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IRQL_NOT_LESS_OR_EQUAL 0x0000000a


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#1 duzap

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Posted 09 August 2017 - 11:55 PM

It happened to me today and I really want to know the reason and how to resolve this

 

http://speccy.piriform.com/results/ZqUxaIrk1c4Y7hlFLpw77n4

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 10 August 2017 - 08:09 AM

Your UEFI/BIOS (version P1.40) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Please update your Intel wireless driver - it dates from before the release of Windows 10

 

Beyond that, it seems that this might be a hardware problem.
As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
Start with the video tests first (as there are signs of video issues in the dumps), but finish ALL of the tests and let us know the results.

Also, due to the video issues, please troubleshoot using this page:  http://www.carrona.org/VideoTDR.html

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:

**************************Thu Aug 10 00:30:38.660 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\081017-6250-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:1 days 5:13:46.316
*** WARNING: Unable to verify timestamp for IntelNit.sys
*** ERROR: Module load completed but symbols could not be loaded for IntelNit.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {ffff820242421800, 2, 1, fffff803e344787a}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffff820242421800, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803e344787a, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3399
  BIOS Version                  P1.40
  BIOS Release Date             08/04/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             X99 Taichi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  2 14:44:53.594 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080317-5859-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 20:52:49.247
*** WARNING: Unable to verify timestamp for cpuz143_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz143_x64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {978d884, f, 1, fffff802c36b7da7}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 000000000978d884, memory referenced
Arg2: 000000000000000f, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802c36b7da7, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  CorsairLink4.Service.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3399
  BIOS Version                  P1.40
  BIOS Release Date             08/04/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             X99 Taichi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 18 10:08:23.378 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071817-9937-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:3 days 2:58:07.031
*** WARNING: Unable to verify timestamp for cpuz143_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz143_x64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {9d9d884, f, 1, fffff803096a4da7}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000009d9d884, memory referenced
Arg2: 000000000000000f, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803096a4da7, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  CorsairLink4.Service.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3399
  BIOS Version                  P1.40
  BIOS Release Date             08/04/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             X99 Taichi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  4 03:59:12.334 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\070417-5984-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 1:43:07.141
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 116, {ffffb80f5ea63010, fffff80c0e646028, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffb80f5ea63010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80c0e646028, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3399
  BIOS Version                  P1.40
  BIOS Release Date             08/04/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             X99 Taichi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  2 23:43:53.329 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\070317-5437-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:2 days 14:31:17.984
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+a16028 )
BugCheck 116, {ffffdc8cc446e4a0, fffff804caf16028, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffdc8cc446e4a0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff804caf16028, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3399
  BIOS Version                  P1.40
  BIOS Release Date             08/04/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             X99 Taichi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:


**************************Thu Aug 10 00:30:38.660 2017 (UTC - 4:00)**************************
Netwbw02.sys                Sun Feb 22 06:00:57 2015 (54E9B6E9)
MpKsl2fd6b3a8.sys           Tue May 19 21:50:37 2015 (555BE86D)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
LGVirHid.sys                Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys             Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys               Mon Jun 13 14:47:08 2016 (575EFFAC)
TeeDriverW8x64.sys          Wed Aug 31 18:45:52 2016 (57C75E20)
ladfGSS.sys                 Thu Dec  8 21:38:49 2016 (584A1939)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
ibtusb.sys                  Mon Feb 13 13:39:48 2017 (58A1FD74)
IntelNit.sys                Tue Apr  4 03:17:04 2017 (58E34870)
nvvad64v.sys                Wed Apr 12 04:06:41 2017 (58EDE011)
nvhda64v.sys                Tue May 16 09:02:27 2017 (591AF863)
cpuz143_x64.sys             Mon May 22 04:17:51 2017 (59229EAF)
nvlddmkm.sys                Tue Jul 18 18:00:50 2017 (596E8512)
SleepStudyHelper.sys        ***** Invalid 2023 Invalid 2023 Invalid
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  2 14:44:53.594 2017 (UTC - 4:00)**************************
MpKsl498a6c71.sys           Tue May 19 21:50:37 2015 (555BE86D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 18 10:08:23.378 2017 (UTC - 4:00)**************************
MpKslbebc87b6.sys           Tue May 19 21:50:37 2015 (555BE86D)
nvlddmkm.sys                Tue Jun 27 16:02:17 2017 (5952B9C9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  4 03:59:12.334 2017 (UTC - 4:00)**************************
MpKsl2bd54fec.sys           Tue May 19 21:50:37 2015 (555BE86D)
MpKsla96d36c5.sys           Tue May 19 21:50:37 2015 (555BE86D)
cpuz143_x64.sys             Mon Apr 24 07:12:14 2017 (58FDDD8E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  2 23:43:53.329 2017 (UTC - 4:00)**************************
MpKsle0d13d21.sys           Tue May 19 21:50:37 2015 (555BE86D)

http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
MpKsl2fd6b3a8.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
ladfGSS.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
IntelNit.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
cpuz143_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
MpKsl498a6c71.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKslbebc87b6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
MpKsl2bd54fec.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsla96d36c5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
cpuz143_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsle0d13d21.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 


Edited by usasma, 10 August 2017 - 08:12 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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