Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD Windows 10


  • Please log in to reply
1 reply to this topic

#1 vinhtq115

vinhtq115

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:03:56 AM

Posted 31 July 2017 - 03:46 AM

This morning, I was playing GTA:SA, suddenly my computer frozen. I did a hard reboot and after that about 1-2 minutes, my computer crashed. After that, it was normal again. But when I was having a nap, it crashed again with same error: CRITICAL_STRUCTURE_CORRUPTION. Could you help me? I attached 2 dump files below.

Attached Files

  • Attached File  dump.zip   149.87KB   1 downloads

Edited by vinhtq115, 31 July 2017 - 03:49 AM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:56 PM

Posted 31 July 2017 - 08:54 AM

It's not often that we can solve these sort of issues with only 2 memory dumps.  Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 

This is a Windows Insider OS (build 16232).  As such, it's beta software and cannot be guaranteed to function reliably.

But, we'll see what we can make out here and will try to fix what we can.

 

Your UEFI/BIOS (version A15) dates from February of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although I don't know how many Windows Update hotfixes you have, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:
 
lvrs64.sys                  Wed Oct  7 04:27:59 2009 (4ACC510F)
Logitech Camera driver http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
 
lvuvc64.sys                 Wed Oct  7 04:28:44 2009 (4ACC513C)
Logitech USB Video Class Driver (WebCam) http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
 
AFXfilt.sys                 Mon Jun  3 23:04:44 2013 (51AD594C)
 Creative driver - ? sound card ?
AFXfilt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
idisplayfilter.sys          Fri Jan 17 08:06:42 2014 (52D92AE2)
 May be associated with ArcGIS? or iDisplay from SHAPE
idisplayfilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
cthdb.sys                   Mon Jun  1 23:20:31 2015 (556D20FF)
Sound Blaster Recon3D PCIe Audio driver http://support.creative.com/Products/Products.aspx?catid=1
http://www.carrona.org/drivers/driver.php?id=cthdb.sys
 
SeLow_x64.sys               Sun Oct 18 07:12:14 2015 (56237E8E)
SoftEther VPN Driver https://www.softether.org/5-download
http://www.carrona.org/drivers/driver.php?id=SeLow_x64.sys
 
Neo6_x64_VPN.sys            Sun Oct 18 07:12:27 2015 (56237E9B)
 SoftEther VPN
Neo6_x64_VPN.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 


Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Mon Jul 31 04:22:28.670 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\073117-24437-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 16232 MP (4 procs) Free x64
Built by: 16232.1000.amd64fre.rs_prerelease.170624-1334
System Uptime:0 days 3:27:59.043
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!594F07C38D9000 )
BugCheck 109, {a3a01ddb846c7946, b3b72a61d6ef788c, c0000082, 7}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments:
Arg1: a3a01ddb846c7946, Reserved
Arg2: b3b72a61d6ef788c, Reserved
Arg3: 00000000c0000082, Failure type dependent information
Arg4: 0000000000000007, Type of corrupted region, can be
    0   : A generic data region
    1   : Modification of a function or .pdata
    2   : A processor IDT
    3   : A processor GDT
    4   : Type 1 process list corruption
    5   : Type 2 process list corruption
    6   : Debug routine modification
    7   : Critical MSR modification
    8   : Object type
    9   : A processor IVT
    a   : Modification of a system service function
    b   : A generic session data region
    c   : Modification of a session function or .pdata
    d   : Modification of an import table
    e   : Modification of a session import table
    f   : Ps Win32 callout modification
    10  : Debug switch routine modification
    11  : IRP allocator modification
    12  : Driver call dispatcher modification
    13  : IRP completion dispatcher modification
    14  : IRP deallocator modification
    15  : A processor control register
    16  : Critical floating point control register modification
    17  : Local APIC modification
    18  : Kernel notification callout modification
    19  : Loaded module list modification
    1a  : Type 3 process list corruption
    1b  : Type 4 process list corruption
    1c  : Driver object corruption
    1d  : Executive callback object modification
    1e  : Modification of module padding
    1f  : Modification of a protected process
    20  : A generic data region
    21  : A page hash mismatch
    22  : A session page hash mismatch
    23  : Load config directory modification
    24  : Inverted function table modification
    25  : Session configuration modification
    26  : An extended processor control register
    27  : Type 1 pool corruption
    28  : Type 2 pool corruption
    29  : Type 3 pool corruption
    101 : General pool corruption
    102 : Modification of win32k.sys
BUGCHECK_STR:  594F07C3
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_16232.1000.amd64fre.rs_prerelease.170624-1334_TIMESTAMP_170625-004555_594F07C3_nt_wrong_symbols!594F07C38D9000
CPUID:        "Intel® Core™ i5-4570 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3193
  BIOS Version                  A15
  BIOS Release Date             02/15/2017
  Manufacturer                  Dell Inc.
  Product Name                  OptiPlex 3020
  Baseboard Product             0VHWTR
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 31 00:53:09.958 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\073117-45562-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 16232 MP (4 procs) Free x64
Built by: 16232.1000.amd64fre.rs_prerelease.170624-1334
System Uptime:0 days 0:04:00.153
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!594F07C38D9000 )
BugCheck 109, {a39ff9e4a9d26688, b3b7066afc5565de, c0000082, 7}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments:
Arg1: a39ff9e4a9d26688, Reserved
Arg2: b3b7066afc5565de, Reserved
Arg3: 00000000c0000082, Failure type dependent information
Arg4: 0000000000000007, Type of corrupted region, can be
    0   : A generic data region
    1   : Modification of a function or .pdata
    2   : A processor IDT
    3   : A processor GDT
    4   : Type 1 process list corruption
    5   : Type 2 process list corruption
    6   : Debug routine modification
    7   : Critical MSR modification
    8   : Object type
    9   : A processor IVT
    a   : Modification of a system service function
    b   : A generic session data region
    c   : Modification of a session function or .pdata
    d   : Modification of an import table
    e   : Modification of a session import table
    f   : Ps Win32 callout modification
    10  : Debug switch routine modification
    11  : IRP allocator modification
    12  : Driver call dispatcher modification
    13  : IRP completion dispatcher modification
    14  : IRP deallocator modification
    15  : A processor control register
    16  : Critical floating point control register modification
    17  : Local APIC modification
    18  : Kernel notification callout modification
    19  : Loaded module list modification
    1a  : Type 3 process list corruption
    1b  : Type 4 process list corruption
    1c  : Driver object corruption
    1d  : Executive callback object modification
    1e  : Modification of module padding
    1f  : Modification of a protected process
    20  : A generic data region
    21  : A page hash mismatch
    22  : A session page hash mismatch
    23  : Load config directory modification
    24  : Inverted function table modification
    25  : Session configuration modification
    26  : An extended processor control register
    27  : Type 1 pool corruption
    28  : Type 2 pool corruption
    29  : Type 3 pool corruption
    101 : General pool corruption
    102 : Modification of win32k.sys
BUGCHECK_STR:  594F07C3
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_16232.1000.amd64fre.rs_prerelease.170624-1334_TIMESTAMP_170625-004555_594F07C3_nt_wrong_symbols!594F07C38D9000
CPUID:        "Intel® Core™ i5-4570 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3193
  BIOS Version                  A15
  BIOS Release Date             02/15/2017
  Manufacturer                  Dell Inc.
  Product Name                  OptiPlex 3020
  Baseboard Product             0VHWTR
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Jul 31 04:22:28.670 2017 (UTC - 4:00)**************************
lxss.sys                    Mon Sep  6 06:31:59 1976 (0C91601F)
SleepStudyHelper.sys        Thu Jun 23 14:46:48 1988 (22C15218)
cldflt.sys                  Tue Aug  1 13:48:14 1989 (24D5E25E)
lvrs64.sys                  Wed Oct  7 04:27:59 2009 (4ACC510F)
lvuvc64.sys                 Wed Oct  7 04:28:44 2009 (4ACC513C)
mssecflt.sys                Mon Mar 28 23:08:54 2011 (4D914D46)
AFXfilt.sys                 Mon Jun  3 23:04:44 2013 (51AD594C)
idisplayfilter.sys          Fri Jan 17 08:06:42 2014 (52D92AE2)
cthdb.sys                   Mon Jun  1 23:20:31 2015 (556D20FF)
SeLow_x64.sys               Sun Oct 18 07:12:14 2015 (56237E8E)
Neo6_x64_VPN.sys            Sun Oct 18 07:12:27 2015 (56237E9B)
TeeDriverW8x64.sys          Thu Jul  7 17:27:40 2016 (577EC94C)
igdkmd64.sys                Thu Aug 11 17:59:52 2016 (57ACF558)
RTKVHD64.sys                Thu Jan  5 05:19:52 2017 (586E1DC8)
rt640x64.sys                Fri May 26 03:02:29 2017 (5927D305)
aswRvrt.sys                 Mon Jun 19 18:37:16 2017 (5948521C)
aswSnx.sys                  Mon Jun 19 18:37:45 2017 (59485239)
aswSP.sys                   Thu Jun 22 18:45:26 2017 (594C4886)
aswVmm.sys                  Thu Jun 29 10:44:20 2017 (59551244)
idisplay.sys                Fri Jun 30 05:41:37 2017 (59561CD1)
aswbuniva.sys               Tue Jul 11 07:34:08 2017 (5964B7B0)
aswbidsha.sys               Tue Jul 11 07:34:09 2017 (5964B7B1)
aswbidsdrivera.sys          Tue Jul 11 07:34:09 2017 (5964B7B1)
aswbloga.sys                Tue Jul 11 07:34:11 2017 (5964B7B3)
aswMonFlt.sys               Mon Jul 17 10:36:50 2017 (596CCB82)
VBoxNetLwf.sys              Mon Jul 17 15:06:32 2017 (596D0AB8)
VBoxUSBMon.sys              Mon Jul 17 15:06:32 2017 (596D0AB8)
VBoxDrv.sys                 Mon Jul 17 15:06:32 2017 (596D0AB8)
VBoxNetAdp6.sys             Mon Jul 17 15:06:32 2017 (596D0AB8)
vmsproxy.sys                Sat Jun 20 19:10:12 2026 (6A371DD4)
intelppm.sys                ***** Invalid 2016 Invalid 2016 Invalid
LXCORE.SYS                  ***** Invalid 2009 Invalid 2009 Invalid
bam.sys                     ***** Invalid 2017 Invalid 2017 Invalid

lxss.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
cldflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
mssecflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
AFXfilt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
idisplayfilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cthdb.sys
http://www.carrona.org/drivers/driver.php?id=SeLow_x64.sys
Neo6_x64_VPN.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
idisplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbuniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsha.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsdrivera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbloga.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp6.sys
vmsproxy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
LXCORE.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
bam.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 


Edited by usasma, 31 July 2017 - 09:10 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users