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Unable to do system restore error in system properties page


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#1 heciluss

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Posted 09 August 2017 - 10:17 PM

First off all its the first time I post here so sorry if Im postin in the wrong location I really trust bleeping computer and other forums have left me hanging so thanks in advance for any help any response is appreciated, so Im a heavy gamer and graphic designer Im also very into theming my system and mining every once in a while to make some extra cash, so I value system restore and image backups recently I was helped with malware removal is was just some annoying adware bundled with installers I had an emergency usb stick with repair tools and anti malware tools and with the help of forums resolved everything but a week ago system restore stopped working it gave me 0x81000203 system properties unexpected error system restore encountered an error, system restore, Image backup, macrium image backups and so on are not working Im able to access system restore points through spyware blaster but I dont know if I can actually use them and it wont help if I for example encounter a black screen and have to boot of installation medium to do a system or image restore, I run windows 10 64 bit, Linux Ubuntu 64 bit, and windows 7 32 bit each in separate hard drives windows 10 home 64 bit is my main os Windows 7 does not encounter this issue I see no signs of infection have scanned with several antimalware and anti rootkit/antivirus solutions and they find nothing, so I suspect its a windows error, I checked the Microsoft shadow copy provider, volume shadow copy and windows backup services are set to running and automatic but that doesnt help. Again thanks for any and all help sorry if this is crudely written I am in a hurry thanks for taking your time to help me.

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#2 Kondou-Shinichi

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Posted 09 August 2017 - 10:55 PM

Unfortunately I'm no expert, but I found a microsoft help thread that you might get your solution to your problem from: https://answers.microsoft.com/en-us/windows/forum/all/there-was-an-unexpected-error-in-the-property-page/0a8c4455-07e1-4099-b468-17965cb5b015?auth=1

#3 opera

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Posted 10 August 2017 - 03:07 AM

I have a feeling there be more issues with your machine than just the system restore. You say Macrium isn't working either.

 

Have you  tried running a system files check  or a Dism/ Restore Health?



#4 heciluss

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Posted 10 August 2017 - 08:28 AM

I don’t know what you mean by that if you could please elaborate, if you mean n sfc scan I already ran a few

#5 dc3

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Posted 10 August 2017 - 10:16 AM

If you ran the sfc /scannow there should be a log containing its' findings.  You can access this log by selecting This PC, click/tap on Local Disk (C:),  Important: if the operating system isn't located on the C: drive use the correct drive letter for this.  Click/tap on Windows, then Logs, then CBS.  Copy and post this log in your topic. 

 

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.


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#6 heciluss

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Posted 10 August 2017 - 10:23 AM

I did the Dism/ restore and scan health but no success im worried i might have to reinstall widnwos it's always a pain to do so



#7 heciluss

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Posted 10 August 2017 - 10:30 AM

https://www.dropbox.com/home?preview=CBS.log



#8 dc3

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Posted 10 August 2017 - 10:41 AM

If you ran the DISM command there should be a log.  If you use the same instructions to get to Logs you will see DISM, copy and paste this log as previously suggested.  This will show what failed with the DISM command.  It is possible that System File Checker Component Store could have corruption.  This log would indicate this.  If you don't post the requested information I have no way of determining what is causing this to fail.


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#9 heciluss

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Posted 10 August 2017 - 11:29 AM

https://www.dropbox.com/personal?preview=dism.log



#10 dc3

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Posted 10 August 2017 - 11:43 AM

Unfortunately I opened an account for myself recently and when I click on your link it takes me to my account rather than what you posted.  This being the first time I've used this website I'm at a loss as to how to view what you posted there.

 

Please post the last portion of the DISM log in your topic,  this should explain what happened.


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#11 heciluss

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Posted 10 August 2017 - 04:12 PM

here is the log i was forced to copy only a little of the whole log it's pretty extensive i hope you can find what's wrong if not i appreciate the effort

 

 

