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How can I ensure all traces of malware infection are gone ?


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#1 Gareth26

Gareth26

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Posted 03 August 2017 - 02:30 PM

 Hi all,

 

 Having scanned my Moto G4 with OPSWAT Metadefender as I was sure there was some internet related problem and/or infection, OPSWAT flagged a number of app's as being 'Suspicious' but only one app came up as 'Infected'.

 

 As it turned out, an app named 'Exchange Services', which had kept me concerned for a while as I don't remember installing it or where it came from yet I was pretty sure that it was not listed when the 'phone was new. Turns out that 'Exchange Services', 606KB, relays all network data to some other place - which I would just love to find out where that 'place' is.

 

 So now, after deleting the infected app, I would like to know if there is some way of checking if any files may have been altered in some way by this app or if there are any leftovers remaining or just any general 'crappiness' that I should be aware of and need to remedy.

 

 I see there are app's named Android Repair 2017, and similar on the App Store but I'm not sure how effective - if at all - these app's are especially as I have not rooted my phone.

 

 So if anybody out there knows what I can or should do for the better then I'd be very grateful.

 

 Gareth

 

P.S. I really would recommend OPSWAT Meta for your mobile, normally I use Webroot, sometimes Avira (have even given Malwarebytes a shot) but none of these picked up the infected app, although not as a replacement real-time scanner (thought I best add that).....


Edited by hamluis, 03 August 2017 - 03:46 PM.
Moved from Android OS to Gen Security - Hamluis.


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