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I assume I got DOA RAM...?


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#1 frldyz

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Posted 13 August 2017 - 10:32 AM

As some of you know I've been making multiple posts on 2 builds I'm doing.

One of these builds is taking an older HP I had in the basement and installing Linux mint onto it.

I had to buy 2 RAM sticks ( 2x2gb ).

https://www.newegg.com/Product/Produ...82E16820146746

and

https://www.newegg.com/Product/Produ...9SIAB0Z5G75580

When I installed the Mushkin RAM the computer just beeoed 5x @ start. Tried with only 1 RAN, same thing.
Tried with the other RAM and booted just fine.

Put both back in and nothing but 5x beeps.

So I assume 1 stick is DOA?

I installed both Samsung stiks booted just fine.


****

So 1 of the Mushkin RAM sticks is DOA I assume since only 1 worked.

I can return these 2 Mushkin 2 newegg for a refund I assume?
 
 

 



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#2 jonuk76

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Posted 13 August 2017 - 02:38 PM

Yes I should think so, seeing as they were sold as a pair, they will be likely to take both back.



#3 HyperHenry

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Posted 16 August 2017 - 06:35 PM

5 beeps would indicate a CPU issue. RAM is usually 3 beeps or continuous.



#4 mightywiz

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Posted 18 August 2017 - 02:42 PM

problem may be that the CAS latency is not matched the PC3-10600 is CAS=9 and the PC3-8500 is CAS=+7.

 

timing is a big thing with ram and it being mismatched or not what the board requires could be the problem.

 

and without knowing the model of your MB and it's spec's it's hard to say for sure.

 

but my best guess would be that the slower ram is not compatible with your board!



#5 jonuk76

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Posted 18 August 2017 - 07:47 PM

When you have a pair of DIMMs (the Mushkins), from the same package. One allows the system to boot, and the other causes POST errors, the simplest explanation would be that one of the DIMM's is faulty.



#6 Newegg_Support

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Posted 06 September 2017 - 02:29 PM

 

 As some of you know I've been making multiple posts on 2 builds I'm doing.

One of these builds is taking an older HP I had in the basement and installing Linux mint onto it.

I had to buy 2 RAM sticks ( 2x2gb ).

https://www.newegg.com/Product/Produ...82E16820146746

and

https://www.newegg.com/Product/Produ...9SIAB0Z5G75580

When I installed the Mushkin RAM the computer just beeoed 5x @ start. Tried with only 1 RAN, same thing.
Tried with the other RAM and booted just fine.

Put both back in and nothing but 5x beeps.

So I assume 1 stick is DOA?

I installed both Samsung stiks booted just fine.


****

So 1 of the Mushkin RAM sticks is DOA I assume since only 1 worked.

I can return these 2 Mushkin 2 newegg for a refund I assume?

 
 

 

 

Hi there,

You can definitely return the defective pair if you haven't done so already. If you need assistance getting a return whether it be for refund or replacement feel free to PM us or e-mail us at wecare@newegg.com with your order info.

Thanks,

Dakota






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