {0, ffffa28dfe8f0028, be200000, b110a}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa28dfe8f0028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
CPUID:        "Intel® Xeon® CPU E5-2687W v2 @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3392
  BIOS Version                  A14
  BIOS Release Date             05/09/2017
  Manufacturer                  Dell Inc.
  Product Name                  Precision T5610
  Baseboard Product             0WN7Y6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Aug 17 11:51:01.286 2017 (UTC - 4:00)**************************
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
RTDVHD64.sys                Thu Apr 30 06:31:13 2015 (55420471)
MpKsle9f96dc8.sys           Tue May 19 21:50:37 2015 (555BE86D)
MpKsl7b8ca520.sys           Tue May 19 21:50:37 2015 (555BE86D)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
wdcsam64.sys                Fri Oct  9 16:31:13 2015 (56182411)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
mbae64.sys                  Fri Apr 29 06:10:09 2016 (57233301)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
MBAMSwissArmy.sys           Fri Jun  2 16:46:01 2017 (5931CE89)
mbam.sys                    Wed Jun  7 10:26:58 2017 (59380D32)
farflt.sys                  Wed Jun 14 09:21:34 2017 (5941385E)
mwac.sys                    Tue Jun 20 13:53:19 2017 (5949610F)
MBAMChameleon.sys           Tue Jun 27 14:22:06 2017 (5952A24E)
nvlddmkm.sys                Thu Jul 13 15:04:44 2017 (5967C44C)
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid


http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
http://www.carrona.org/drivers/driver.php?id=RTDVHD64.sys
MpKsle9f96dc8.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl7b8ca520.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=farflt.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMChameleon.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 shayempour

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Posted 22 August 2017 - 03:14 PM

Thank you so much for the reply. I did check for a BIOS update from the manufacturer (Dell) and already have the latest version. I am going to look in the powersupply issue. The make is Dell I'm not sure about the other specs but I will check them out and post them. 

I did check for windows update and made sure to reboot the computer and check again. Nothing came up.

I ran a full system scan with malawyerbytes and did the Dell hardware diagnostic test. Both came up clean. I am going to go through your suggestions and update with my findings.

Again Thank you I really appreciate you taking the time.






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