2- CDISMProviderStore::Internal_LoadProvider
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Loading Provider from location C:\Windows\system32\Dism\SiloedPackageProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:22, Warning               DISM   DISM Provider Store: PID=4380 TID=6380 Failed to Load the provider: C:\Windows\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
[4380] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
[4380] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
[4380] [0xc142011c] WIMGetMountedImageHandle:(3047)
2017-08-10 12:39:22, Info                  DISM   DISM WIM Provider: PID=4380 TID=6380 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2017-08-10 12:39:22, Info                  DISM   DISM VHD Provider: PID=4380 TID=6380 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Getting Provider VHDManager - CDISMProviderStore::GetProvider
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:22, Info                  DISM   DISM VHD Provider: PID=4380 TID=6380 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2017-08-10 12:39:22, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 The provider VHDManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Getting Provider WimManager - CDISMProviderStore::GetProvider
2017-08-10 12:39:22, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
[4380] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
[4380] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
[4380] [0xc142011c] WIMGetMountedImageHandle:(3047)
2017-08-10 12:39:22, Info                  DISM   DISM WIM Provider: PID=4380 TID=6380 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2017-08-10 12:39:22, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 The provider WimManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:22, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 No imaging provider supported CreateDismImage for this path - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:22, Info                  DISM   DISM Manager: PID=4380 TID=6380 physical location path: C:\ - CDISMManager::CreateImageSession
2017-08-10 12:39:22, Info                  DISM   DISM Manager: PID=4380 TID=6380 Event name for current DISM session is Global\{8408588A-D2DB-4F6D-8CFD-5C0BA6C842C7} - CDISMManager::CheckSessionAndLock
2017-08-10 12:39:22, Info                  DISM   DISM Manager: PID=4380 TID=6380 Create session event 0x568 for current DISM session and event name is Global\{8408588A-D2DB-4F6D-8CFD-5C0BA6C842C7}  - CDISMManager::CheckSessionAndLock
2017-08-10 12:39:22, Info                  DISM   DISM Manager: PID=4380 TID=6380 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2017-08-10 12:39:28, Info                  DISM   DISM Manager: PID=4380 TID=6380 Successfully loaded the ImageSession at "C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF" - CDISMManager::LoadRemoteImageSession
2017-08-10 12:39:28, Info                  DISM   DISM Image Session: PID=8452 TID=9524 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2017-08-10 12:39:28, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2017-08-10 12:39:28, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:28, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Loading Provider from location C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\OSProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Connecting to the provider located at C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-08-10 12:39:29, Info                  DISM   DISM OS Provider: PID=8452 TID=9524 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM OS Provider: PID=8452 TID=9524 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM OS Provider: PID=8452 TID=9524 Host OS verion is 10.0 - CDISMOSServiceManager::SetDllSearchPath
2017-08-10 12:39:29, Warning               DISM   DISM OS Provider: PID=8452 TID=9524 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Loading Provider from location C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\LogProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Connecting to the provider located at C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-08-10 12:39:29, Info                  DISM   Try to initialize Panther logging 1 times, last error: 0x0
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Loading Provider from location C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Warning               DISM   DISM Provider Store: PID=8452 TID=9524 Failed to Load the provider: C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   Try to initialize Panther logging 1 times, last error: 0x0
2017-08-10 12:39:29, Info                  DISM   Try to initialize Panther logging 1 times, last error: 0x0
2017-08-10 12:39:29, Info                  DISM   DISM Manager: PID=4380 TID=6380 Image session successfully loaded from the temporary location: C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF - CDISMManager::CreateImageSession
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Getting Provider OSServices - CDISMProviderStore::GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=9524 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=6380 Target image information: OS Version=10.0.14393.1561, Image architecture=amd64 - CDismCore::LogImageSessionDetails
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Leave DismOpenSessionInternal - DismOpenSessionInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Session id is: 2 - DismOpenSessionInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 DismInitialize: 2 - DismInitializeInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Enter DismOpenSessionInternal - DismOpenSessionInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Input parameters: ImagePath: DISM_{53BFAE52-B167-4E2F-A258-0A37B57FF845}, WindowsDirectory: (null), SystemDrive: (null) - DismOpenSessionInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Returning existing DismSession=2 for path DRIVE_C. RefCount=2 - CSessionTable::CreateSession
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
[4380] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
[4380] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
[4380] [0xc142011c] WIMGetMountedImageHandle:(3047)
2017-08-10 12:39:29, Info                  DISM   DISM WIM Provider: PID=4380 TID=6380 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2017-08-10 12:39:29, Info                  DISM   DISM VHD Provider: PID=4380 TID=6380 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Getting Provider VHDManager - CDISMProviderStore::GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM VHD Provider: PID=4380 TID=6380 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2017-08-10 12:39:29, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 The provider VHDManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Getting Provider WimManager - CDISMProviderStore::GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
[4380] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
[4380] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
[4380] [0xc142011c] WIMGetMountedImageHandle:(3047)
2017-08-10 12:39:29, Info                  DISM   DISM WIM Provider: PID=4380 TID=6380 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2017-08-10 12:39:29, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 The provider WimManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:29, Info                  DISM   DISM Imaging Provider: PID=4380 TID=6380 No imaging provider supported CreateDismImage for this path - CGenericImagingManager::CreateDismImage
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Getting Provider OSServices - CDISMProviderStore::GetProvider
2017-08-10 12:39:29, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=6380 Target image information: OS Version=10.0.14393.1561, Image architecture=amd64 - CDismCore::LogImageSessionDetails
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Leave DismOpenSessionInternal - DismOpenSessionInternal
2017-08-10 12:39:29, Info                  DISM   API: PID=4380 TID=4092 Session id is: 2 - DismOpenSessionInternal
2017-08-10 12:39:31, Info                  DISM   API: PID=4380 TID=4092 Enter DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 12:39:31, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2, Type: 2,  - DismGetUsedSpaceInternal
2017-08-10 12:39:31, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 12:39:31, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 12:39:31, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 12:39:31, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2017-08-10 12:39:31, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:31, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Loading Provider from location C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:39:31, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Connecting to the provider located at C:\Users\Hector\AppData\Local\Temp\EAD4C02D-E130-4171-8BC0-D706222CACDF\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-08-10 12:39:31, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
