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#1 dorotheapenizek

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Posted 12 August 2017 - 08:03 AM

How do I know whether the program recognises my camera and how do I download photos from it?



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#2 Platypus

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Posted 12 August 2017 - 08:10 AM

I'm not sure which program you are referring to, but most modern cameras will be recognized as a USB mass storage device, and like when you plug in a USB flash drive, the camera storage will show in the Windows Explorer as a removable drive. On that drive there will be a folder called DCIM (Digital Camera IMages), and in it should be a folder with a name related to the camera model. You can copy images from within that folder to wherever you would like to store them.

If you're using a particular image handling program, depending on what it is, it will probably have its own built in method for downloading and storing images, usually in albums so you can readily identify batches.

Edited by Platypus, 12 August 2017 - 08:12 AM.

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#3 dorotheapenizek

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Posted 12 August 2017 - 08:29 AM

Well,  I can get the DCIM but Windows 10 will not download the new photos I have on my camera as Windows 7 did with no problems.  There are others who seem to have had the same conundrum...



#4 Platypus

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Posted 12 August 2017 - 08:31 AM

What method(s) are you using to copy, and what happens when you try?

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#5 Chris Cosgrove

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Posted 12 August 2017 - 06:29 PM

What sort of camera are you using - make and model please, and what sort of computer are you using - make and model please.

 

My wife and I have several Canons and a Nikon between us and I have tried connecting cameras by cable and using the manufacturer's software to copy them to the computer but I always found it cumbersome, slow and it chewed camera batteries. For almost as long now as we have had digital cameras I have just taken the card out of the camera and plugged it straight into the computer, using Window (File) Explorer to do the transfer. In most cameras the card comes out fairly easily.

 

Almost all laptops have an SD card reader built in and with my desktop, which hasn't, I use a USB card reader - cheap and readily available.

 

Chris Cosgrove






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