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Wireless dropping out , windows 7


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#1 firsttaff

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Posted 31 July 2017 - 12:54 PM

hello 
I had problems with slow speeds on my fiber broadband with talk talk so while they looked into it they send me a new router , since then whilst the speed has improved , I am having the wireless signal drop out  quite often resulting in me having to run the wireless network diagnostic in order to reconnect which sometimes takes several goes and then drops again a few minutes later and then the video streaming is poor with some buffering , I at first thought the router was at fault but I have tried my tesco hudl and that has no problems anywhere in the house inc streaming youtube videos etc., I have tried reinstalling the drivers , but no joy so i turn to you for help 

the pc is a homebuilt running windows 7 x64 

it is wireless 

router model is D-Link DSL -3782 Super router 

realtek RTL8192E wireless LAN 802,11n PCI-E NIC 
 

I believe I have DSL internet with talk talk 
the router is approximately 18 ft away in the hallway , open door way 

I hope I have included the information you need?
The mini toolbox file is attached  MTB.txt 


Thank you 
regards

Attached Files

  • Attached File  MTB.txt   66.47KB   0 downloads

Edited by firsttaff, 01 August 2017 - 07:42 AM.


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#2 Wand3r3r

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Posted 31 July 2017 - 01:33 PM

wireless card make and model?



#3 firsttaff

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Posted 31 July 2017 - 02:47 PM

OPPS Sorry 
realtek RTL8192E wireless LAN 802,11n PCI-E NIC 
 



#4 firsttaff

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Posted 01 August 2017 - 01:01 PM

anyone ???



#5 arlattimor

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Posted 01 August 2017 - 05:29 PM

Do you have Wifi Multimedia Services enabled in your router? Also, have you performed a Site Survey sounds like you may also be experiencing Co Channel Interference or Channel Bleed from other wireless networks on the same radio freq as you? 


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

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#6 firsttaff

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Posted 07 August 2017 - 06:47 AM

thank you for your reply , my apologies for my late response 
I am sorry to say that I have no idea about what you refer too or how to do it ? perhaps you could explain in more detail ?
Thank you 






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