yep, hdd trouble.
My daughter asked me one day why here laptop was clicking. Little while later told me the screen said there may be a failure and we should backup the data and then run diagnostics. Of course, diagnostics could not even run because the hdd wasn't working. Tried booting a few times... hdd not found.
Obvious answer is to replace the hdd which I intend to do.
I have a couple questions though... one is physical the other is software related so I can ask it somewhere else if need be but, never hurts to throw it out there.
We didn't have any backups of this device. Was thinking of seeing if the guys at my mom's work might take a look at it... They know their stuff and, let's just say they likely have any necessary equipment.
But. first I decided to pop the thing into my own computer just to see if I could access it. And, I could. It ran checkdisk first but, once I was in my own computer, I could see and read her hdd. I copied her pictures to a flash drive already.
So... question 1. If the drive clicks in her computer, why can I access it in mind? It still sounds funny... when it's being accessed it has a trill like sound... like an extremely muffled machine gun. Best way I can describe it. Basically, it doesn't sound healthy but it's also not doing that same click. Would position matter? I have it more upside down kind of dangling in my computer. Unrecognized in one computer but accessible in another. Based on the sounds, I'd say the drive is still not healthy but, I want to make sure I can rule out other things I guess. Sure don't want a new hdd to start clicking too.
This laptop(daughter's) was purchased back in February or March of this year. Kind of young for such a failure. Considered contacting HP but I know they'll just tell me to mail it to them and I don't feel like waiting for who knows how long. So, I'm considering just replacing the hdd myself... especially since I had to reinstall windows from the start since the version of 10 they had on there wasn't allowing me to do the big upgrade at that time. So, I'll have to do that all over again.
Any thoughts on the failure? and why it is readable in my pc?
Oh, don't know if it matters at all but >>THIS<< is her laptop that we bought... only hers was teal. And the hdd in there was WD10jpvx.
Software question. I'm working to recover what I can. Most important is my daughter's schoolwork. (she's worried about her Minion Rush progress but I don't know that I can help her with that.)
We use homeschool software called Switched on Schoolhouse. It uses a database and we did not back it up to a flash drive like we were supposed to. Trying to just open the program here on my pc it wants to access the SQL database which of course isn't running on mine. I figure all that info has to be on that hdd still but wonder if it's possible to access in a way to back it up so when she gets a new hdd, I can restore it.
Their FAQ doesn't help much with that. It's either use the backup you save or, simply go in and delete the assignments you know were done. So, worst case scenario she wont have to start over at the beginning.
Any thoughts on that?
Other than the schoolwork I can't think of any other data I need to find and save at this point. If anyone knows how to make sure she doesn't lose her Minion Rush progress, I'm sure she'd be thankful ha.
Sorry for all the questions and rambling. This is all going to work out one way or another but some extra thoughts on the matter are sure helpful. Thanks.