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Odd problem with screen


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11 replies to this topic

#1 spongerd82

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Posted 03 August 2017 - 09:41 AM

I hope this is the correct forum for this issue. I have a Lenovo Thinkpad Yoga 260. I have a really odd issue. If the devices gets a good bump (for example, if I accidentally drop my phone on the keyboard), the screen goes crazy. The system is still working in the background because music and video stills keeps playing. A forced reboot fixes the issue. It seems to happen when 'bumped' near the palm rest of the laptop. I have opened the box up and checked for a bad connection with the ribbon cables and re-seated the RAM. I have ran a RAM and video card test but I am leaning towards a motherboard issue. I figured I would ask a community if they might have an idea.


Edited by spongerd82, 03 August 2017 - 11:18 AM.


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#2 spongerd82

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Posted 03 August 2017 - 11:14 AM

Speccy Link

http://speccy.piriform.com/results/o6GB3pYsyYCFQpvjwUGyFxj

 

I will update with a pic of the issue along with the logs.



#3 spongerd82

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Posted 03 August 2017 - 11:18 AM

The following is the stats from MiniToolBox immediately after the issue and forced reboot.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Lenovo (administrator) on 03-08-2017 at 12:16:14
Running from "D:\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: 20FD0004US Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/03/2017 12:15:33 PM) (Source: Microsoft-Windows-User Profiles Service) (User: THINKPAD)
Description: Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.

 DETAIL - Access is denied.

Error: (08/03/2017 12:15:33 PM) (Source: Microsoft-Windows-User Profiles Service) (User: THINKPAD)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (08/03/2017 12:12:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/03/2017 12:10:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/03/2017 12:09:33 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (08/03/2017 07:38:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/02/2017 12:01:53 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service initialization failure - the spooler applet is invalid.

Error: (08/02/2017 12:01:53 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service initialization failure - the spooler applet is invalid.

Error: (08/02/2017 10:05:13 AM) (Source: Microsoft-Windows-User Profiles Service) (User: THINKPAD)
Description: Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.

 DETAIL - Access is denied.

Error: (08/02/2017 10:05:13 AM) (Source: Microsoft-Windows-User Profiles Service) (User: THINKPAD)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.


System errors:
=============
Error: (08/03/2017 12:15:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/03/2017 12:15:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/03/2017 12:15:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/03/2017 12:15:33 PM) (Source: Service Control Manager) (User: )
Description: The LoadUserProfile call failed with the following error:
%%5 = Access is denied.


Error: (08/03/2017 12:15:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:52:46 AM on ‎8/‎3/‎2017 was unexpected.

Error: (08/03/2017 09:13:20 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/02/2017 10:11:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/02/2017 02:50:01 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/02/2017 01:30:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/02/2017 11:56:50 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (08/03/2017 12:15:33 PM) (Source: Microsoft-Windows-User Profiles Service)(User: THINKPAD)
Description: Access is denied.

Error: (08/03/2017 12:15:33 PM) (Source: Microsoft-Windows-User Profiles Service)(User: THINKPAD)
Description:

Error: (08/03/2017 12:12:32 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (08/03/2017 12:10:07 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (08/03/2017 12:09:33 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (08/03/2017 07:38:45 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (08/02/2017 12:01:53 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (08/02/2017 12:01:53 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (08/02/2017 10:05:13 AM) (Source: Microsoft-Windows-User Profiles Service)(User: THINKPAD)
Description: Access is denied.

Error: (08/02/2017 10:05:13 AM) (Source: Microsoft-Windows-User Profiles Service)(User: THINKPAD)
Description:


CodeIntegrity Errors:
===================================
  Date: 2016-11-08 21:11:50.126
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

  Date: 2016-11-08 21:11:50.121
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

  Date: 2016-11-08 21:11:50.115
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

