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windows 7 home premium , speaker no sound, but microphone okay


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5 replies to this topic

#1 duke777

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Posted 15 August 2017 - 01:34 AM

hi,

 

 

I just reformat and reinstall win 7 home 64 bit. The speaker no sound, but when i put microphone got sound,  can anyone help to make the speaker working ?



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#2 joseibarra

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Posted 16 August 2017 - 05:40 PM

The speakers used to work, right?

 

Out of curiosity what was the reason you resintalled Windows?  Was it a problem related to sound/speakers or something else?

 

If you reinstalled your Windows then you likely need to update your hardware device (video, audio, network, etc.) drivers as the generic ones that come with a fresh Windows installation might not work.

 

You should visit your hardware manufacturers WWW site and download the recommended drivers for your system and never accept, download or install any hardware drivers offered by Windows Update.

 

If you need help figuring out how to do that answer these questions and do these things (3 things to paste in your next reply) so we can see what you have:

 

What is your system make and model?

If a Dell system what is the Service Tag number?

Do this so we can see what you have:

Click the Start button/orb in the lower-left corner of your screen. Or, press the Windows logo key on your keyboard.

In the box enter:

msinfo32

Select/click msinfo32.exe and the System Information dialog box will open.

Click on System Summary, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

For video driver information, expand the Components, click Display, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

For audio driver information, expand the Components, click Sound Device, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.


Edited by joseibarra, 16 August 2017 - 05:50 PM.

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#3 duke777

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Posted 19 August 2017 - 06:34 AM

The driver is updated, I used http://www.driveridentifier.com/.

Yes, speaker used to work alright. 



#4 joseibarra

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Posted 19 August 2017 - 07:17 AM

So after http://www.driveridentifier.com/ things are working okay now?

 

Or you used http://www.driveridentifier.com/ and you think your drivers are correct now?

 

If things are not working is there some reason you did not reply to any of the questions or supply any of the information in my previous reply?


Edited by joseibarra, 19 August 2017 - 08:59 AM.

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#5 duke777

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Posted 19 August 2017 - 10:19 AM

The driver is updated. Still got problem with speaker, only microphone works. So what I can do now ?



#6 joseibarra

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Posted 19 August 2017 - 04:59 PM

Let me copy/paste the previous questions/suggestions:

 

 

Out of curiosity what was the reason you resintalled Windows?  Was it a problem related to sound/speakers or something else?

 

If you reinstalled your Windows then you likely need to update your hardware device (video, audio, network, etc.) drivers as the generic ones that come with a fresh Windows installation might not work.

 

You should visit your hardware manufacturers WWW site and download the recommended drivers for your system and never accept, download or install any hardware drivers offered by Windows Update.

 

If you need help figuring out how to do that answer these questions and do these things (3 things to paste in your next reply) so we can see what you have:

 

What is your system make and model?

If a Dell system what is the Service Tag number?

Do this so we can see what you have:

Click the Start button/orb in the lower-left corner of your screen. Or, press the Windows logo key on your keyboard.

In the box enter:

msinfo32

Select/click msinfo32.exe and the System Information dialog box will open.

Click on System Summary, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

For video driver information, expand the Components, click Display, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

For audio driver information, expand the Components, click Sound Device, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.


The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.





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