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Cable internet working but wireless isn't


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7 replies to this topic

#1 Diliglont

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Posted 30 July 2017 - 06:40 AM

    Hello, forum people. 

    I posted this into the Windows 10 section, but i don't know if it has any connection to the os or not. I have an ONT (Huawei EchoLife HG865) connected to a wireless router (TP link tl-wr 740n) . From the wireless router, a cable goes to my computer. The router's wireless worked perfectly until recently. I found a cable outside of the router, and just plugged it back. The wired connection still works on the computer it's plugged in, however no one can use the wi-fi. The computer using wired connection is not capable of using wifi. If there is any more info needed, please ask. The windows is original, and (supposedly) updated to the latest version available.



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#2 britechguy

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Posted 30 July 2017 - 09:15 AM

This is definitely a networking issue, not a Windows 10 issue.  I'm escorting you over to the Networking forum where the correct eyes will be looking at your issue.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 Diliglont

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Posted 31 July 2017 - 03:32 AM

Bump



#4 britechguy

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Posted 31 July 2017 - 09:48 AM

What have you looked at as far as the router is concerned?   Is WiFi on?  Is the SSID (Network name) and password what you think it is?

 

What was that mystery wire that you chose to plug in?

 

More information is needed before anyone can venture a guess, and it would most likely be a guess.  The first thing I'd advise you to do is to walk through the WiFi setup procedure for your router to check that everything is "as it should be."


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

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#5 arlattimor

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Posted 31 July 2017 - 10:52 AM

So let me make sure I understand. You have your Huawei EchoLife HG865 router, which is bringing the internet into the premises. You also have a TP-Link TL-WR740N router uplinked into your Huawei EchoLife HG865 router? Well, I can think of a few issues right off from the jump.  Double Network Address Translation, the Wan IP Address of the TP-Link TL-WR740N router may be on the same Network Range as it LAN Interfaces just to name a few. When did all this occur?


Edited by arlattimor, 31 July 2017 - 10:53 AM.

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#6 britechguy

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Posted 31 July 2017 - 10:57 AM

@arlattimor:  Good catch.   I was in a hurry yesterday when I moved this post and didn't have time to look up what the Huawei hardware was and am not familiar with the abbreviation ONT.

 

You can't be using two routers, at least not with both of them having DNS on.  I've used a second old router as a range extender before, but with DNS off and all that work being done by the primary router.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#7 arlattimor

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Posted 31 July 2017 - 11:13 AM

@arlattimor:  Good catch.   I was in a hurry yesterday when I moved this post and didn't have time to look up what the Huawei hardware was and am not familiar with the abbreviation ONT.

 

You can't be using two routers, at least not with both of them having DNS on.  I've used a second old router as a range extender before, but with DNS off and all that work being done by the primary router.

No problem Britechguy :thumbup2:


A. Lattimore

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#8 arlattimor

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Posted 31 July 2017 - 11:14 AM

Need more information from Diliglont to straighten this out.


A. Lattimore

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