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Windows 7 Firewall slows internet speed


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4 replies to this topic

#1 RF_artist

RF_artist

  • Members
  • 27 posts
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  • Local time:08:25 AM

Posted 01 August 2017 - 02:33 PM

I've been seeing slow speeds on the internet with my laptop for a while now, and decided to try and find out what was causing it.  After some sleuthing, it appears to be a problem with the Windows firewall.

 

With the firewall off, I am getting download speeds of 35-37 Mbps.  That is full speed for my connection. 

 

With the firewall on, the speed becomes erratic and can dip as low as 3 Mbps, up to perhaps 27 Mbps.  This is with a wireless connection.  Connected wired, it 'seems' a bit better but still not full speed. 

 

I see it is possible to reset the firewall to defaults, but I have not tried that for fear of messing up some other configuration. 

 

[What is icanhazip?]

 

Make and model of computer

Acer Aspire 5750-6414, i5-2450M, 4 GB memory

How the computer is connected (wireless or wired)

Wireless.  problem persists when connected wired

Make and model of Router

TP-Link Archer C7, both the 2.4 GHz and 5 GHz connections display the same issue

Approximate Distance From the router the PC is if its a wireless connection

Perhaps 30 feet.  Signal Strength shows as "Excellent"

What type of internet you have (Dsl, Cable, T-1,etc..)

Spectrum Cable (formerly TWC) ISP.  Subscribed speed 30/5

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by RF_Artist (administrator) on 01-08-2017 at 14:04:36
Running from "C:\Users\RF_Artist\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5750 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1     icanhazip.com
========================= IP Configuration: ================================

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Disconnected)
Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : RF_Artist-Acer-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
   Physical Address. . . . . . . . . : 10-0B-A9-02-A2-80
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b97c:a3c6:4575:87f5%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 31, 2017 10:33:14 PM
   Lease Expires . . . . . . . . . . : Tuesday, August 01, 2017 3:36:24 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 202378153
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-7C-59-EB-DC-0E-A1-22-2C-0F
   DNS Servers . . . . . . . . . . . : 208.67.220.220
                                       205.171.3.65
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : DC-0E-A1-22-2C-0F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4D80C924-4EC4-4EBF-B2C7-CF7BC2769DD6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable Microsoft 6To4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:13:3d1:9d6f:7fd0(Preferred)
   Link-local IPv6 Address . . . . . : fe80::13:3d1:9d6f:7fd0%15(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{B6655DFB-57B1-496B-ADA6-72CF7637F905}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {BD529F08-9B75-420F-A5D4-23762CF513E8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  resolver2.opendns.com
Address:  208.67.220.220

Name:    google.com
Addresses:  2607:f8b0:4009:80e::200e
      172.217.4.238


Pinging google.com [172.217.6.14] with 32 bytes of data:
Reply from 172.217.6.14: bytes=32 time=21ms TTL=55
Reply from 172.217.6.14: bytes=32 time=18ms TTL=55

Ping statistics for 172.217.6.14:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 21ms, Average = 19ms
Server:  resolver2.opendns.com
Address:  208.67.220.220

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      98.139.180.149
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=33ms TTL=52
Reply from 98.138.253.109: bytes=32 time=27ms TTL=52

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 33ms, Average = 30ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...10 0b a9 02 a2 80 ......Intel® Centrino® Advanced-N 6205
 11...dc 0e a1 22 2c 0f ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.103     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.103    276
    192.168.0.103  255.255.255.255         On-link     192.168.0.103    276
    192.168.0.255  255.255.255.255         On-link     192.168.0.103    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.103    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.103    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:9d38:6ab8:13:3d1:9d6f:7fd0/128
                                    On-link
 12    276 fe80::/64                On-link
 15    306 fe80::/64                On-link
 15    306 fe80::13:3d1:9d6f:7fd0/128
                                    On-link
 12    276 fe80::b97c:a3c6:4575:87f5/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/01/2017 03:48:52 AM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915f98e
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x1a4c
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3

Error: (08/01/2017 03:48:49 AM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/31/2017 02:20:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915f98e
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x131c
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3

Error: (07/31/2017 02:20:29 AM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/30/2017 02:43:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915f98e
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x1ab8
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3

Error: (07/30/2017 02:43:24 AM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/29/2017 03:52:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915f98e
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x4a8
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3

