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Internet stops working, except it doesn't


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8 replies to this topic

#1 Datcoolguy

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Posted 10 August 2017 - 07:49 AM

Hello fellow bleepers, i've started to run into a rather strange issue these past days where all of the sudden my internet would seem to stop working (can't load webpages, game launchers can't download updates, teamviewer logs off, netflix stops playing) but i can infact continue to play any online game i've been playing, and pinging google.com in the console actually works as it should, the only solution i've found for it was rebooting albeit it was only temporary

 

I have found that on every single time it's happened i've had the wargaming.net launcher open and downloading an update, altough i'm hoping the developers aren't that mutch of a screw up as to be able to completely break my internet connection with it

 

Ipconfig shows all in order, doing /release or /renew just gives out an error and i also tried the netish ip reset command but considering it requires you to reboot to take effect i have no clue of it's effectiveness

 

I'd appreciate any toughts


Edited by Datcoolguy, 10 August 2017 - 08:27 AM.

"If you don't understand how your computer works, you shouldn't be messing with it!"


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#2 hamluis

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Posted 10 August 2017 - 09:01 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Datcoolguy

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Posted 10 August 2017 - 09:23 AM

I put the contents of the MTB file into a paste bin as to not clutter this thread:

 

https://pastebin.com/rKUVcZd8

 

Here's the speccy snapshot:

 

http://speccy.piriform.com/results/atC0YSE3hKBnZHti8E6GVT0

 

The hard drive is an SSD and i have 40 gb of unallocated space for over provisioning set up trough the samsung magic app itself


Edited by Datcoolguy, 10 August 2017 - 09:24 AM.

"If you don't understand how your computer works, you shouldn't be messing with it!"


#4 hamluis

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Posted 10 August 2017 - 10:35 AM

Please...follow the instructions provided re MTB.  Putting the data as a part of your post...makes it easier reading for the members who read your topic.  Simple is better.

 

Louis



#5 Datcoolguy

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Posted 10 August 2017 - 11:29 AM

As you wish:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Intel i7 (administrator) on 10-08-2017 at 11:16:37
Running from "C:\Users\Intel i7\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/10/2017 09:43:44 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2017 09:23:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 01:53:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 11:41:21 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 11:35:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 09:33:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/08/2017 09:48:59 PM) (Source: Application Hang) (User: )
Description: The program wgc.exe version 17.5.0.4300 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 404
Start Time: 01d310a8eae9d858
Termination Time: 29
Application Path: C:\games\GameCenter\wgc.exe
Report Id: 72e795b5-7c9c-11e7-ac91-902b3499ee23
 
Error: (08/08/2017 10:59:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/07/2017 03:55:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: KSP_x64.exe, version: 5.2.4.2391, time stamp: 0x566b7225
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004f8b6
Faulting process id: 0x1a54
Faulting application start time: 0xKSP_x64.exe0
Faulting application path: KSP_x64.exe1
Faulting module path: KSP_x64.exe2
Report Id: KSP_x64.exe3
 
Error: (08/07/2017 07:14:39 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Error: (08/09/2017 09:29:23 AM) (Source: Schannel) (User: Intel-i7)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (08/09/2017 09:29:23 AM) (Source: Schannel) (User: Intel-i7)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (08/09/2017 09:29:07 AM) (Source: Schannel) (User: Intel-i7)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (08/09/2017 09:29:07 AM) (Source: Schannel) (User: Intel-i7)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (08/09/2017 09:28:54 AM) (Source: Schannel) (User: Intel-i7)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (08/09/2017 09:28:54 AM) (Source: Schannel) (User: Intel-i7)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (08/09/2017 09:27:32 AM) (Source: Schannel) (User: Intel-i7)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (08/09/2017 09:27:32 AM) (Source: Schannel) (User: Intel-i7)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (08/09/2017 09:27:31 AM) (Source: Schannel) (User: Intel-i7)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (08/09/2017 09:27:31 AM) (Source: Schannel) (User: Intel-i7)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Microsoft Office Sessions:
=========================
Error: (08/10/2017 09:43:44 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2017 09:23:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 01:53:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 11:41:21 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 11:35:38 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2017 09:33:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/08/2017 09:48:59 PM) (Source: Application Hang)(User: )
Description: wgc.exe17.5.0.430040401d310a8eae9d85829C:\games\GameCenter\wgc.exe72e795b5-7c9c-11e7-ac91-902b3499ee23
 
