Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Please Help! Windows 7, Compaq Presario CQ57. Needed ASAP


  • Please log in to reply
5 replies to this topic

#1 hlea2479

hlea2479

  • Members
  • 2 posts
  • OFFLINE
  •  

Posted 10 August 2017 - 08:55 PM

Please bare with me. I've been reading these threads, and have gathered as much info as I knew to, to include in this post. I was on another forum, but the blonde jokes kept pouring in :/ I have a project I desperately need to finish, asap, but due to this slow running/freezing laptop, even after a factory reset, it's still extremely slow and freezing. I have run some diagnostic tests, which comes back with nothing wrong.

Hewlett Packard
Compaq Presario CQ57 Notebook PC
Windows 7 Home Premium (Service Pack 1)
Model #: AMD E-300 APU W/Radeon ™

Please, any advice or quick fixes I could try to get me through this project is greatly appreciated. Thanks!

BC AdBot (Login to Remove)

 


#2 RolandJS

RolandJS

  • Members
  • 4,533 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Austin TX metro area
  • Local time:02:59 PM

Posted 10 August 2017 - 09:29 PM

There are no quick fixes when it comes to freezing, locking up, slow-running, computers.  If possible, download, install, run MiniToolBox and Piriform's Speccy.  Keep all logs.  Don't post bits and pieces of those logs until asked to do so.

After the factory reset, did you re-install all the earlier 3rd party programs and utilities?  And, did you reconfigure Windows and such to run as it did before (before the problems I meant)?

In short, what security and monitoring programs are running in the background and in the foreground?  Do those programs do lots of scanning and logging throughout the day and night?  Concerning 3rd party programs in general, are there a few must-haves from "the old days"?  A few must-haves meant to run on Windows 10, however, "bent" to run on Windows 7?

I ask questions because I have no idea where to start, and simply decided to start with a few questions.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 HyperHenry

HyperHenry

  • Members
  • 775 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Iowa (but travel)
  • Local time:02:59 PM

Posted 10 August 2017 - 09:31 PM

Hi hlea2479 When you can please download and run Speccy http://download.piriform.com/spsetup131.exe. When it finishes, click file, publish snapshot, copy to clipboard, then post the URL here. It's a diagnostic tool that'll let us see what might be going on.



#4 RolandJS

RolandJS

  • Members
  • 4,533 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Austin TX metro area
  • Local time:02:59 PM

Posted 10 August 2017 - 09:32 PM

"There are no quick fixes when it comes to freezing, locking up, slow-running, computers..."  quoting myself.  Do not attempt to use programs and utilities that claim to: slim-trim, speed-up, fix ad infinitum items via registry scans & fixes, via this, that, the other processes. Doing so will probably result in you reaching for your last good restore or your Windows install DVD.  (I see HyperHenry and I posted at the same time :)  )


Edited by RolandJS, 10 August 2017 - 09:33 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 hlea2479

hlea2479
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  

Posted 10 August 2017 - 09:56 PM

It's suddenly not letting me do much. It was fine 3 hours ago. Now it even won't let me reconnect to my home Internet

#6 HyperHenry

HyperHenry

  • Members
  • 775 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Iowa (but travel)
  • Local time:02:59 PM

Posted 10 August 2017 - 10:14 PM

Please try going into safe mode with networking. To do this restart, when the computer beeps click F8 about once per second. When the advanced boot option windows comes up select safe mode with networking and see if that helps you download the reports.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users