This is my second attempt at using INcD controlled device. This one is supposed to be a CD-RW/DVD COMBO. The title my computer gives in the device manager under properties is: LITE-ON COMBO SOHC-5236K. When I open the device manager from the hardware tab, when right-clicking my computer, it says I have a DVD/CD-ROM drive. It seems everywhere I look it refers to this device as a CD-ROM.
Here's what happens
1. With no NERO software disk or a previously formatted and installed data filled cd-rw disk the computer crashes to a quick 1 second blue screen of death, (so fast you can't read it, so what good is it) and will begin to reboot. If I do nothing this will cycle like this for an eternity.
2. If I leave the 2 items in the drive as stated in 1 above the computer will not crash. I will access the NERO software disk and the data filled disk with no problems. If I do nothing this will perform like this for an eternity.
3. At this point if I install a blank rw disk and try to perform format this disk one of 2 things will happen. It will crash the computer or will force windows expolorer into a not responding mode as seen in the task manager window.
4. If I remove the power connector from the back of the cd drive the computer will not crash either.
At this point I've done a defrag. Prior to this I've uninstalled INcD and the NERO suite software. I've done the uninstall from the add/remove programs from control panel.
I had some help from a third party which suggested that I do the following to no avail:
Download and run the incd clean util…http://ww2.nero.com/nero6/enu/InCD_CleanTool.html
then download the 4.3. (use the following link)ftp://ftp1.use.nero.com/InCD-184.108.40.206.exe
and if that doesn’t work try an updated NERO…here is the latest ver of nero expressftp://ftp1.use.nero.com/Nero-220.127.116.11.exe
Here are the driver files. I don't know if this will help.
file version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
This is under the driver details from the properties window.
Under the driver tab from the properties window I see the driver version is 5.1.2535.0
Under the general tab the device type says DVD/CD-ROM drive. The device status says that the device is working properly (what a joke).
Have I left anything out.
I'm very frustrated with this.