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Only 1 Speaker Working


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#1 joe_pau

joe_pau

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Posted 06 August 2017 - 04:22 PM

Hi, I've got an ASUS CM6850, its got i7 Intel, etc, etc. I had Windows 10 on the machine and went back to Windows 7 and still have the same issue where only one speaker is working. Here is what I've done to troubleshoot.

 

Here are the PC's specs: https://www.asus.com/my/Tower-PCs/Essentio_CM6850/specifications/

 

1) I tested the speakers on another computer and verified the speakers are good. 

2) Uninstalled the drivers rebooted and reloaded, same issue.

3) Looked in the BIOS and did not see any settings to tweak

4) Went in to Realtek Audio Management to do a sound test, I can hear and see (there is a box that flashes around the speaker being tested) on the left and only see the right speaker. 

5) I am plugged into the correct output on the back of the PC

 

One thing that I noticed is that there are 2 audio drivers loaded. An Nvidia and Realtek. I disabled the Nvidia but no change.

 

I did read on another forum about having no sound was resolved by running the following commands:

 

net localgroup Administrators /add networkservice
press enter then type:
net localgroup Administrators /add localservice
press enter then type:
exit
press enter and restart your computer

 

I didn't want to do this as I heard it effects security and I'm not clear what this action is actually doing.

Here is the link

 

http://www.techsupportforum.com/forums/f217/solved-no-sound-the-unsolvable-problem-take-the-challenge-594113-2.html

 

Any ideas?

 

 

 

 



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