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No sound coming out from on-board sound card.


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5 replies to this topic

#1 FascinatingPH

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Posted 08 August 2017 - 03:41 AM

Hi,

I've encountered a problem lately where I couldn't get any audio from my on-board sound card. It just suddenly stopped after I booted it up the other day. I haven't installed any software or drivers that could conflict with the system before that.

I have a Gigabyte GA-H81M-DS2 (Rev 3.0) motherboard running Windows 7 (64Bit) with updated and proper drivers installed.

Solutions I've already tried:
*Reinstalling the drivers. (Uninstall -> Action -> Scan for hardware changes)
*Restarting Windows Audio from Services.
*Running the Windows built-in troubleshooter.
*Speakers set as default device and not muted.

However, I tried my external USB sound card which is a, Creative SB1140, plugged it to my PC and plugged my speakers to the USB sound card. The sound played perfectly fine. I really have no idea what caused this. I really need your help guys.

Thanks.



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#2 mikey11

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Posted 08 August 2017 - 06:52 AM

try a system restore to a point previous when it happened



#3 dropbear

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Posted 08 August 2017 - 07:30 AM

your first bullet point attempt, although correct in theory, would have reloaded the current driver, so if it's a driver issue, you just reloaded the same, potentially faulty one.

 

try using the driver CD that came with the motherboard or go to the Gigabyte website and download the latest for your make/model/OS.


Instead of reading this, why not do a backup of your PC.

You won't regret it.


#4 HyperHenry

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Posted 09 August 2017 - 09:41 PM

The built in so called troubleshooters in Windows are worthless. As mikey said, reinstalling drivers in device manager is also useless. I'd go to the manufacturer's website and download them there. It does sound like the onboard audio card has failed so you probable need a PCI card.



#5 FascinatingPH

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Posted 10 August 2017 - 10:47 AM

System restore didn't help at all. As of now, I can say that all the Windows "Repair" did not help me at all. Did a lot of research on how to execute them properly. Still, no luck. 

 

Re-installing the drivers also didn't help. So, I'm assuming that the on-board sound card is dead. But device manager shows that it's working just fine  :huh:

 

I'll be needing this desktop soon. Any suggestions on what I should get as an alternative? A PCI or external USB sound card? (I have one but I wouldn't use it on this one for some reasons.)



#6 HyperHenry

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Posted 10 August 2017 - 10:53 AM

I've always had good luck with pci or pci express cards. (depends on what ports your mobo has) Not so good luck with usb cards.






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