i purchased a canon laser printer about 3 months ago, installation and setup was simple and a breeze, i have two computers that i print from, a desktop windows 7, and a MAC laptop,
the printer is connected wireless and i print from both machines with no problems,
recently i tried to scan a document from the printer/scanner to save to one of the computers in PDF form, it gives me the option (on the printer menu) of what type of connection USB or network computer....i select network computer and it says "connect computer"....well both computers are already connected via the network, but they are not listed on the printers menu,
i went through the manual (which i generally never have to do) and it says the following in large print.....
The scan function is not available if the machine and your computer are connected in an IPv6 environment. Use IPv4 or a USB connection.
im feeling like this might be the issue, but am a bit lost on how to check this or resolve it?
i realize i could easily solve this by connecting the laptop with a USB cable which would probably work, but i would like to be able to do this wirelessly as its more convenient that way
Edited by mikey11, 28 July 2017 - 05:16 PM.