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Posted 01 August 2017 - 01:12 AM
Posted 01 August 2017 - 05:44 AM
May I clarify your problem. You said that there is no mouse cursor on your Windows installation. Am I right? If so, that's weird but you can use your keyboard "tab" and "Alt key + the underline letter (Next)" to continue the installation. The other workaround is to use a mouse, for you to finish the installation.
Posted 02 August 2017 - 04:02 AM
Posted 02 August 2017 - 07:11 AM
It could be a hardware issue, driver or it just hanged up. Try also to reset your BIOS if it can solve the problem. I encounter this many times but as long as the keyboard is fine, I can continue the set-up even without the mouse. Then, after the OS installation, the mouse pad is working again.
Posted 02 August 2017 - 07:54 AM
It's not something danger, I had some computers that don't have in installation cursor, and cursor comes in Windows. It could be driver, hardware, or maybe Windows image has failure. Try with keyboard to install it, control it with keyboard..
Posted 02 August 2017 - 08:46 AM
Do you have a functional keyboard in BIOS? I would also make sure Legacy USB is enabled in your BIOS.
Posted 02 August 2017 - 10:34 AM
Posted 02 August 2017 - 11:00 AM
By mouse control I'm assuming you are talking about the touchpad. Have you tried a USB mouse?
Posted 02 August 2017 - 02:00 PM
Posted 02 August 2017 - 09:52 PM
I wonder if maybe the USB drive contains the RTM (pre-SP1) build of Windows 7 Setup. It could be that the older build's mouse driver is incompatible with the laptop's touchpad.
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