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Unknown Virus effecting windows updates


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#1 cyberjunkie

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Posted 15 August 2017 - 02:22 PM

Hello Bleeping Computer, 

 

 

My computer began running slow a few weeks ago and now the problem has gotten worse. I've run multiple virus scanners Junk Removal Tool, Adware Remover, and Kaspersky 2017. The first two scans always find negligible items. 

 

Today when I ran "Windows Update" the update failed. I tried running a virus scan , then restarting and it still gives error message Code 800F020B. I would like you to find the source of the problem if possible and give me detailed instructions on how to remove or fix it. Please. 



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#2 boopme

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Posted 15 August 2017 - 03:53 PM

This is usually a device error code.. Ask this again in your Operating System forum above.
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#3 JoshRoss

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Posted 16 August 2017 - 07:21 AM

If you can, post a link to the new forum here, I'd like to help out. A couple of heads-up, have you looked into Task manager or more advanced process explorer to determine what causes the slowdowns? is it HDD or CPU issue? Try booting into safe mode with networking and updating your windows that way.






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