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Group Policy Client service failed the logon


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#1 jackhero

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Posted 06 August 2017 - 07:39 AM

I am using Windows Vista Business Service Pack 2 and having this error while I try to login to my account. 

 

"Group Policy Client service failed the logon. Access is denied".

 

Earlier on I had only one account (Admin only) but after having this error I was unable to login to my account. I searched on internet and found the one solution to access the affected account in safe mode (to copy the useful data) and make new account.

 

After continously using the new account for some time (without shutting down my laptop) if I log off from newer account and then login to my old account. I dont get the Group Policy .... error and get logged in to my old account. But the problem is if I shutdown I get the same error and have to repeat the cycle by using the new account for some time and then try to login to older one.

 

With the new account I am unable to access data from old account and also some of the data in another drive. Is there any permanent solution to this issue without reinstalling the windows.



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#2 FreeBooter

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Posted 06 August 2017 - 08:18 AM

Hi jackhero,

 

Login to old account and use Windows Repair (All In One) utility to reset registry permissions and reset file permissions.



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#3 jackhero

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Posted 07 August 2017 - 02:09 AM

Hi jackhero,

 

Login to old account and use Windows Repair (All In One) utility to reset registry permissions and reset file permissions.

 

Thank you for your reply.

I will run the utility next time when I can access my old account and will let you know if it solves the problem



#4 jackhero

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Posted 13 August 2017 - 07:36 AM

Hi jackhero,

 

Login to old account and use Windows Repair (All In One) utility to reset registry permissions and reset file permissions.

 

 

i cant seem to login back to my old account. Is there any alternative?



#5 FreeBooter

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Posted 13 August 2017 - 08:15 AM

Do you still receive same error message while login to your new account?



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#6 jackhero

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Posted 13 August 2017 - 08:34 AM

Do you still receive same error message while login to your new account?

I am able to login to my new account. I have problem in my old account where I am getting that message. The instructions were to login to my old account and then run that utility. So I have not tried running that utility in my new account. I am not sure whether running that utility in my new account will let me access my old account (by modifying the registry etc) or will make the new account as admin and workable account.

In addition is there any drawback of running that utility to allow changes in registry etc?

Edited by jackhero, 13 August 2017 - 08:38 AM.


#7 FreeBooter

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Posted 13 August 2017 - 08:43 AM

You should copy your data to new account and delete the old account.



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#8 jackhero

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Posted 13 August 2017 - 08:52 AM

You should copy your data to new account and delete the old account.


There is some data I am unable to access from new account therefore I don't want to delete my old account. If it's possible to have it repaired is better

#9 FreeBooter

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Posted 13 August 2017 - 04:29 PM

What is strange is Group Policy Client service should fail to start even for your new account which it doesn't maybe old user account is corrupted follow below guide.

 

Step 1. To fix the user profile, click Start and type regedit into the search box and press Enter.

 

Step 2. Registry Editor will launch and you need to navigate to the following key:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

 

Step 3. Click each S-1-5 folder and double-click the ProfileImagePath entry to find out which user account it relates to. (If your folder name ends with .bak or .ba follow Microsoft's instructions to rename them.)

 

 

Step 4. Once you have located the folder for the corrupt profile (and it doesn’t have a .bak ending), double-click RefCount and change the Value data to 0 and click Ok.

 

Step 5. Now double-click on State and make sure the Value data is again 0 and click Ok.

 

Step 6. Close regedit and restart your PC. You should now be able to log into your account.


Edited by FreeBooter, 13 August 2017 - 04:29 PM.


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