  Date: 2016-11-08 21:11:50.110
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
ACA Forms Helper 2016 version 2.0.0.0 (HKLM-x32\...\{EAB1A7E8-3811-47CF-9D69-202DD3729DA7}_is1) (Version: 2.0.0.0 - ADAMS Business Forms)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.137 - Adobe Systems Incorporated)
BatteryBar (remove only) (HKLM\...\BatteryBar) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.27 - Piriform)
Cisco Packet Tracer 7.0 64Bit (HKLM\...\Cisco Packet Tracer 7.0 64Bit_is1) (Version:  - Cisco Systems, Inc.)
DJI Assistant 2 version V1.1.1 (HKLM-x32\...\{D939E096-78F1-4A32-A711-C1AD3F3D082A}_is1) (Version: V1.1.1 - DJI)
Dolby Audio X2 Windows API SDK (HKLM\...\{82C288CC-A96D-43E3-9119-944DABF5DD61}) (Version: 0.8.0.74 - Dolby Laboratories, Inc.)
Dolby Audio X2 Windows APP (HKLM\...\{9207D68E-666A-49C7-A900-9F5B2FF289E4}) (Version: 0.8.0.71 - Dolby Laboratories, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Drive (HKLM-x32\...\{A1238426-ECDF-4639-BE2F-8D12A97AE23C}) (Version: 2.34.5075.1619 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{aaa7f0fb-02dc-4576-beef-7d24842c5fbe}) (Version: 10.1.1.32 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.6.0.1045 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 21.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4590 - Intel Corporation)
Intel® WiDi (HKLM\...\{5DD8D7E4-87F1-4134-AD28-4228FB1A03BA}) (Version: 6.0.44.0 - Intel Corporation)
Intel® WiDi Software Asset Manager (HKLM-x32\...\{86905E62-645F-482E-A417-82C812ABD787}) (Version: 1.1.383 - Intel Corporation) Hidden
Intel® Wireless Bluetooth® (HKLM-x32\...\{588DA478-D4FF-48E3-8290-49F8C4B21283}) (Version: 18.1.1527.1551 - Intel Corporation)
Intel® Integrated Sensor Solution (HKLM-x32\...\{755abcd0-2942-482b-a27d-22921a5849f0}) (Version: 3.0.14.3056 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{b3f76348-cf67-4e19-99ab-a25ccbef0f15}) (Version: 19.70.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
Intel® Software Guard Extensions Platform Software (HKLM\...\{2DF17C75-9627-4213-8612-17955E92F782}) (Version: 1.6.101.32869 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
ISS_Drivers_x64 (HKLM\...\{7E28859E-AD3D-4FC2-8D70-E345F8C87722}) (Version: 3.0.14.3056 - Intel Corporation) Hidden
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Lenovo Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.82.00.14 - Lenovo) Hidden
Lenovo On Screen Display (HKLM\...\OnScreenDisplay) (Version: 8.85.03 - Lenovo) Hidden
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.12.24 - Lenovo) Hidden
Lenovo Service Bridge (HKCU\...\dda9ca0b023f4c56) (Version: 1.6.5.3 - Lenovo)
Lenovo Settings - Power (HKLM-x32\...\{A6CFC34A-56EE-4AF5-8C49-995F59E6A160}) (Version: 2.00.000 - Lenovo) Hidden
Lenovo Solution Center (HKLM\...\{558E50EE-5E2D-479A-A455-8A826191583B}) (Version: 3.3.004.00 - Lenovo)
Lenovo System Interface Foundation Driver (HKLM\...\{C2E5CA37-C862-4A69-AC6D-24F450A20C16}) (Version: 1.0.078.00 - Lenovo)
Lenovo System Update (HKLM-x32\...\TVSU_is1) (Version: 5.07.0059 - Lenovo)
Metric Collection SDK (HKLM-x32\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0012.00 - Lenovo Group Limited) Hidden
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.7766.2096 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Motorola Mobile Drivers Installation 6.4.0 (HKLM\...\{27986EDD-C9EC-4B52-B92F-06D073F0AA52}) (Version: 6.4.0 - Motorola Mobility LLC)
Mozilla Firefox 54.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 54.0.1 (x64 en-US)) (Version: 54.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 54.0 - Mozilla)
MyHarmony (HKCU\...\036a0e4fc6a247ec) (Version: 1.0.1.257 - Logitech)
Naviextras Toolbox (HKLM-x32\...\Naviextras Toolbox) (Version: 3.18.5.667499 - NNG Llc.)
Naviextras Toolbox Prerequesities (HKLM-x32\...\{537575D6-3B96-474C-BD8F-DFF667363DBD}) (Version: 1.0.0 - NNG Llc.)
Nmap 7.50 (HKLM-x32\...\Nmap) (Version: 7.50 - )
Npcap 0.91 (HKLM-x32\...\NpcapInst) (Version: 0.91 - Nmap Project)
