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Posted 13 August 2017 - 08:18 AM
Posted 13 August 2017 - 08:57 AM
What version of Windows?
Posted 13 August 2017 - 09:18 AM
I believe that you can't access Startup Settings because the system needs access to the OS's registry in order to enable those settings.
Have you tried holding down "Shift" while you reboot the system to see if you can get into the system's copy of RE?
Or letting it attempt to boot and forcing a reboot a couple of times (on the 3rd time it should default to the system's copy of RE)?
The system's own RE should let you access those settings (presuming that they aren't being prevented for some reason or the other)
I don't have a copy of a bootable W10 disk available now to test this out on - so I'm just speculating here. You could try the W10 startup disk on another system to see if this is the case or not.
Could also be a dead/dying hard drive, a malware infection, or just security settings on the registry files that prevent accessing them.
Edited by usasma, 13 August 2017 - 09:19 AM.
Posted 13 August 2017 - 01:27 PM
I tried holding down Shift when pressing the power button
The Windows logo comes up
Underneath the swirling circle, then blank screen
Posted 13 August 2017 - 03:15 PM
Boot to the swirling circle, then let it swirl once or twice (no more).
Then press and hold the power button until the system shuts off.
Do this 2 or 3 times, and the system should boot to Startup Repair.
Then you can see if Startup Settings is there.
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