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Semi-functional keys


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#1 alanwoo

alanwoo

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Posted 07 August 2017 - 07:22 AM

Computer:

GT72 6QD dominator w/ Steelseries engine

 

Main problem:

There is an issue with my F, G and spacebar key it is semi responsive, for some reason these key respond normally for a few seconds after rapid spamming of these "non functional key" with normally functioning key.

i have tried resetting laptop selecting remove everything + fully clean option , it was successful, but an message along  side it stated "not all personal files have been removed"

system re-imaging (unaffected backup from long ago), factory reset and reinstalling driver from CD provide + update via device manager also resulted in the same matter / message as above.

multiple anti virus programs shows no infection or virus. (norton + NPE and 360 security)

 

Could it be a keylogger?
i could try re formatting HD and delete all partition, but i don't went to lose thee recovery portion and factory recovery options...

 

Anyone have similar problem like this? suggestion would be great full !!

-Video proof Below

https://youtu.be/lJEjTrzRuEE


Edited by alanwoo, 07 August 2017 - 07:36 AM.


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#2 Chris Cosgrove

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Posted 07 August 2017 - 06:47 PM

I would be very surprised if any form of key logger was responsible for this. After all key loggers work in the background to determine what you are typing, not to interfere with your typing.

 

My first thought would be 'sticking' keys and my immediate reaction would be to try a different keyboard, any USB connected keyboard would do. If these three keys continue to misbehave when using a different keyboard I would say you were looking at a software problem. If they behave as they should on an external keyboard then it suggest the laptop keyboard is faulty.

 

In the first case, uninstalling the keyboard driver from Device manager followed by a re-boot should install an intact keyboard driver.

 

In the second case it depends on how much work is required to change the keyboard on this laptop, and how much a keyboard costs !  YouTube can be very helpful here. Using an external keyboard with a laptop is inconvenient and you might possibly take a performance hit when gaming, but it is either a new keyboard or an external one in this situation.

 

Chris Cosgrove


I am going to be away on holiday until the 13th May. While I expect to have internet access my time on-line may well be limited and PMs may not be replied to as quickly as normal.





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