Error: (07/29/2017 03:52:23 AM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/28/2017 03:50:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915f98e
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x12ec
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3

Error: (07/28/2017 03:50:48 AM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])


System errors:
=============
Error: (07/30/2017 10:35:37 PM) (Source: LsaSrv) (User: NT AUTHORITY)
Description: An anonymous session connected from RF_ARTIST-ACER-PC has attempted to open an LSA policy handle on this machine. The attempt was rejected with STATUS_ACCESS_DENIED to prevent leaking security sensitive information to the anonymous caller.
 The application that made this attempt needs to be fixed. Please contact the application vendor. As a temporary workaround, this security measure can be disabled by setting the \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\TurnOffAnonymousBlock DWORD value to 1.
 This message will be logged at most once a day.

Error: (07/27/2017 03:34:11 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR5.

Error: (07/27/2017 03:34:11 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR5.

Error: (07/27/2017 03:34:10 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR5.

Error: (07/27/2017 03:34:07 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume E: were aborted during detection.

Error: (07/25/2017 11:18:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.249.233.0).

Error: (07/25/2017 11:18:04 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.249.211.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.10.209.00

    Source Path: 4.10.209.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (07/23/2017 11:01:08 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/20/2017 11:59:24 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.247.1082.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.10.209.00

    Source Path: 4.10.209.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (07/14/2017 11:44:56 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (08/01/2017 03:48:52 AM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.238075915f98ee04343520000c54f1a4c01d30aa2f8b8f379C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exeC:\Windows\syswow64\KERNELBASE.dll3db5c33c-7696-11e7-9052-8e2c8979e16a

Error: (08/01/2017 03:48:49 AM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/31/2017 02:20:32 AM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.238075915f98ee04343520000c54f131c01d309cd784eb80bC:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exeC:\Windows\syswow64\KERNELBASE.dllbc571219-75c0-11e7-9052-8e2c8979e16a

Error: (07/31/2017 02:20:29 AM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/30/2017 02:43:25 AM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.238075915f98ee04343520000c54f1ab801d30907807b0972C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exeC:\Windows\syswow64\KERNELBASE.dllc49f505a-74fa-11e7-9052-8e2c8979e16a

Error: (07/30/2017 02:43:24 AM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/29/2017 03:52:26 AM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.238075915f98ee04343520000c54f4a801d30847f8dc251fC:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exeC:\Windows\syswow64\KERNELBASE.dll3e17ac7e-743b-11e7-9052-8e2c8979e16a

Error: (07/29/2017 03:52:23 AM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])

Error: (07/28/2017 03:50:51 AM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.238075915f98ee04343520000c54f12ec01d3077e94f90f5aC:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exeC:\Windows\syswow64\KERNELBASE.dlldb264d42-7371-11e7-9052-8e2c8979e16a

Error: (07/28/2017 03:50:48 AM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()

Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])


