Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No mouse cursor on Windows 7 installation


  • Please log in to reply
9 replies to this topic

#1 Elvis Maphoka

Elvis Maphoka

  • Members
  • 38 posts
  • OFFLINE
  •  

Posted 01 August 2017 - 01:12 AM

I'm having a problem installing Windows 7 on my Toshiba satellite C660 notebook. When booting from USB,I get to the screen where you select the language; time and currency; and keyboard input or method only to have no ability to enter them since then there is no keyboard or mouse control.So I'm stuck on this setup window. Thank you

BC AdBot (Login to Remove)

 


#2 ilonggo

ilonggo

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 01 August 2017 - 05:44 AM

Hi Elvis,

 

May I clarify your problem. You said that there is no mouse cursor on your Windows installation. Am I right? If so, that's weird but you can use your keyboard "tab" and "Alt key + the underline letter (Next)" to continue the installation. The other workaround is to use a mouse, for you to finish the installation.



#3 Elvis Maphoka

Elvis Maphoka
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  

Posted 02 August 2017 - 04:02 AM

Thanks ilonggo. Have you got an idea what causes the problem? Thanks hey

#4 ilonggo

ilonggo

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:22 PM

Posted 02 August 2017 - 07:11 AM

It could be a hardware issue, driver or it just hanged up. Try also to reset your BIOS if it can solve the problem. I encounter this many times but as long as the keyboard is fine, I can continue the set-up even without the mouse. Then, after the OS installation, the mouse pad is working again.



#5 Smajo

Smajo

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:08:22 AM

Posted 02 August 2017 - 07:54 AM

It's not something danger, I had some computers that don't have in installation cursor, and cursor comes in Windows. It could be driver, hardware, or maybe Windows image has failure. Try with keyboard to install it, control it with keyboard..



#6 JohnC_21

JohnC_21

  • Members
  • 24,849 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:22 AM

Posted 02 August 2017 - 08:46 AM

Do you have a functional keyboard in BIOS? I would also make sure Legacy USB is enabled in your BIOS.



#7 Elvis Maphoka

Elvis Maphoka
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  

Posted 02 August 2017 - 10:34 AM

Yeah, John, the keyboard is functional, and legacy USB is enabled. Smajo, do you really assure me, I'll complete the whole installation using the keyboard only? I would have tried your suggestion right away, but I'm away from from laptop now. If indeed a keyboard on its own, can finish the entire process, then I'll be fine. The keyboard does work and once I get home, the first thing I'll do is to try the keyboard-only method. Thank a lot, Geeks

#8 JohnC_21

JohnC_21

  • Members
  • 24,849 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:22 AM

Posted 02 August 2017 - 11:00 AM

By mouse control I'm assuming you are talking about the touchpad. Have you tried a USB mouse?



#9 Elvis Maphoka

Elvis Maphoka
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  

Posted 02 August 2017 - 02:00 PM

Precisely, John, I'm talking about the touchpad. I didn't try the usb mouse, but will absolutely do when I get home. I'll keep you posted. Thank you

#10 BeigeBochs

BeigeBochs

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:12:22 AM

Posted 02 August 2017 - 09:52 PM

I wonder if maybe the USB drive contains the RTM (pre-SP1) build of Windows 7 Setup.  It could be that the older build's mouse driver is incompatible with the laptop's touchpad.






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users