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Computer Freezing and Lagging


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#1 Windows81

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Posted 04 August 2017 - 02:08 PM

Hi, my computer is freezing and lagging when I open 2 windows or more at the same time (Google Chrome doesn't respond). The lag is often accompanied with a black screen after a few minutes. When I restart my computer it sometimes says ''Windows didn't load correctly'' with a blue screen. I tried doing windows reset but it still happens. Please help!! My system : http://prntscr.com/g4g8lq



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#2 HyperHenry

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Posted 04 August 2017 - 03:28 PM

Can you tell us the make and model and approximate age of the computer? Is this something recent or has it been doing this for a while? You might try turning it off, unplugging, remove battery, hold power button for 30 seconds then reinsert battery, and restart.



#3 dc3

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Posted 06 August 2017 - 01:36 PM

Along with providing he requested information above please do the following.

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens Click on File which is in the upper left portion of the screen, then click on Publish Snapshot.

In the following screen click on Copy to Clipboard.

 In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


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#4 Windows81

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Posted 09 August 2017 - 03:46 PM

My laptop is a Intel® Core™ i3-3227U CPU @ 1.90GHz 1.90GHz processor it's a 64 bit and it's a 2013 dell inspiron (not sure what model exactly). http://speccy.piriform.com/results/EoYSF2SdcWt4z42Vz0mJpVZ



#5 HyperHenry

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Posted 09 August 2017 - 10:04 PM

Your hard drive's SMART status is "Warning" meaning a likely failure. I'd back up all important files and buy a new drive ASAP.


Edited by HyperHenry, 09 August 2017 - 10:05 PM.


#6 Windows81

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Posted 09 August 2017 - 10:57 PM

I have put most files on an external drive. As for other files, I find it time consuming to backing up all my files. Is there a faster way? A program or something 



#7 HyperHenry

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Posted 10 August 2017 - 07:14 AM

You can clone the drive. It is also time consuming. If you choose to go that route, I'll let dc3 or someone with more experience walk you through the process.



#8 dc3

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Posted 10 August 2017 - 09:49 AM

Aside from the S.M.A.R.T. attributes initially indicating the warning, the Reallocated Sector count, the Current Pending Sector Count and the Uncorrectable Sector Count are very high, all point to a failling hdd.

 

As suggested, you could clone the drive.  Macrium Reflect is a popular application which is easy to use.  But looking at the number of Reallocated Sectors Count (2378) it is very possible that there would be a fair amount of file corruption.  This would include your personal files as well.  Unfortunately your attitude regarding backing up your personal files may come back to bite you right on your arse.  If you decide to go ahead with Macrium Reflect there is a tutorial which you may find useful, you can find it here.

 

I would suggest that you use the computer only to backup your personal data.  In the condition it is in continued use very possibly could cause a quicker failure of the drive.

 

Hopefully this experience will motivate you to back up all of your important data to removable media, such as an external hdd, flash drive, DVD, Cloud, etc.


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#9 HyperHenry

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Posted 10 August 2017 - 10:12 AM

What I do is anytime I save a file of any kind I save it to 2 places. It's quicker to do it right away than trying to move hundreds of files later. I only use the C drive for the OS and antivirus.



#10 dc3

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Posted 10 August 2017 - 10:23 AM

What I do is anytime I save a file of any kind I save it to 2 places. It's quicker to do it right away than trying to move hundreds of files later. I only use the C drive for the OS and antivirus.

Unfortunately there are those who can't be bothered with consistently backing up their data.  When they have a hdd/ssd failure and lose all of their irreplaceable pictures, files, e-mail, and other data they find that backing up this data consistently is worth while. 


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