OBDwiz (HKLM-x32\...\{2AAF92BA-E688-43F7-9A6D-96A01FF606D4}) (Version: 2.16.4 - OCTech, LLC)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7766.2096 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7766.2096 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7766.2096 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7668.2066 - Microsoft Corporation) Hidden
Office Mix (HKLM-x32\...\{9c7fb62c-70e4-4bd0-b9f1-d84aa18ff93d}) (Version: 0.1.5720.0 - Microsoft Corporation)
Office Mix 32-bit (HKLM-x32\...\{E3702071-B77B-4441-9833-26B9D5BA9300}) (Version: 0.1.5720.0 - Microsoft) Hidden
OpenVPN 2.4.3-I601  (HKLM\...\OpenVPN) (Version: 2.4.3-I601 - OpenVPN Technologies, Inc.)
Oracle VM VirtualBox 5.1.20 (HKLM\...\{CD6E345E-ECBC-4F98-BB28-276ACBBCD4DE}) (Version: 5.1.20 - Oracle Corporation)
Paragon Partition Manager™ 14 Free (HKLM\...\{47E5588F-C3A0-11DE-9857-005056C00008}) (Version: 90.00.0003 - Paragon Software)
PostgreSQL 9.2  (HKLM\...\PostgreSQL 9.2) (Version: 9.2 - PostgreSQL Global Development Group)
PS4 Remote Play (HKLM-x32\...\{7D35E02C-305D-4CBE-899F-E584CF2AA679}) (Version: 2.0.0.02211 - Sony Interactive Entertainment Inc.)
QuickBooks (HKLM-x32\...\{2B0E1E07-2F3D-4E7D-AD0A-1C74A8881B9B}) (Version: 26.0.4006.2607 - Intuit Inc.) Hidden
QuickBooks Pro 2016 (HKLM-x32\...\{4338BDE2-0035-41BC-87BE-EE0AD5D48042}) (Version: 26.0.4006.2607 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
Quicken 2015 (HKLM-x32\...\{00C2D443-43D9-4550-ABEA-318288E23E57}) (Version: 24.1.12.12 - Intuit)
Quicken 2016 (HKLM-x32\...\{519B4ED1-AF5F-4812-B2A8-B18D783AEFE8}) (Version: 25.1.12.2 - Intuit)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.21290 - Realtek Semiconductor Corp.)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
TAP-Windows 9.21.2 (HKLM\...\TAP-Windows) (Version: 9.21.2 - )
Tax Forms Helper 2016 12.5 (HKLM-x32\...\Tax Forms Helper 2016_is1) (Version:  - )
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.72365 - TeamViewer)
ThinkPad OneLink Plus Dock (HKLM-x32\...\{8E1CACF5-2493-4950-9AD5-189903FE57E7}) (Version: 1.10.09 - Lenovo)
ThinkPad Pen Low Battery Notifier (HKLM-x32\...\{7C3C4CB0-73F0-4293-B384-95BCA58F95FC}_is1) (Version: 1.3.0.0064 - Lenovo)
ThinkPad Settings Dependency (HKLM\...\{08515684-CE49-47EF-B509-326A2E91BC5C}_is1) (Version: 3.0.1.48 - Lenovo)
Thinkpad USB Ethernet Adapter Driver (HKLM-x32\...\{D8102684-7BA1-4948-88B9-535F84E6E588}) (Version: 10.2.616.2015 - Lenovo)
Tixati (HKLM-x32\...\tixati) (Version:  - )
VirtViewer 5.0-256 (64-bit) (HKLM\...\{6E998B6D-DDD5-4BB9-BC83-C86F76D9E0CE}) (Version: 5.0.256 - Virt Manager Project)
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0) (Version: 1.0.33.0 - LunarG, Inc.)
Wacom Pen (HKLM\...\ISD Tablet Driver) (Version: 7.3.4-10 - Wacom Technology Corp.)
Win32DiskImager version 0.9.5 (HKLM-x32\...\{D074CE74-912A-4AD3-A0BF-3937D9D01F17}_is1) (Version: 0.9.5 - ImageWriter Developers)
Windows 10 Update and Privacy Settings (HKLM\...\{4DFCD818-036A-4229-A67D-CF17DC461D92}) (Version: 1.0.14.0 - Microsoft Corporation)
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/28/2014 11.0.0000.00000) (HKLM\...\092555911492C6959D2596D612F52DCA71881CA2) (Version: 08/28/2014 11.0.0000.00000 - Google, Inc.)
Windows Driver Package - Lenovo 1.67.10.20 (08/06/2015 1.67.10.20) (HKLM\...\6FC04F7E6E5B13D46033821EF4DBEC1883D331B9) (Version: 08/06/2015 1.67.10.20 - Lenovo)
Windows Driver Package - Synaptics Incorporated (WUDFRd) Biometric  (08/26/2015 5.0.62.30) (HKLM\...\EA165370D1496D81DACB932B7F940939B49036D7) (Version: 08/26/2015 5.0.62.30 - Synaptics Incorporated)
WinSCP 5.9.6 (HKLM-x32\...\winscp3_is1) (Version: 5.9.6 - Martin Prikryl)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8028.94 MB
Available physical RAM: 5221.8 MB
Total Virtual: 9308.94 MB
Available Virtual: 6445.29 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:237.23 GB) (Free:134.91 GB) NTFS
2 Drive d: (New Volume) (Removable) (Total:59.46 GB) (Free:37.28 GB) NTFS

