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System Restore failed while restoring the directory from the restore point.


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#1 nevans07

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Posted 10 August 2017 - 08:26 AM

 
Dear Bleeping Computer Staff,
 Hi. My name is Nate. I'm having problems with the restore point on my girlfriend's laptop. I was referred here by Garioch7.
 
When I try to use system restore I get this message:
System restore did not complete successfully. Not changed. 
Details :System Restore failed while restoring the directory from the restore point.
Source: AppxStaging
Destination : %ProgramFiles%\WindowsApps
 
An Unspecified Error occurred during System Restore. (0x80070091)
 
Thank you soo much for your time!
 
Very Best Regards,
Nathaniel Evans

 



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#2 nevans07

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Posted 10 August 2017 - 08:34 AM

Also some new updates can't go through.



#3 nevans07

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Posted 10 August 2017 - 09:41 AM

Settings System restore, restore point prompts don't work in Safe mode.

#4 nevans07

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Posted 10 August 2017 - 09:42 AM

Settings System restore, restore point prompts don't work in Safe mode.

#5 dc3

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Posted 10 August 2017 - 09:58 AM

What are you trying to restore?

 

What Version of Windows 10 are you running.  You can determine this by pressing the Windows key and the R key together to open the Run box.

 

When the Run box opens copy and paste or type in winver, then click/tap on OK.  This will show the version of Windows 10 you have running.

 

This problem was addressed in the Creator's update, that is the 1703 version.


Edited by dc3, 10 August 2017 - 10:00 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 nevans07

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Posted 11 August 2017 - 12:16 PM

Hu Dc3!!!

 

You've saved me in the past! Hopefully you can do it again. :)

 

I'm trying to manually restore latest restore point. Latest BackUp!!

 

I'm trying to see if it works more than anything. I rather know it works now. Then in an emergency I find out it doesn't.

 

And the strange thing I've been getting some 1) Super Anti-Spyware detected and quarantined in real time protection

: Heuristic:Backdoor Process: C:\Users\SHARON~1\APPDATA\LOCAL\TEMP\EXPLORER.EXE

 

That another tech is looking at. And so far found nothing.

 

 

But I do know it doesn't manually restore anymore. And as of the latest update doesn't fully update bc of AppX Error.

 

Thank you so much for your time.

 

Very Best Regards,

Nathaniel Evans



#7 nevans07

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Posted 11 August 2017 - 12:46 PM

Windows 10 Version 1607.



#8 dc3

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Posted 11 August 2017 - 12:49 PM

I see that nasgaq has been helping you get a computer cleaned, is the computer you are addressing in this topic?

 

Your terminology has me a little confused.  In the same sentence you mention restoring a restore point, then you mention your latest backup.  These are two different things.  First off, you can't restore a lost restore point, you can revert back to a previous restore point, but that's about it.  A Windows backup utilizes the System Image, is this what you are referring to?

 

If you are simply interested in creating a cloned image of the operating system I personally would be inclined to use an application like Macrium Reflect.  There are two reasons why I prefer this app., it does a better job than System Image and you can store it on removable media so it is completely separate from the operating system.  This is important in certain situations, like when you hdd/ssd dies.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 nevans07

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Posted 12 August 2017 - 12:06 AM

Hi Dc3!!

 

Yes it is the same. Sorry about the terminology.'I was trying to restore' a restore point I titled "Latest Backups." Is that less confusing?" Ha. I hope.

 

My problem is- Restore points don't restore. And some updates don't update. 

 

Very Best Regards,

Nathaniel Evans



#10 dc3

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Posted 12 August 2017 - 08:34 AM

You have two separate problems.  Let's look at system restore and restore points first.

 

Did you create and name this restore point?

 

There are events which causes the creation of a new restore point.  When a new restore point is created the oldest restore point will be deleted to make room for the new one.

 

If you create a new restore point and name it it is compressed and saved.  For example, something I will often do is if I'm downloading a program which I may find isn't what I wanted I will create a new restore point so I can simply do a system restore to have my computer back the way it was before the download.

 

Updates that don't install...

 

You can open the Control Panel, select Programs and Features, then select View installed updates and see what updates have been installed.  If a update fails to install it will be listed as such.  Have you looked to see if is the case with the update/s that you believe failed to install properly?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 nevans07

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Posted 12 August 2017 - 03:07 PM

Hi Dc3!

The restore point is called- Latest Backup!!

I'm at work now. (Horrible schedule) I'll have laptop access when I get back Monday to send to you- the name of the uninstalled updates.

#12 nevans07

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Posted 15 August 2017 - 11:16 AM

Hi Dc3!!

 

Failed to Install on 8/15/2017 Windows 10 Creators Update Privacy Settings forx64- Based Systems (KB4013214)



#13 dc3

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Posted 15 August 2017 - 11:33 AM

Have you tried to manually install this update?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 nevans07

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Posted 15 August 2017 - 12:23 PM

How do I do that 'O wise Master?"

#15 dc3

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Posted 15 August 2017 - 01:03 PM

I'm not anyone's master, wise or otherwise. :whistle:

 

Ok... here we go.  You can install the Windows 10 Creators Update manually right now - The Verge


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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