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Windows 10 service does not exist


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#1 mrmatt

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Posted 06 August 2017 - 03:03 PM

Whilst using Wise Care 365, it pointed out to me that there is a 'Service program specified does not exist'.  It is as follows:

 

 

\??\C:\WINDOWS\system32\drivers/efavdrv.sys

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\efavdrv\ImagePath

 

 

 

I have no idea what it relates to, whether it was a Windows file originally, or another program.

 

 

Is anyone able to help with this please?

 

Thanks.

 



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#2 JohnC_21

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Posted 06 August 2017 - 03:17 PM

Firstly, BC does not recommend any optimization programs that supposedly will speed up your computer.

 

That sys file is part of ESet Smart Security. Did you have it installed at one time?

 

You may be interested in reading this BC post by member quietman7 regarding optimization programs.

 

https://www.bleepingcomputer.com/forums/t/600339/best-softwares-for-optimizing-my-windows-10-pro/?p=3893372


Edited by JohnC_21, 06 August 2017 - 03:18 PM.


#3 mrmatt

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Posted 06 August 2017 - 03:29 PM

I have run standalone scanners in the past by ESET.

 

After having a search, it does indeed appear to relate to ESET, but I wanted to be sure.

 

I know what you are saying about those sorts of programs, but if it's a service that doesn't exist though (and a registry error) fixing it may well stop my PC from hanging from time to time, trying to start services it can't.

 

Besides which, it's not so much a case of speeding up the PC, just getting it working correctly.


Edited by mrmatt, 06 August 2017 - 03:36 PM.


#4 JohnC_21

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Posted 06 August 2017 - 04:05 PM

Download AutoRuns and do a search for efavdrv.sys. You can uncheck the box next to the file. Reboot and if you notice no issues run Autoruns again. Click on the listing and the Red X to delete it.

 

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns



#5 mrmatt

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Posted 07 August 2017 - 01:20 AM

Thanks for that, I'd never thought of that.

 

To be honest, I wasn't really aware of that particular thing causing problems, but noticing that it was wrong I wanted to do something.  This PC can be slow at times, for all sorts of reasons, and probably a number of things like that.  I deleted it though as you said.

 

Cheers once again John.






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