Hi, as the title states I am having several issues and I have tried many fixes to no avail. I'm not sure where to start anymore because I don't remember what went wrong first...so, I'll start with:
Dell Latitude e6400 - Windows 7 Pro SP1 (original OS was Vista)
(This laptop was a donation in a benefit for my husband, it's been working perfectly for the last 2 years until the most recent updates)
Windows Update wants me to restart my computer so it can install updates.....and it's been asking the same thing for several days and probably 100 restarts so far - I've followed all suggestions except to reinstall Windows 7.
When I try to Turn Windows Features On or Off all I get is a blank screen
Did a Full Scan with Malicious Software Removal Tool, but about 3/4 or more of the way through it shuts down and reboots..... It did say it found 44 corrupt files *that the quick scan did not find.... But since it restarts before it's finished (I've run 3 times now) it isn't fixing them.
It seems like there are a couple more but after a week of messing with this thing, I can't remember anymore. Now, I have recently learned that allowing a security program to "clean my registry" is NOT a good thing to do, unfortunately I found this out after the fact...
The reason I have not done a clean reinstall is because I don't have the disks (but i DO have the Product Key) and I've gone to Microsoft site for the free replacement but once I enter my Key it tells me to go to Dell, since it's their computer. So I go to Dell and they tell me the computer is no longer under Warranty, ,therefore they don't give a rat's behind and to go as Microsoft... Well, both parents say it's ok if the other agrees, yet no one will give me what I need....so I am open to suggestions or a legit site WITH instructions on how to install a copy of Windows 7 Pro.
Any help is greatly appreciated and I do thank you in advance.