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Why is there no Startup Settings in RE


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#1 leachim

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Posted 13 August 2017 - 08:18 AM

Why is Startup settings missing from Recovery Environment
 
I have a laptop that wont boot because I suspect the owner has been installing loads of crap - maybe even 2 antiviruses.
 
I am booting from a wins 10 dvd and am wanting Startup settings with the view for choosing Safe Mode or Disable Antivirus settings on startup etc
 
All the rest seem to be there - - Choose a device - troubleshooting - Startup repair - system restore - Reset
 
All of which fail to remedy the problem
 
Normal boot just reveals a blank screen
 


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#2 hamluis

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Posted 13 August 2017 - 08:57 AM

What version of Windows?

 

BC BSODs Posting Instructions - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

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#3 leachim

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Posted 13 August 2017 - 09:02 AM

Sorry - 10



#4 usasma

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Posted 13 August 2017 - 09:18 AM

I believe that you can't access Startup Settings because the system needs access to the OS's registry in order to enable those settings.
Have you tried holding down "Shift" while you reboot the system to see if you can get into the system's copy of RE? 

Or letting it attempt to boot and forcing a reboot a couple of times (on the 3rd time it should default to the system's copy of RE)? 

The system's own RE should let you access those settings (presuming that they aren't being prevented for some reason or the other)

 

I don't have a copy of a bootable W10 disk available now to test this out on - so I'm just speculating here.  You could try the W10 startup disk on another system to see if this is the case or not.

Could also be a dead/dying hard drive, a malware infection, or just security settings on the registry files that prevent accessing them.


Edited by usasma, 13 August 2017 - 09:19 AM.

- John  (my website: http://www.carrona.org/ )
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#5 leachim

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Posted 13 August 2017 - 01:27 PM

I tried holding down Shift when pressing the power button

 

The Windows logo comes up

Underneath the swirling circle, then blank screen

:smash:



#6 usasma

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Posted 13 August 2017 - 03:15 PM

Boot to the swirling circle, then let it swirl once or twice (no more).

Then press and hold the power button until the system shuts off.

Do this 2 or 3 times, and the system should boot to Startup Repair.
Then you can see if Startup Settings is there.


- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

I am having severe eye problems and may not be able to post back/respond.
I have just started to recover from these problems, so my eyesight is still a bit compromised.
If help is needed, please PM a staff member for assistance.





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