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Cannot click on anything on desktop


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#1 Desai007

Desai007

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Posted 09 August 2017 - 04:50 PM

Greetings!

So I have been having this PC problem for perhaps a week or so now? One time when I awoke from sleep, when I logged in today, and then sometimes when I am using my PC. So what happens is, randomly I cannot click on any desktop icons(left click and right click won't work), along with any windows open in the desktop area. So what I mean is anything above my taskbar and start menu area, the area above it is unclickable. For example, I can open up a program since taskbar and start menu work, but since it is in the area above it in the desktop area, I cannot click on it at all. I don't think it's a mouse issue since the taskbar and start menu work fine, so I really don't know what to do. The temporary fix is to restart explorer.exe, but I don't know a permanent fix or why it occurs. Any assistance is appreciated thank you god bless.



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#2 dc3

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Posted 11 August 2017 - 10:07 AM

Do a System Restore and see if this resolves the problem.

 

This command needs to be run as an Administrive account.

Press the Windows key and the X key to open the Windows Mobility Center menu.

Select Command Prompt (Admin).

When the Command Prompt (Admin) opens copy and paste the command below, then press Enter.

rstrui.exe

This will open System Restore.  Click/tap on Next.

Select a restore point dated prior to your current problem, then click/tap on Next.

Please note:  There is a box in the lower left portion of the page for Show more restore points.  If the restor points that appear initially are not prior to the start of this problem you may be able to find one there.

Follow the instructions to finish the System Restore.


Edited by dc3, 11 August 2017 - 10:08 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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