Error: (08/08/2017 10:59:38 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/07/2017 03:55:44 PM) (Source: Application Error)(User: )
Description: KSP_x64.exe5.2.4.2391566b7225ntdll.dll6.1.7601.18869556366f2c0000005000000000004f8b61a5401d30fa45d1 7d8eaC:\Games\Kerbal Space Program\KSP_x64.exeC:\Windows\SYSTEM32\ntdll.dll0388bc3e-7ba2-11e7-aec8-902b3499ee23
 
Error: (08/07/2017 07:14:39 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
=========================== Installed Programs ============================
7-Zip 15.12 (x64) (HKLM\...\7-Zip) (Version: 15.12 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 26 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 382.33 - NVIDIA Corporation) Hidden
Application Verifier (x64) (HKLM\...\{89026002-A893-42D9-9E20-6829B844735E}) (Version: 4.1.1078 - Microsoft Corporation)
Assassin's Creed Rogue (HKLM-x32\...\Uplay Install 895) (Version:  - Ubisoft)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.15.16 - Atheros Communications Inc.)
AutoHotkey 1.1.23.05 (HKLM\...\AutoHotkey) (Version: 1.1.23.05 - Lexikos)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.5.2303 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
CPUID HWMonitor 1.30 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Creeper World (HKLM-x32\...\{3E8F77E8-D505-6DFA-8D7C-4412D1D1D716}) (Version: 255 - UNKNOWN) Hidden
Creeper World (HKLM-x32\...\CreeperWorld.BA6B793AB2C9FDD744493F22666C1F8DFA806A5E.1) (Version: 0572 - UNKNOWN)
Creeper World 2 (HKLM-x32\...\{2A00545C-61B0-0C1D-7405-4D77CF96A94A}) (Version: 4.97.0 - UNKNOWN) Hidden
Creeper World 2 (HKLM-x32\...\CreeperWorld2.BA6B793AB2C9FDD744493F22666C1F8DFA806A5E.1) (Version: 4.97.0 - UNKNOWN)
Creeper World 3 Arc Eternal (HKLM-x32\...\Q3JlZXBlcldvcmxkM0FyY0V0ZXJuYWw=_is1) (Version: 1 - )
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 10.1.0.0074 - Disc Soft Ltd)
Debugging Tools for Windows (x64) (HKLM\...\{DBFC6AAE-DCCB-4C23-B01C-3EDDDC03298B}) (Version: 6.12.2.633 - Microsoft Corporation)
Deluge 1.3.12 (HKLM-x32\...\Deluge) (Version:  - )
Discord (HKCU\...\Discord) (Version: 0.0.297 - Hammer & Chisel, Inc.)
Door Kickers (HKLM-x32\...\1207666463_is1) (Version: 2.3.0.9 - GOG.com)
EaseUS Partition Master 11.0 Trial Edition (HKLM-x32\...\EaseUS Partition Master Trial Edition_is1) (Version:  - EaseUS)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
EVGA PrecisionX 16 (HKLM-x32\...\{4C5ECFC6-AF6E-42A0-988D-0A5FCBB8F0B9}) (Version: 5.3.11 - EVGA Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader) (Version:  - )
FTL: Faster Than Light (HKLM-x32\...\Steam App 212680) (Version:  - Subset Games)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 60.0.3112.90 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Grand Theft Auto V (HKLM-x32\...\Grand Theft Auto V_is1) (Version:  - )
Grand Theft Auto V Update v1.36 (HKLM-x32\...\R3JhbmRUaGVmdEF1dG9W_is1) (Version: 1 - )
HiPatch (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF000}) (Version: 5.0.6.4 - Hi-Rez Studios)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
HxD Hex Editor version 1.7.7.0 (HKLM-x32\...\HxD Hex Editor_is1) (Version: 1.7.7.0 - Maël Hörz)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.12.1498 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.5.235 - Intel Corporation)
Java 8 Update 101 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Kerbal Space Program (HKLM-x32\...\1429864849_is1) (Version: 2.4.0.6 - GOG.com)
K-Lite Codec Pack 13.1.8 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 13.1.8 - KLCP)
Knights and Merchants (HKLM-x32\...\Steam App 253900) (Version:  - Topware Interactive)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
LockHunter 3.1, 32/64 bit (HKLM\...\LockHunter_is1) (Version:  - Crystal Rich Ltd)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mass Effect (HKLM-x32\...\{1B0FBB9A-995D-47cd-87CD-13E68B676E4F}) (Version: 1.00 - Electronic Arts, Inc.)
Mass Effect 2 (HKLM-x32\...\{D85A387E-6EC0-40E5-9D89-A148B3E93968}_is1) (Version:  - )
Mass Effect 2 DLC Unlocker (HKLM-x32\...\Mass Effect 2 DLC Unlocker_is1) (Version: 1.0 - EA Games)
