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where the serif webplus x7 setup file/download link ~~ infected by utililab sear


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8 replies to this topic

#1 emig-tea

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Posted 02 August 2017 - 02:32 AM

Hello,
 
I have stress, I décidé to buy on Amazon on October 2017 Webplus X7,
 
And on serif Web site webplus are discontinued, makes impossible to download it this,
 
And I try on Google search "webplus x7 trial download" to go on 3rd party indépendants variole download sites for download that WebPlus x7 trial, but my browsers Block downloads or slow downs on theses sites, and if I want probabilities to download ou fameuse target: the webplus x7 demo setup .exe file, it's from page 10 or 15 on Google results, loss the time,  and goes on complicated 3rd part download site/setup file of webplus x7, goes to an installer bundled with the utililab searchguardian installs with webplus, at end the next setup the serif webplus blocs and/or don't launch,  it's persiste on my two computers,  make impossible to installs webplus x7 on summer 2017
 
It's bizarre,
 
Thanks...

Edited by boopme, 02 August 2017 - 12:54 PM.
MOved to MRL from AII, has FRST log


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#2 emig-tea

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Posted 02 August 2017 - 03:30 AM

...and in rules before as help for infections on bleepingcomputer in réponse of HelpBot,
Theres now the 4 frst logs:

frst notebook w7: http://www.cjoint.com/c/GHbnrdZDVmi

addition notebook: w7: http://www.cjoint.com/c/GHbnsZlifVi

frst desktop compaq w10: http://www.cjoint.com/c/GHbnIn3s03i

addition desktop compaq w10: http://www.cjoint.com/c/GHbnJwLyrsi

Thanks...

#3 emig-tea

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Posted 02 August 2017 - 11:38 PM

I found the trial setup of webplus x7 in official site:
http://www.serif.com/softwareupdates/

The downloads works succesfully:
And now Screen capture shows downloaded setups on explorer:
http://www.cjoint.com/c/GHdeISDPpRi

OK, serif setups found;
I Go to uninstall optimizer like Smart pc utilities because of Daniel_Boringclife's repli on this thread:
https://www.bleepingcomputer.com/forums/t/653233/smart-pc-utilities-vs-compuclever/
I go to continue disinfections, boot error troubleshooting on sd/usb devices, and all others troubles on usb/zalman ve350/sd cards disks on this topic:
https://www.bleepingcomputer.com/forums/t/652529/windows-7-10-infecte-problems-on-xubuntu-live-usb-and-sd-cards/

Thanks...

#4 nasdaq

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Posted 03 August 2017 - 10:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Sorry but we only give suggestion fix on ONE computer per topic.

Run these programs on one of the compromised computer and post the logs for my review.
Do not use download these files to a 3rd party site. I need you to post or attach the files here.


:step1: Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

:step2: Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

:step3: Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs.

Let me know what problems persists.
==============================

p.s.
If the other computer are infected please run the same tool on them.
Start a new topic for each one of the computer.

#5 nasdaq

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Posted 09 August 2017 - 08:42 AM

Are you still with me?

#6 emig-tea

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Posted 09 August 2017 - 11:50 PM

Are you still with me?


I'm Stiller with you,
OK ?

#7 emig-tea

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Posted 09 August 2017 - 11:51 PM

Sorry for type Stiller, I make rectification, I type Still,

I'm Still with you

#8 emig-tea

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Posted 09 August 2017 - 11:57 PM

I'm on Wantété forum, for my hdd/sd/usb/pc, I go to lock this topic,

Topic locked...

Edited by emig-tea, 09 August 2017 - 11:58 PM.


#9 nasdaq

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Posted 10 August 2017 - 06:34 AM

I'm closing this topic for the same reason I previously gave you.




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