========================= Users: ========================================

User accounts for \\THINKPAD

Administrator            barbi                    DefaultAccount           
Guest                    Lenovo                   postgres                 


**** End of log ****
 



#4 spongerd82

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Posted 03 August 2017 - 12:07 PM

And finally, here is a pic of the screen going nuts.

 

https://drive.google.com/file/d/0B1NxPsPDB4WBTE1lVlQwNllxTjQ/view?usp=sharing



#5 spongerd82

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Posted 04 August 2017 - 06:15 PM

Any suggestions?



#6 HyperHenry

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Posted 04 August 2017 - 06:59 PM

It sounds to me like a short between the keyboard and the monitor. I don't have enough experience with laptops to offer you much help but this post will bump it back up so maybe someone who does know can help you. Good luck.



#7 spongerd82

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Posted 05 August 2017 - 08:07 AM

Thanks for the reply HyperHenry. That was one of my thoughts. Not a good one because that if too far out of my talent zone to even try to diagnose. I have wanted to upgrade my RAM to 16GB for use with virtualization, but I am holding back in case this issue is something on the motherboard.



#8 dropbear

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Posted 05 August 2017 - 05:54 PM

does the screen also go stupid if the laptop is started in Safe Mode.

 

one way to start Win10 in Safe Mode is to hold down the Shift key when you tell it to Restart.


Instead of reading this, why not do a backup of your PC.

You won't regret it.


#9 spongerd82

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Posted 06 August 2017 - 07:14 AM

Dropbear, yes, it does the same thing in safe mode. I am banging my head on the wall over this one. It doesn't happen often because I am really careful with the device. However, if I set it on the table just a bit too hard, it will do it.



#10 zainmax

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Posted 06 August 2017 - 08:56 AM

Any suggestions?

The idea is that there is somewhere a connection problem, that is reacts to the vibration. Then some of connections will be broken and reunited again, and the computer's normal work will be confused. After restart it is again normal, because all connections are normal, till come next vibrations.
Probably a purely mechanical problem.
It is very difficult to find such a mechanical problem, especially if it is laptop or something similar.


#11 spongerd82

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Posted 06 August 2017 - 09:15 AM

Zianmax, that's what I was afraid of... I guess I could try to find a new video ribbon cable on the cheap just to test that out (or any other ribbon cable I can change with ease). It's a thinkpad, so it's very easy to work with. Thanks Zainmax for pointing this out.



#12 MDD1963

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Posted 08 August 2017 - 06:16 AM

little micro- ribbon cable from mainboard to monitor internally could be working loose...it would require a teardown, not for the faint of heart...; doubt most shops would start the job for under $150-$200,, but you could ask....

 

If hard drive is reaadily accessible unnder easily removable panel, you could at least check that it's SATA connectors are on securely, as well...


Asus Z270A Prime/7700K/32 GB DDR4-3200/GTX1060





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