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CRYPTBASE.DLL missing error


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#1 Artisane

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Posted 12 August 2017 - 06:59 AM

I started up my pc this morning and I'm receiving CRYPTBASE.dll missing errors for multiple programs, and so I scanned these forums and decided to download SystemLook and "type :filefind

cryptbase.dll" into the program, here are the details... can anyone help me, please?

 

============================================================================

 

SystemLook 30.07.11 by jpshortstuff
Log created at 11:57 on 12/08/2017 by Charlie
Administrator - Elevation successful
 
========== filefind ==========
 
Searching for "cryptbase.dll"
C:\Windows\System32\cryptbase.dll --a---- 31080 bytes [11:42 16/07/2016] [11:42 16/07/2016] 51FCB0FDEFCB9A3E4A1DC8C8673BC63C
C:\Windows\WinSxS\amd64_microsoft-windows-cryptbase_31bf3856ad364e35_10.0.14393.0_none_92da40f3c4ac9b9c\cryptbase.dll --a---- 31080 bytes [11:42 16/07/2016] [11:42 16/07/2016] 51FCB0FDEFCB9A3E4A1DC8C8673BC63C
 
-= EOF =-


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#2 FreeBooter

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Posted 12 August 2017 - 07:32 AM

Please open the Command Prompt by clicking Start Menu --> All Programs --> Accessories, right-click on Command Prompt, and open it as an administrator.

Execute following command to repair any damage Windows system files.

Sfc /Scannow

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#3 Artisane

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Posted 12 August 2017 - 07:58 AM

Thank you for the quick reply, I actually already did this right after posting and the errors are still occurring... even after I restarted my PC.



#4 Artisane

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Posted 12 August 2017 - 08:19 AM

Would it be helpful if I posted the CBS.log which was created after I ran the CMD.



#5 FreeBooter

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Posted 12 August 2017 - 08:22 AM

Please post the CBS.log after executing Sfc /Scannow command.

Also see issue happens from Safe Mode.


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#6 Artisane

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Posted 12 August 2017 - 08:30 AM

You'll find my CBS.log attached to this reply, also what do you mean when you say safe mode?

 

Attached File  CBS.log   8.38MB   3 downloads



#7 FreeBooter

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Posted 12 August 2017 - 08:51 AM

Safe Mode is a troubleshooting option that limits Windows operation to basic functions. Safe Mode starts Windows with only core drivers and services.

 

1. Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.

 

2. After your computer displays hardware information and runs a memory test, the Advanced Boot Options menu will appear.

 

3. Use the arrow keys to select Safe Mode and press ENTER.

 

 

Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows



Please replace partition letter D: with Windows installed partition letter.  When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

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#8 Artisane

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Posted 12 August 2017 - 10:02 AM

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#9 FreeBooter

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Posted 12 August 2017 - 10:18 AM

You have to execute SFC command from Windows Setup DVD.


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#10 Artisane

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Posted 12 August 2017 - 10:22 AM

How do I get to the Windows Setup DVD?



#11 FreeBooter

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Posted 12 August 2017 - 10:27 AM

You can download Windows 7 ISO image with your Windows 7 product key.

Can you also run SFCFix utility to see it will repair damage system files you can give me the log file it creates.

 

"Download Windows 7 Disc Images (ISO Files)"

https://www.microsoft.com/en-us/software-download/windows7


Edited by FreeBooter, 12 August 2017 - 10:27 AM.

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#12 Artisane

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Posted 12 August 2017 - 10:50 AM

I cannot run SFCFix because CRYPTBASE.dll is missing. I'll try the other option, but I can't find my product key anywhere. -.-

This is a pain in the ass. 



#13 hamluis

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Posted 12 August 2017 - 11:14 AM

You can ascertain the key for any installed Windows...by using one of several tools available that will reflect such.  Example follows.

 

https://www.lifewire.com/magical-jelly-bean-keyfinder-review-2625098

 

Louis



#14 Artisane

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Posted 12 August 2017 - 11:16 AM

You can ascertain the key for any installed Windows...by using one of several tools available that will reflect such.  Example follows.

 

https://www.lifewire.com/magical-jelly-bean-keyfinder-review-2625098

 

Louis

 

Thank you for your input, I've already obtained my product key after digging through the attic. ^^



#15 Artisane

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Posted 12 August 2017 - 11:17 AM

You can download Windows 7 ISO image with your Windows 7 product key.

Can you also run SFCFix utility to see it will repair damage system files you can give me the log file it creates.

 

"Download Windows 7 Disc Images (ISO Files)"

https://www.microsoft.com/en-us/software-download/windows7

 

Will downloading Windows 7 ISO image delete all of my files?


Edited by Artisane, 12 August 2017 - 11:18 AM.





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