Hello all, it's been awhile.
I have a Seagate External portable hard drive with 2TB of space which has been working fine until recently. Now, the PC will not recognize it and I get the following message:
"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) The driver could not be loaded because a previous version of the driver is still in memory."
There is nothing wrong with the drive as it works normally on another PC (which isn't mine.) I have tried uninstalling the controller, updating drivers, unplugging all other USB storage devices. Nothing works. The Microsoft tech site is useless as have all others that I have tried. They mark their topics "Solved" but not for me. I'm hoping someone here can help me.
Thank you in advance!