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CC Cleaner question


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17 replies to this topic

#1 level2

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Posted 17 August 2017 - 09:39 AM

Greetings, I opened CC Cleaner and found result of an analysis shown below ~Is it safe to delete the items below? Is it OK to delete system log files listed below?

 

Latitude D630 windows 7

 

thank you

 

Richard

 

--------------------------------------------------------------------------------------------------------------------------------

 

Analysis Complete 

details of files to be deleted (note no files have been deleted yet)

 

system log files                            1,283 kb     3 files

google chrome-internet Cache  11,404 Kb   27 files

google chrome-internet history       217 kb      5 files

google chrome-cookes                        0 kb     1 file

google chrome sesson                        2kb       1file


Edited by hamluis, 17 August 2017 - 09:44 AM.
Moved from Win 7 to All Other Apps - Hamluis.


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#2 JohnC_21

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Posted 17 August 2017 - 09:47 AM

Yes, it's okay if the system is running fine. New logs will be generated.



#3 level2

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Posted 17 August 2017 - 09:49 AM

This laptop has been running slow and freezing at times.



#4 JohnC_21

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Posted 17 August 2017 - 10:13 AM

The system logs are used to troubleshoot the problem. You can open Event Viewer and look under the System Subheading for any clues to the problem.

 

Is the system still slow in Safe Mode? If the system runs better in Safe Mode then do a Clean Boot and enable services and startup items a few at a time until you notice a slowdown.

 

https://www.winhelp.us/clean-boot-windows.html



#5 level2

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Posted 17 August 2017 - 10:14 AM

When it is running slow~I can type a complete word and it takes several seconds for the letters to appear. 



#6 level2

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Posted 17 August 2017 - 10:15 AM

Thanks John~I'll see if I can do that```

 

Richard



#7 JohnC_21

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Posted 17 August 2017 - 10:21 AM

Sometimes it's best to cut your losses and do a complete reinstall but I don't know how this would affect any software licenses you have on the computer. If the Dell recovery partition is intact tapping F11 at boot should give you the option to do a factory reset.

 

Dell allows you to do a complete system diagnostic by tapping F12 at boot. I would do that to determine if the problem is hardware related.



#8 level2

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Posted 19 August 2017 - 12:14 PM

Hi, I did the~tapped F12~nothing different happened~maybe I didn't tap soon enough at start up?

 

 

I'll try again```I'm not sure what to look for to do a diagnostic```can you advise?

 

Richard 


Edited by level2, 19 August 2017 - 12:17 PM.


#9 JohnC_21

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Posted 19 August 2017 - 12:40 PM

Most Dells will give a menu with a option to do a diagnostic by tapping F12 during a cold boot. I am not sure why yours is not coming up. Did you try a clean boot. How does the computer act in safe mode? 

 

1157.DellBootMenu.JPG



#10 level2

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Posted 19 August 2017 - 02:03 PM

Well John I can't answer those questions~never been there on this laptop~I can try again maybe I waited too long before touching F12~I could try again~what should I look for if that comes up~and what should I do?


Edited by level2, 19 August 2017 - 02:04 PM.


#11 JohnC_21

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Posted 19 August 2017 - 02:08 PM

If you get the menu by tapping F12 at boot use the arrow keys to select Diagnostics. This will test your hard drive and memory for any problems. If there is a problem it will throw an error code.

 

How does the computer run in Safe Mode? Tap F8 at boot and you will get the Advanced Boot Options. Select Safe Mode. 



#12 Just_One_Question

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Posted 19 August 2017 - 04:17 PM

Hey, OP. Entering BIOS has always been notoriously hard to get into for inexperienced users and has spawned many jokes on the Internet. What you want to do in order to achieve your goal is to start tapping F12 non-stop immediately after you have pressed the power button on your computer. This way you will successfully enter BIOS for sure. Good luck, dude! :)

69040303c078fbf37eb44185e67aa3efb5fd53cb


Edited by Just_One_Question, 19 August 2017 - 06:08 PM.


#13 britechguy

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Posted 19 August 2017 - 06:06 PM

The problem here is we have no clear indication whether we're dealing with UEFI or conventional BIOS.  (at least not that I can find)

 

Computers that came with any version of Windows prior to Windows 8 when they were new (and not special ordered after Windows 8 came out to be downgraded to Windows 7) use conventional BIOS.  Those that came with Windows 8 and later have UEFI.

 

How one boots into BIOS versus UEFI is different, with the function key method previously mentioned being very common across manufacturers for machines with conventional BIOS.  For UEFI the key to repeatedly strike varies among manufacturers.  It's ESC on my HP laptop but something else on my partner's Toshiba laptop.


Brian AKA Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

 

     In a modern society where everyone thinks their opinion deserves to be heard nothing annoys me more than individuals who mistake their personal preferences for fact.

         ~ Commenter TheCruyffGurn on the The Guardian website, 8/13/2014

 

              

 


#14 Just_One_Question

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Posted 19 August 2017 - 06:10 PM

Brian, to be fully honest, I've never actually managed to remember which key you are supposed to press, so I almost never make it on the first try - I usually try Del first, then Esc and then the F1-12, until I get to where I want.:lmao:



#15 level2

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Posted 19 August 2017 - 06:10 PM

Thanks~I did that and I started diagnostic it  went to 20% complete after 15 or more more no change so I turned the computer off and rebooted. 

 

Did i stop it too soon might it have been working?

 

When I pressed ESC nothing happened so I turned the computer off and re booted.

 

Richard


Edited by level2, 19 August 2017 - 06:14 PM.





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