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Windows 7 turns off after a few hours


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#1 cobra5000

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Posted 29 July 2017 - 07:13 PM

hi,

windows 7 turns off on my older asus G74.  it is not set to go into sleep or hibernate after a certain time.  but after a few hours of inactivity it will shut down usually going into hibernation. occasionally it will come up with the screen saying it didnt shut off properly and would i like to start it normally, click enter...  when i turn it back on it will just resume or start fresh depending.. 

i can bring up event viewer but i dont know what to look for as far as a clue as to why.  normally before going into hibernate on its own i will hear the fan running at hight speed for a few minutes. if i dont intervene it will just shut off.  i dont believe it to be over heating. i have done some reading on microsoft support page but have not yet found a cause.  can anyone tell me what/ where to look for in event viewer.

over all it isnt a big problem, hardly even an annoyance. i could just set it to hibernate or sleep after a time of inactivity.

 

any idea why it is doing this ?



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#2 hamluis

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Posted 29 July 2017 - 08:09 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 ilonggo

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Posted 29 July 2017 - 08:48 PM

Hello Cobalt5002,

 

Did you set "Turn off the display to: NEVER", "Put the Computer to sleep to: NEVER", "Turn off hard disk:Never?" Did you turned off the hybrid sleep?

 

The Default settings are:

 

Display: 10 minutes

Sleep: 30 minutes

Hard disk sleep: 30 minutes

Hybrid sleep: ON.

 

Please check it, and make changes according to your needs and get back if you have anymore questions.

 


Edited by ilonggo, 29 July 2017 - 08:51 PM.





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