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Xp Randomly Restarts.

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3 replies to this topic

#1 Mike.H


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Posted 14 September 2006 - 11:45 AM

Hey all,

This morning, whilst on my computer, strangly it restarted.

No BSOD, when it started back into windows, I got your typical "Your computer has recovered from a serious error, please send this error report to microsoft"

I clicked more info and got the following details:

BCCode : 100000d1 BCP1 : 0000006E BCP2 : 00000002 BCP3 : 00000000
BCP4 : 863A81FF OSVer : 5_1_2600 SP : 2_0 Product : 768_1

To me, the above details mean nothing, thats why I seek help here, its happend twice today, I really need this fixed :thumbsup: :inlove:

I would really appriciate ANY form of help on this, I'm stumped frankly... :flowers: :trumpet:

Thank you for your time.


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#2 Albert Frankenstein

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Posted 14 September 2006 - 11:51 AM

When your computer reboots on it's own, it generates a blue screen. Depending upon the settings on your computer you may not see this blue screen, however.

Go to:

Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery Settings

Uncheck Automatically Restart

Click Apply and then OK

Now when you receive a blue screen the computer will pause on it and you will have to reboot manually.

The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:

0x0000008E (Followed by four other sets of numbers in parenthesis.)

It is also helpful to know the answers to these questions:
  • What are you doing when this happens (are you on line, starting the computer, etc).
  • Does it always happen at the same time?
  • Is it always the same message, or is it a different set of numbers each time?
  • Have you added any hardware or software lately?
  • Are you experiencing any other buggy behavior from this computer (such as it runs slower than it used to, etc)?


Currently home chillin' with the fam and my two dogs!

#3 Mike.H

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Posted 15 September 2006 - 09:10 AM

Hey there Albert Frankestine :-),

Thanks for the info, I tried it, here the BSoD code & info, I hope it means somthing to you :-S, I', pretty much stuck with it:

An error has occured, windows has shutdown to prevent damage to your computer

Here are the errors details


***STOP: 0x0000000A (0x20702009, 0x0000001C, 0x00000001m 0x804FC6E)

Contact your systems administrator

:thumbsup: :flowers: :trumpet:

I don't know where to go from here, ANY assistance is very much appriciated, thank you very much.

* Happends randomly
* Same message
* Not added any software or hardware
* Computer is running fine aside this.


#4 usasma


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Posted 15 September 2006 - 10:16 AM

The common thing between the STOP 0xd1 error and the STOP 0x0a error are drivers.

Were there any filenames mentioned with the error messages? Here's a way to check your Event Viewer for the error messages: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

This can also be caused by infections due to viruses or spyware. The first step is to scan your system for both with updated anti-virus and anti-spyware programs. If you don't have one handy, here's a free online scan that you can do with Internet Explorer: http://housecall.trendmicro.com/
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