CodeIntegrity Errors:
===================================
  Date: 2017-08-01 14:04:23.452
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-08-01 12:52:14.687
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-08-01 12:19:03.944
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 23:05:25.486
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 22:31:01.326
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 21:50:27.683
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 21:33:12.144
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 21:01:34.204
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 20:46:00.053
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-07-31 20:22:23.870
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Emsisoft Anti-Malware\a2hooks64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3504 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0913.2011 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20058 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 26.0.0.118 - Adobe Systems Incorporated)
Adobe Flash Player 26 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 26.0.0.137 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.137 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WTA-f1a97bca-3eff-4e30-8426-24670c4c167f) (Version: 2.2.0.98 - WildTangent) Hidden
ANT Drivers Installer x64 (HKLM\...\{7664AF65-7B0D-4171-9F0F-50455278B428}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version: 3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
AUPEO! (HKLM-x32\...\AUPEO!) (Version: 1.08 - AUPEO Ltd.)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WTA-b2e32f1a-3e96-4ca6-86ab-8379177b6300) (Version: 2.2.0.95 - WildTangent) Hidden
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.8.42549 - BitTorrent Inc.)
Broadcom Card Reader Driver Installer (HKLM\...\{4710662C-8204-4334-A977-B1AC9E547819}) (Version: 14.8.2.2 - Broadcom Corporation)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.4.1 - Broadcom Corporation)
Build-a-lot 4 - Power Source (HKLM-x32\...\WTA-21f0d010-e814-4720-be31-7084eaafc1a0) (Version: 2.2.0.97 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.12 - Piriform)
Chronicles of Albian (HKLM-x32\...\WTA-7ae7d62e-96d5-4d40-8384-d02e3f71a96a) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WTA-5dfca450-ae87-4306-8232-3a52863672b8) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-a6a478d6-9ad6-460a-ba2f-cac64dd40b54) (Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Day of the Tentacle Remastered (HKLM\...\Steam App 388210) (Version:  - Double Fine Productions)
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.7000.7 - Dolby Laboratories Inc)
Dora's World Adventure (HKLM-x32\...\WTA-76447968-6447-4a7d-a218-1073a26fb65e) (Version: 2.2.0.95 - WildTangent) Hidden
Elevated Installer (HKLM-x32\...\{1052502B-4C91-43F9-B160-AE39ED57C9F0}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Elsie (HKLM\...\Elsie) (Version: 2.71 - Tonne Software)
Emsisoft Anti-Malware (HKLM\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 2017.4 - Emsisoft Ltd.)
ETDWare PS/2-X64 8.0.6.3_WHQL (HKLM\...\Elantech) (Version: 8.0.6.3 - ELAN Microelectronic Corp.)
Evernote v. 6.2.4 (HKLM-x32\...\{1F000A98-5FF1-11E6-8BF2-0050569584E9}) (Version: 6.2.4.3244 - Evernote Corp.)
Everything 1.2.1.371 (HKLM-x32\...\Everything) (Version:  - )
FATE: The Cursed King (HKLM-x32\...\WTA-86bcd93c-fe1a-4cf1-968d-8dec699dad69) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (HKLM-x32\...\WTA-2cd6eb8d-4383-4962-afe8-ab570121d410) (Version: 2.2.0.95 - WildTangent) Hidden
Freemake Video Converter version 4.1.9 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.9 - Ellora Assets Corporation)
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Garmin BaseCamp (HKLM-x32\...\{23A4DBD1-D847-4957-995D-8B1CC527E2E2}) (Version: 4.6.2.0 - Garmin Ltd or its subsidiaries)
Garmin City Navigator North America NT 2012.10 Update (HKLM-x32\...\{48D66137-C7A6-4890-8316-534CFF3688EA}) (Version: 15.10.0.0 - Garmin Ltd or its subsidiaries)
Garmin City Navigator North America NT 2017.10 (HKLM-x32\...\{08858497-31DE-491F-B21F-95AC17D75CEF}) (Version: 2.0.0.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{BCC7CA85-E57F-452D-BB44-15A1CE018BD0}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{bd8bd200-9a60-4969-b267-6b565f36e3da}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin Express Tray (HKLM-x32\...\{DA9C865D-6762-4931-8588-0B13B7A0796B}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin MapSource (HKLM-x32\...\{AFBAB9A0-DDE8-49AE-8C17-A01B61BEE64B}) (Version: 6.16.3 - Garmin Ltd or its subsidiaries)
Garmin POI Loader (HKLM-x32\...\{8A158B7D-A6E3-49B6-8702-A6A10CCC6323}) (Version: 2.7.1 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM\...\{DC7720F2-98BE-41C1-B0A8-E391362E86B8}) (Version: 2.3.1.1 - Garmin Ltd or its subsidiaries)
Garmin WebUpdater (HKLM-x32\...\{00FE2935-FB56-4410-AB5F-D6E70C1771D2}) (Version: 2.5.6 - Garmin Ltd or its subsidiaries)
Google Earth (HKLM-x32\...\{F6430171-B86B-4639-839E-374913E7911D}) (Version: 7.1.8.3036 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-b2f87b16-ff1f-4f2c-bf6b-c23ab156540f) (Version: 2.2.0.95 - WildTangent) Hidden
H&R Block Basic + Efile + State 2011 (HKLM-x32\...\{70469C1D-DDF0-44A0-B873-9F28B354256C}) (Version: 11.03.6901 - HRB Technology, LLC.)