2017-08-10 12:39:37, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2017-08-10 12:39:38, Info                  DISM   DISM Package Manager: PID=8452 TID=212 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2017-08-10 12:39:38, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-ContactSupport-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-EducationEdition~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-LanguageFeatures-Basic-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-LanguageFeatures-Handwriting-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-LanguageFeatures-OCR-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-LanguageFeatures-Speech-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-LanguageFeatures-TextToSpeech-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-NetFx3-OnDemand-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-ProfessionalEducationEdition~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Microsoft-Windows-QuickAssist-Package~31bf3856ad364e35~amd64~~10.0.14393.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB3186568~31bf3856ad364e35~amd64~~10.0.1.1044 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB4013418~31bf3856ad364e35~amd64~~10.0.1.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB4023834~31bf3856ad364e35~amd64~~10.0.1.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB4025376~31bf3856ad364e35~amd64~~10.0.1.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB4034662~31bf3856ad364e35~amd64~~10.0.1.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_KB4035631~31bf3856ad364e35~amd64~~10.0.1.0 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.1480.1.15 with CBS state -17(CbsInstallStateSuperseded) being mapped to dism state 7(DISM_INSTALL_STATE_SUPERSEDED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.1593.1.10 with CBS state 7(CbsInstallStateInstalled) being mapped to dism state 5(DISM_INSTALL_STATE_INSTALLED) - CDISMPackage::LogInstallStateMapping
2017-08-10 12:39:41, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Service Pack Cleanup: No Service Pack to scavenge  - CDISMPackageManager::SPScavengeable
2017-08-10 12:39:41, Info                  DISM   API: PID=4380 TID=6380 Superseded Service Packs 0  - CGetUsedSpaceCommandObject::InternalExecute
2017-08-10 12:39:41, Info                  DISM   API: PID=4380 TID=4092 Exit DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 12:39:51, Info                  DISM   API: PID=4380 TID=4092 Enter DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 12:39:51, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2, Type: 1,  - DismGetUsedSpaceInternal
2017-08-10 12:39:51, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 12:39:51, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 12:39:51, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 12:39:51, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2017-08-10 12:39:51, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:40:10, Info                  DISM   API: PID=4380 TID=4092 Exit DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 12:40:15, Info                  DISM   API: PID=4380 TID=4092 Enter DismCleanupSessionInternal - DismCleanupSessionInternal
2017-08-10 12:40:15, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2, Type: 1, CancelEvent: 0x0000000000000668, Progress: 0x00007FFE229617E0, UserData: 0x0000015A9598C620 - DismCleanupSessionInternal
2017-08-10 12:40:15, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 12:40:15, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 12:40:15, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 12:40:15, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2017-08-10 12:40:15, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 12:40:15, Info                  DISM   DISM Package Manager: PID=8452 TID=212 CBS session options=0x401100! - CDISMPackageManager::Internal_Finalize
2017-08-10 13:20:49, Info                  DISM   DISM Package Manager: PID=8452 TID=1492  Error in operation: (null) (CBS HRESULT=0x80070002) - CCbsConUIHandler::Error
2017-08-10 13:20:49, Error                 DISM   DISM Package Manager: PID=8452 TID=212 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)
2017-08-10 13:20:49, Error                 DISM   DISM Package Manager: PID=8452 TID=212 Failed processing package changes - CDISMPackageManager::WindowsUpdateCleanup(hr:0x80070002)
2017-08-10 13:20:49, Error                 DISM   API: PID=4380 TID=6380 Failed to clean up Window update - CCleanupSessionCommandObject::InternalExecute(hr:0x80070002)
2017-08-10 13:20:49, Error                 DISM   API: PID=4380 TID=6380 InternalExecute failed - CBaseCommandObject::Execute(hr:0x80070002)
2017-08-10 13:20:49, Error                 DISM   API: PID=4380 TID=4092 CCleanupSessionCommandObject internal execution failed - DismCleanupSessionInternal(hr:0x80070002)
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=4092 Exit DismCleanupSessionInternal - DismCleanupSessionInternal
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=4092 Enter DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2, Type: 1,  - DismGetUsedSpaceInternal
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 13:20:49, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 13:20:49, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2017-08-10 13:20:49, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-08-10 13:20:49, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2017-08-10 13:21:14, Info                  DISM   API: PID=4380 TID=4092 Exit DismGetUsedSpaceInternal - DismGetUsedSpaceInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Enter DismCloseSessionInternal - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2 - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 GetReferenceCount hr: 0x0 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Refcount for DismSession= 2s 1 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Leave DismCloseSessionInternal - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 DismShutdown: 1 - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Enter DismCloseSessionInternal - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Input parameters: Session: 2 - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 GetReferenceCount hr: 0x0 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Refcount for DismSession= 2s 0 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=6380 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=6380 ExecuteLoop: Cancel signaled - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=6380 Leave CCommandThread::ExecuteLoop - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Package Manager: PID=8452 TID=212 Finalizing CBS core. - CDISMPackageManager::Finalize
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=8452 TID=212 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Manager: PID=4380 TID=6380 Closing session event handle 0x568 - CDISMManager::CloseImageSession
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: VHDManager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: GenericImagingManager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Disconnecting Provider: FfuManager - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   DISM Provider Store: PID=4380 TID=6380 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=6380 Leave CCommandThread::CommandThreadProcedureStub - CCommandThread::CommandThreadProcedureStub
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Leave DismCloseSessionInternal - DismCloseSessionInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Enter DismShutdownInternal - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 GetReferenceCount hr: 0x0 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Refcount for DismSession= 1s 0 - CSessionTable::RemoveSession
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Successfully enqueued command object - CCommandThread::EnqueueCommandObject
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=9832 ExecuteLoop: CommandQueue signaled - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=9832 Successfully dequeued command object - CCommandThread::DequeueCommandObject
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=9832 ExecuteLoop: Cancel signaled - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=9832 Leave CCommandThread::ExecuteLoop - CCommandThread::ExecuteLoop
2017-08-10 13:21:19, Info                  DISM   PID=4380 TID=9832 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2017-08-10 13:21:19, Info                  DISM   PID=4380 TID=9832 Scratch directory set to 'C:\Users\Hector\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2017-08-10 13:21:19, Info                  DISM   PID=4380 TID=9832 DismCore.dll version: 10.0.14393.0 - CDISMManager::FinalConstruct
2017-08-10 13:21:19, Info                  DISM   Try to initialize Panther logging 1 times, last error: 0x0
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=9832 Leave CCommandThread::CommandThreadProcedureStub - CCommandThread::CommandThreadProcedureStub
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Deleted g_internalDismSession - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Shutdown SessionTable - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 Leave DismShutdownInternal - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 DismApi.dll:                                          - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 DismApi.dll: <----- Ending DismApi.dll session -----> - DismShutdownInternal
2017-08-10 13:21:19, Info                  DISM   API: PID=4380 TID=4092 DismApi.dll:                                          - DismShutdownInternal
 



