My dad's computer is being a bit finicky and not starting properly. When we try to start it we get a screen saying:
(it might have been slightly different than this but it's the closest one I could find. I can take a picture of it if you need)
After that came a screen that said:
"Restart" didn't work and when we pressed "Advanced Options, we saw the blue screens that can be found here: https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/
of the options indicated in picture 3, we have tried (with no success):
Go back to the previous build
For Startup Settings, we've only tried opening it in Safe Mode with Networking, but that didn't work either. We've also hard booted it twice.
My dad's going to be getting a new computer regardless of what happens, but he just wants all of his files back. If we can't find a solution on here then he's going to go to Staples to have them help recover his data.
Specs (what I could get on the sticker on the side):
Originally Windows 7 but transferred over to Windows 10
6 GB DDR3 memory
Intel Core i3 processor 2010
Any and all suggestions or advice you can give pertaining to getting the computer to start properly, where to go to get it fixed/the files back, etc. would be very much appreciated!