Hey guys, hope you can help with a frustrating problem.
I recently bought a new gaming headset - Hyper X Cloud 2. This headset has 2 modes, one where you can use them as regular headphones, plugged into a 3.5 jack and that works perfectly. The other is for gaming/mic use. You plug it in via USB - no luck here. I am not getting any sound through them and mic doesn't work. When I plugged it in initially it said that the device was updating and that went through. It apparently doesn't need any drivers. When I go to Playback Devices, it isn't listed there at all. All I have is Speakers, Realtek Digital Output, and Realtek Digital Output (Optical) ... none of these appear to be it by another name as when I remove the headset USB all those options remain.
When I go to device manager under USB I can see it lists HyperX 7.1 Audio, with the little yellow exclamation mark next to it. Doesn't seem to do anything when you search for drivers online (as you don't need any). But not sure what else I can do. I feel like I'm missing something really obvious here.
FYI I am running Windows 10
This is super frustrating as the very limited instructions that come with it seem to suggest you just plug in and thats it.
Also when I plug the device straight into the 3.5 jack on my PC (not into the speakers) if I plug it in the audio (green) jack I get sound just fine, but if I plug it into the mic (pink) jack I don't get any audio through the headset and the mic doesn't seem to work either.
Hope someone is able to help!
Edited by thepokey, 10 August 2017 - 08:38 AM.