Posted 15 September 2006 - 05:37 AM
Did the installation include SP2?
How did you install XP? What did you use?
Did you format the drive and do a clean installation?
When a critical error occurrs in Windows XP, the system will reboot automatically by default. After the reboot, Windows will then usually show a dialogue with the explanation that the system has recovered from a critical error and will offer to submit this error to Microsoft.
Most of the time these spontaneous reboots are rather unique and are not an immediate cause for alert. However, if the situation is recurring, there is probably something wrong in the system configuration. To get a good idea of what is wrong, it is best to disable the option to automatically restart the system after a failure, but to let it show the error message instead.
To do so, please perform the following steps:
1. Right-click My Computer.
2. Select Properties.
3. In the System Properties, select the tab Advanced.
4 In the box called Startup and Recovery, click Settings.
5 A new window will open:
6. Uncheck the box "Automatically restart" in the group System Failure
7. Confirm the changes in both Windows by clicking OK.
Whenever a critical system failure occurs now, you will see a blue screen with a cryptic description of the error. However, the content of this message might help in finding the appropriate solution to the problem.
Note: Most of the critical errors are due to faulty driver installations or incorrect BIOS settings. Especially in case of misbehaving drivers, the blue screens often list the filename of the driver that caused the crash.
There is no standard way to troubleshoot a specific error message shown in a blue screen, as it is dependent on the activities that have invoked the error as well as the specific hardware and software configuration.
Since this was a new installation did you install the specific graphics adapter driver? That may well be the problem. It is in 80% of the cases.
You can download the specific driver/s you need from support at the laptop manufacturer's website, save it where you will be able to find it and reinstall the driver using your device manager.