Mass Effect 2 Suicide Mission Survival Calculator version 2.0 (HKLM-x32\...\Mass Effect 2 Suicide Mission Survival Calculator_is1) (Version:  - Ron Auty)
Mass Effect 3 version 1.5.5427.124 (HKLM-x32\...\Mass Effect 3_is1) (Version: 1.5.5427.124 - Mr DJ)
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Visual C++  Compilers 2010 Standard - enu - x64 (HKLM\...\{88387B3B-B110-392F-B919-1A15B48F21D4}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (HKLM-x32\...\{370187B9-6964-38D0-851F-6C4898B0C2B1}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - x86 8.0.61001 (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Windows Performance Toolkit (HKLM\...\{E7F9E526-2324-437B-A609-E8C5309465CB}) (Version: 4.8.0 - Microsoft Corporation)
Microsoft Windows SDK for Windows 7 (7.1) (HKLM\...\SDKSetup_7.1.7600.0.30514) (Version: 7.1.7600.0.30514 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Mount and Blade Warband - Viking Conquest (HKLM-x32\...\Mount and Blade Warband - Viking Conquest_is1) (Version:  - )
Mozilla Firefox 54.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 54.0.1 (x86 en-US)) (Version: 54.0.1 - Mozilla)
Need for Speed™ ProStreet (HKLM-x32\...\{CC419DDC-E0F0-4013-B25A-6FA036516F0D}) (Version: 1.0.1.0 - Electronic Arts)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.8.7 - Notepad++ Team)
NVIDIA GeForce Experience 3.6.0.74 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.6.0.74 - NVIDIA Corporation)
NVIDIA Graphics Driver 382.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 382.33 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.26 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.26 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0329 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0329 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.6.0.74 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.4.10.0 - NVIDIA Corporation) Hidden
NvvHci (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
OlliOlli (HKLM-x32\...\1207665033_is1) (Version: 2.0.0.2 - GOG.com)
OlliOlli2 - Welcome to Olliwood (HKLM-x32\...\1438603531_is1) (Version: 2.2.0.3 - GOG.com)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
OpenIV (HKCU\...\OpenIV) (Version: 2.9.907 - .black/OpenIV Team)
OpenTTD 1.5.2 (HKLM-x32\...\OpenTTD) (Version: 1.5.2 - OpenTTD)
Opera Stable 46.0.2597.57 (HKLM-x32\...\Opera 46.0.2597.57) (Version: 46.0.2597.57 - Opera Software)
Origin (HKLM-x32\...\Origin) (Version: 9.11.6.18139 - Electronic Arts, Inc.)
PAYDAY 2 (HKLM\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
Platform (HKLM-x32\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.) Hidden
Port Forward Network Utilities (HKLM-x32\...\{88B1D36C-7B70-4C48-8D2F-AAB956ECF4C3}) (Version: 2.0.20 - Portforward, LLC)
Prison Architect (HKLM-x32\...\1441974651_is1) (Version: 2.6.0.9 - GOG.com)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
puush (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284B}) (Version: 1.0.0.0 - Dean Herbert)
Rapture3D 2.4.11 Game (HKLM-x32\...\{D2FCA41E-AC01-4DCD-B3A7-DC9E32363065}}_is1) (Version:  - Blue Ripple Sound)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.0.6 - Rockstar Games)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 5.1.0.1120 - Samsung Electronics)
Sandboxie 5.20 (64-bit) (HKLM\...\Sandboxie) (Version: 5.20 - Sandboxie Holdings, LLC)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0370 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.6.0.74 - NVIDIA Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.81460 - TeamViewer)
TreeSize Free V3.4.3 (HKLM-x32\...\TreeSize Free_is1) (Version: 3.4.3 - JAM Software)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.3.4f1 - Unity Technologies ApS)
Uplay (HKLM-x32\...\Uplay) (Version: 4.9 - Ubisoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
Vulkan Run Time Libraries 1.0.42.1 (HKLM\...\VulkanRT1.0.42.1) (Version: 1.0.42.1 - LunarG, Inc.)
Wargaming.net Game Center (HKCU\...\Wargaming.net Game Center) (Version: 17.5.0.4300 - Wargaming.net)
World of Tanks NA (HKCU\...\WOT.NA.PRODUCTION) (Version:  - Wargaming.net)
World of Warplanes NA (HKCU\...\WOWP.NA.PRODUCTION) (Version:  - Wargaming.net)
 
