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Hello and Help! Generic.Virtob.2.38EFFEE


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4 replies to this topic

#1 slove35

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Posted 16 August 2017 - 04:05 PM

Hello,

 

My BitDefender Antivirus keeps detecting the above malware (GenericVirtob.2.38E3FFEE) i my C drive pagefile. It says it is blocked, and neither quarantining, deleting, or disinfecting will work to remove it. The thing is, no other scanner catches it! I have run malwarebytes, ESET online scanner, Windows Defender, F Secure online scanner, and an out of date Sophos tool and nothing catches it! I have also ran a combofix, which I can post the log if you like, but it still showed back up in BitDefenders scan after running Combofix. Is this a false positive?

 

Thank yo so much for any help you can give! I am losing my mind with this!


Edited by hamluis, 16 August 2017 - 04:29 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 16 August 2017 - 08:15 PM

Welcome aboard p22002758.gif

 

Possibly false positive.

To make sure you can clear page file>
You're not saying what Windows version you're using so it's hard to give detailed instructions.


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#3 slove35

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Posted 16 August 2017 - 10:07 PM

thank you,

 I am sorry it is Windows 7 service pack 1



#4 JoshRoss

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Posted 17 August 2017 - 06:59 AM

Indeed looks like a false positive. If you really are worried, you can do a scan with Malwarebytes and Adwcleaner to ensure that there is no malware on your PC.



#5 Broni

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Posted 17 August 2017 - 07:14 PM

http://www.techentice.com/delete-pagefile-sys-in-windows-7/


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