H&R Block Basic + Efile + State 2012 (HKLM-x32\...\{89D20029-0578-4D8D-979A-695C8D868868}) (Version: 12.03.7801 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2013 (HKLM-x32\...\{EDE796DE-0A72-464D-9D21-F04BC41A092B}) (Version: 13.05.6401 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2014 (HKLM-x32\...\{BDA77C08-60A6-4AAB-B5A9-849ECF399A49}) (Version: 14.05.7401 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2015 (HKLM-x32\...\{E7BFC29A-9459-4534-9E35-BF1D66A18BAA}) (Version: 15.05.7401 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2016 (HKLM-x32\...\{E7065AD9-D2DB-423B-B853-8310038D7D42}) (Version: 16.05.6301 - HRB Technology, LLC.)
H&R Block Wisconsin 2011 (HKLM-x32\...\{0C3CD881-402A-43CB-893B-361847395E36}) (Version: 1.11.3101 - HRB Technology, LLC.)
H&R Block Wisconsin 2012 (HKLM-x32\...\{A9EFBFB8-A314-4F9F-83B6-A0932C62728D}) (Version: 1.12.4201 - HRB Technology, LLC.)
H&R Block Wisconsin 2013 (HKLM-x32\...\{586C0B83-75B3-42FD-8D5B-B81CC6E7EFC9}) (Version: 1.13.4201 - HRB Technology, LLC.)
H&R Block Wisconsin 2014 (HKLM-x32\...\{E0A786DB-B1D0-4609-97C7-191214E5AA78}) (Version: 1.14.5401 - HRB Technology, LLC.)
H&R Block Wisconsin 2015 (HKLM-x32\...\{EAD41D90-D92C-48C0-AB0A-D1FD01EF9991}) (Version: 1.15.6201 - HRB Technology, LLC.)
H&R Block Wisconsin 2016 (HKLM-x32\...\{406F4B93-CF4C-4D81-B119-21EBA3A8852E}) (Version: 1.16.4301 - HRB Technology, LLC.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
inSSIDer 3 (HKLM-x32\...\{A80CEA4E-74C1-4F9F-806B-E1D9AFC01768}) (Version: 3.0.7.48 - MetaGeek, LLC)
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2418 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® WiDi (HKLM-x32\...\{781A93CD-1608-427D-B7F0-D05C07795B25}) (Version: 2.1.41.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.35 - Irfan Skiljan)
Java 8 Update 141 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180141F0}) (Version: 8.0.1410.15 - Oracle Corporation)
Jewel Match 3 (HKLM-x32\...\WTA-2a37eee1-024b-4e08-a20f-1d91ebb9c44f) (Version: 2.2.0.97 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kerbal Space Program Demo (HKLM\...\Steam App 231410) (Version:  - Squad)
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Acer Inc.)
LTspice IV (HKLM-x32\...\LTspice IV) (Version:  - )
Macrium Reflect Free Edition (HKLM\...\{CF787C89-03FF-48AD-BA59-CEFC6A839A5D}) (Version: 6.3.1813 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.3 - Paramount Software (UK) Ltd.)
Malwarebytes version 3.1.2.1733 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.1.2.1733 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MotoHelper MergeModules (HKLM-x32\...\{94CAC2F1-C856-47F4-AF24-65A1E75AEDB9}) (Version: 1.2.0 - Motorola) Hidden
Mozilla Firefox 54.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 54.0.1 (x86 en-US)) (Version: 54.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 54.0.1.6388 - Mozilla)
Mozilla Thunderbird 52.2.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.2.1 (x86 en-US)) (Version: 52.2.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery of Mortlake Mansion (HKLM-x32\...\WTA-24343012-6498-4154-afca-70526153929d) (Version: 2.2.0.98 - WildTangent) Hidden
NetWorx 5.2.5 (HKLM\...\NetWorx_is1) (Version:  - Softperfect Research)
Password Corral v4.0 (HKLM-x32\...\Password Corral v4.0_is1) (Version:  - Cygnus Productions)
Pdf995 (installed by H&R Block) (HKLM-x32\...\Pdf995) (Version:  - )
PdfEdit995 (installed by H&R Block) (HKLM-x32\...\PdfEdit995) (Version:  - )
Penguins! (HKLM-x32\...\WTA-c5345463-027d-4622-98fb-8c28f5f86dc9) (Version: 2.2.0.95 - WildTangent) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
PingPlotter Freeware (HKLM-x32\...\{8C99C3CB-763F-4D87-8ACA-81B6899207B1}) (Version: 1.30.0.11 - Nessoft, LLC)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-1f89bc58-8e88-43d2-9eca-9a1e08d5692f) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-80b19545-2565-4266-8b59-ad390080558d) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-2006eb8b-e97c-4c0a-bf35-572acc9ac73f) (Version: 2.2.0.95 - WildTangent) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6438 - Realtek Semiconductor Corp.)
ResScan (HKLM-x32\...\{7D566AE8-882A-4B45-B020-40835CF4B8F9}) (Version: 4.1 - ResMed Ltd)
Revo Uninstaller 2.0.3 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.3 - VS Revo Group, Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.24.999 - SAMSUNG Electronics Co., Ltd.)
Sandboxie 5.20 (64-bit) (HKLM\...\Sandboxie) (Version: 5.20 - Sandboxie Holdings, LLC)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TagScanner 5.1.638 (HKLM-x32\...\TagScanner_is1) (Version:  - Sergey Serkov)
Torchlight (HKLM-x32\...\WTA-610756a4-242d-4bbe-8ef6-64f6ef0a8458) (Version: 2.2.0.97 - WildTangent) Hidden
TP-LINK USB Printer Controller (HKLM-x32\...\{6AB01791-CD6D-4A46-A298-CA2439422985}) (Version: 1.13.0801 - TP-LINK)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{69258FD1-F4EE-475A-83D1-BF68C8029592}) (Version: 2.14.0402 - Samsung Electronics Co., Ltd.)
Virtual Villagers 5 - New Believers (HKLM-x32\...\WTA-a803dfee-b97a-431e-94ac-cebb150fda60) (Version: 2.2.0.97 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
VoiceZoneConnect (HKLM-x32\...\{38044CA6-958D-378E-0C33-15F4FF343C06}) (Version: 1.5.1 - Time Warner Cable Media Inc) Hidden
VoiceZoneConnect (HKLM-x32\...\com.twc.voicezoneconnect) (Version: 1.5.1 - Time Warner Cable Media Inc)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3504 - Acer Incorporated)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.11.2 - WildTangent) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Zuma's Revenge (HKLM-x32\...\WTA-bff09e82-2c33-4663-9464-fe49b37defa1) (Version: 2.2.0.97 - WildTangent) Hidden