#12 heciluss

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Posted 10 August 2017 - 04:14 PM

should i paste the sfc log or do you have access to that?



#13 opera

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Posted 11 August 2017 - 12:06 AM

Just checking that you are online when you run DISM (you need to be)

 

Have you had problems with Windows Updates?



#14 dc3

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Posted 11 August 2017 - 07:56 AM

Just checking that you are online when you run DISM (you need to be)

 

Have you had problems with Windows Updates?

There isn't any need to be online when running any of the DISM commands.  The files needed to replace corrupt files already exists in the sfc Component Store.  If these files are corrupt you will need an alternative source to obtain these files, such as installation media, a ISO installation file, etc.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 dc3

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Posted 11 August 2017 - 08:31 AM

Heciluss
 
Please run the following command from the Command Prompt.
 
Important:  Depending on which version of Windows 10 you are using the option in the menu for Command Prompt (Admin) may have been replaced with Windows PowerShell (Admin).  The command used here needs to be run from the Command Prompt (Admin).  

To switch the option back from Windows PowerShell (Admin) open the start menu, tap/click on Settings, then select Personalization, then Taskbar.

Under Taskbar you will see the option Replace Command Prompt with Windows PowerShell in the menu when I right-click the start button or press Window key + X key.  Move the switch so that Command Prompt (Amin) is on.

 

Copy and paste the command below in the Command Prompt, then press Enter.

 

dism /online /cleanup-image /checkhealth

Please post the results in your topic.


Edited by dc3, 11 August 2017 - 08:54 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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