========================= Memory info: ===================================
Percentage of memory in use: 37%
Total physical RAM: 16346.3 MB
Available physical RAM: 10226.08 MB
Total Virtual: 17368.51 MB
Available Virtual: 10044.29 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:419.18 GB) (Free:33.82 GB) NTFS
 
========================= Users: ========================================
User accounts for \\INTEL-I7
 
Administrator            Guest                    Intel i7                 
 
 
**** End of log ****

Edited by hamluis, 10 August 2017 - 12:00 PM.

"If you don't understand how your computer works, you shouldn't be messing with it!"


#6 hamluis

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Posted 10 August 2017 - 12:39 PM

Peak memory usage for Avast...is about 3 times what I would expect.  Any known malware situations?

 

Your Java is outdated, thus posing a higher-than-need-be security risk.  See If You Must Use Java, Qman7 - http://www.bleepingcomputer.com/forums/t/570511/which-of-these-services-are-necessary-for-windows-xp-to-run-properly/page-2#entry3661140 AND Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml .

 

World Ot Tanks peak memory usage is 1.24GB, seems out of line with all other processes.  Typically, your browsers and your AV program reflect the highest peak usage data on a system, typically no more than 400MB.  Even though you have tons of RAM...such usage may reflect a problem with the software/process.

 

I see no indication of a networking problem.  I take that back, it seems that all of your fatal alerts are seemingly related to online activity.

 

The errors in MTB reflected as "The internal error state is 552" seem to indicate This.

 

Not sure what wgc.exe is but the system doesn't like it...ditto for Kerbal Space Program.  I think that I would uninstall/reinstall KSP...and I would try to find out if wgc.exe is Wargaming.net  Game Center or something else.  If it's the Gaming Center...I might uninstall it and run the system without it, for comparative purposes, for a given period of time.

 

Louis



#7 Datcoolguy

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Posted 10 August 2017 - 01:16 PM

wgc.exe is the executable of the wargaming.net game center, it's the launcher app that had been downloading the game World of Warplanes when these incidents happened, and it is on beta at the moment, so it might be causing problems, however i would never expect it to just completely demolish the internet connection of this computer (when this problem was present every other device in the network had perfect acess to the internet).

Albeit, it has not happened today, and the only difference from today and yesterday is that i've finished downloading the games trough the launcher, so it might have been caused by the launcher itself.

 

I don't understand what you mean by the system not liking Kerbal Space Program, would you care to expand?

 

I'll look into the wgc issues with the wargaming.net support staff, and i will update flash (i mean i kinda have to update it every week and half the time the updater fails and i have to get an offline one, i just stopped bothering eventually) 

 

I'll also say that i was playing the game World of Tanks while the snapshot was taken, so it's memory usage is normal, i'm not sure about avast but 400 mb doesn't seem to be as mutch for it's main service.

 

For what you linked to, would it be possible for those code 552 errors to be related to the wgc app?


Edited by Datcoolguy, 10 August 2017 - 01:16 PM.

"If you don't understand how your computer works, you shouldn't be messing with it!"


#8 hamluis

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Posted 10 August 2017 - 01:30 PM

Error: (08/07/2017 03:55:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: KSP_x64.exe, version: 5.2.4.2391, time stamp: 0x566b7225
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004f8b6
Faulting process id: 0x1a54
Faulting application start time: 0xKSP_x64.exe0
Faulting application path: KSP_x64.exe1
Faulting module path: KSP_x64.exe2
Report Id: KSP_x64.exe3

 

The only way that I can relate those errors to any app...would be through trial and error.  Remove the app...if the system does not produce those errors, it's the app.

 

Louis

Edited by hamluis, 10 August 2017 - 01:33 PM.


#9 Datcoolguy

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Posted 10 August 2017 - 01:41 PM

ah, yes i remember that particular crash, i found it odd as well, since it's the only time that app has crashed, guess i'll have to continue my debugging :P


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