========================= Devices: ================================

Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&3974E873&0&01
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Microsoft Virtual WiFi Miniport Adapter #2
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&3974E873&0&02
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 3947.86 MB
Available physical RAM: 1374.23 MB
Total Virtual: 7893.9 MB
Available Virtual: 4209.77 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:447.66 GB) (Free:244.08 GB) NTFS

========================= Users: ========================================

User accounts for \\RF_ARTIST-ACER-PC

Administrator            RF_Artist                     Guest                    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

21-07-2017 17:02:27 Windows Update
25-07-2017 04:17:05 Windows Update
29-07-2017 04:17:37 Windows Update
30-07-2017 03:41:46 Windows Update

**** End of log ****
 


Edited by RF_artist, 01 August 2017 - 02:35 PM.


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#2 Wand3r3r

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Posted 01 August 2017 - 04:21 PM

My suggestion would be to disable the windows firewall and install bitdefender.  See if that AV doesn't do a better job.



#3 RF_artist

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Posted 01 August 2017 - 05:31 PM

Thanks, but I've been happy with Windows default firewall for years, do not want a third party FW. 



#4 toofarnorth

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Posted 01 August 2017 - 08:51 PM

Hello

 

To reset the firewall to default settings you can use the netsh advfirewall /reset command.
It will need to be run from an elevated command prompt.

Read more here:
https://technet.microsoft.com/en-us/library/cc771920(v=ws.10).aspx

How to start an elevated command prompt:


Be aware that it will remove any customisation you have done, so if you have special rules for something those will need to be recreated afterwards

Hth!

tfn



#5 RF_artist

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Posted 01 August 2017 - 10:27 PM

I thought I posted this earlier, but I don't think it is the firewall after all.  Disabling the firewall seemed to fix the problem for a short time, but now it doesn't matter if the firewall is enabled or disabled - the speed is bad.

 

Ran the command 'netsh advfirewall reset' and got an "OK".  (didn't work with /reset).  No change.

 

'Wireless Network Connection Status' shows a link speed of 243 Mbps.  Yet my download speed is garbage.  See below from the DSLReports.com speed test.

 

I don't think it is a router issue either.  Both an iPad and an Android phone at the same location as the laptop get an indicated download of 35 - 37 Mbps. 

 

Something is messed up with the networking on the laptop. 

 

19499810.png


Edited by RF_artist, 01 August 2017 - 10:34 PM.





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